Portable outdoor screens can get dirty and they can be wrinkled. This discussion shows how easy it actually is to take care of your outdoor projector screen.
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
[17:10] Customer: HI Rick, I got some hand-grime on my new 120”-yard master 2 dual
[17:10] Customer: Is there a safe way for us to clean it without damaging it?
[17:10] Customer: Also, do you have any suggestions on how to get rid of the wrinkles?
[17:11] Customer: It may have happened when the product was packed but can i use a steamer?
[17:11] Rick: Thank you for reaching out. Yes, you may use a damp microfiber cloth with warm soapy water to clean the material. Don’t be too firm when applying the cloth but it will clean out. Follow this up with a second microfiber cloth that is dry to remove all the moisture from the screen.
[17:18] Customer: ok great
[17:19] Customer: what about a steamer
[17:19] Customer: can i use that to get the wrinkles out?
[17:20] Rick: you will need to use caution when using a steamer. They are very hot and will likely damage the material. Use a hair dryer on a medium setting. Make light passes, going side to side about 10 to 15 seconds just enough to warm up the material and you may repeat this about 3 times
[17:21] Customer: ok.. thanks for the advice!
[17:21] Customer: you have a great day!
[17:26] Rick: It was my pleasure. Thank you for choosing Elite Screens.