Q: Can I buy a small screen material sample?
A: Yes, you can buy a screen material sample by clicking here.
Q: What is the difference between the Starling Tab-Tension and Starling Tab-Tension 2 Series?
A: The difference between the Starling Tab-Tension and Starling Tab-Tension 2 is that motor on the Starling Tab-Tension 2 series has been upgraded from a synchronous motor to a tubular motor. The tubular motor provides twice the operating rise/drop speed than that of a synchronous motor of the Starling Tab-Tension series. Additionally, the tubular motor’s more powerful design allows for superior weight tolerance and an extensive operational lifespan.
Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A: No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight. Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.
Q: What are the model numbers for the Starling Tab-Tension 2 Series?
A: Here is the full list of model numbers for the Starling Tab-Tension Series: STT100UWH2-E24, STT100XWH2-E24, STT120UWH2-E14, STT120XWH2-E14, STT135UWH2-E6, STT135XWH2-E6, STT150UWH2-E6,STT150XWH2-E6
Q: How do you decode model #'s?
A: Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.
STT 120 X WH 2 -E24
STT: Starling Tab-Tension 2 Series
120: 120” Diag.
X: White Case
W: Spectra White FG material
H: 16:9 Format
2: Version 2
-E24: Extra 24" of Black Drop
Q: What are the Infrared Remote control binary codes for the Starling and Starling Tab-Tension?
A: The binary codes for the Starling and Starling Tab-Tension 2 are as follows
UP: 1101 00001000
STOP: 1101 00010000
DOWN: 1101 00100000
Q: Does the Starling Tab-Tension come with a 3-way wall switch? Are the wall box part numbers ZSP-WB-W or ZSP-WB-B compatible?
A: The Starling Tab-Tension 2 does not currently include a wall box. The only methods of controlling the screen would be through the IR/RF remote controls, the manual up/down controls on the exterior of the case, or the 12 volt trigger cable. The wall box part numbers ZSP-WB-W or ZSP-WB-B are not compatible with the Starling Tab-Tension 2 as this series utilizes specialized circuitry that is different from other Elite Screens models.
Q: What is the power cable length of the Starling Tab-Tension 2 Series Electric Screen?
A: The power cable length for Starling Tab-Tension 2 Series model STT92UHD5-E12 is approximately 70.8" (1.8M), all other models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.