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What is the height of my outdoor screen with extended legs?

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Elite Screens' Blog Team
2017/05/30,

Elite Screens' Blog Team

While some people will tell you to just “look it up”, it’s so much better to get that unconditional helping hand when requested.  Rather than muddle through a sizing chart, this customer asked a simple question and got a fast answer.  If you just need to talk with someone, we’re here.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy.   An example in this case is to change the contact’s identification name/number   to “Customer”.

 

Transcript:

4:00:00 PM                  Johnny - Thank you for contacting Sales department, how may I help you?

11:43:14 AM       Customer - With the legs installed on the yard master 2 dual series 135" screen, what is the overall height?

11:43:36 AM       Customer - I don’t have my glasses and don’t do charts well without them. I also really don’t want to look it up.

11:44:21 AM                Johnny - I understand, that will be 96"

11:44:30 AM                Johnny - I’ll attach the link also just so that you can have the various options at your fingertips:

11:44:35 AM                Johnny - http://elitescreens.com/images/download/material/DimensionsTable/ES_Site_YardMaster2Dual.pdf

11:46:51 AM       Customer - That’s fine, I appreciate the quick help.

11:51:29 AM                Johnny - It’s my pleasure.  Whatever the reason, when you need our help, we are here Monday through Friday during normal business hours (Pacific Time).  Enjoy your day.