This installer is going over all the details regarding a job involving indoor and outdoor projection screens. In this case, the buyer looked into the possibility of installing an outdoor screen. The conversation then switched to indoor electric projector screens as well as acoustically transparent materials.
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
[16:49] Rick: Thank you for contacting Elite Screens. How may I help you?
[16:49] Customer: Are the outside screens designed to be left up? setting up a model home, they don't want to have to remove every day.
[16:50] Customer: They want a solution that stays up all year realizing it will have to be replaced every few years
[16:50] Rick: We do have a retractable outdoor screen that is design to leave outside. The only screen I’d leave out would be something like the Yard Master Manual series. It will retract back into its casing to be protected from the elements. Any type of projection screen material left out in direct sunlight would be destroyed in relatively short order. Here is the product link.
[16:51] Rick: https://elitescreens.com/front/front/productdetail/product/343
[16:51] Customer: Checking.
[16:52] Customer: no fixed options available, correct? only retractable?
[16:52] Rick: That is correct. A fixed frame outdoor screen would be destroyed by direct sunlight in a relatively short period of time.
[16:52] Customer: understood switching gears to another room. Do you have a recommendation for a higher end theater screen - fixed?
[16:53] Customer: Indoor
[16:53] Rick: here is one i can recommend for indoor screen.
[16:53] Rick: https://elitescreens.com/front/front/productdetail/product/48
[16:55] Customer: Perfect. I have typically buy it online. Any huge benefit to purchasing directly with you? we are a reseller. average probably 25-30 screens a year.
[16:56] Customer: In different environments
[16:57] Rick: If you are able to become a dealer you may get some benefit you may fill out this form. and one of our sale representative will reach out to you.
[16:57] Rick: https://elitescreens.com/front/front/cms/slug/become-a-elite-screens-dealer-form
[16:57] Rick: they will be able to guide you.
[16:58] Customer: Received - switching gears again. The interior screen - can I put center speaker behind that one?
[16:58] Customer: Tried to read it quickly but didn't see any notes pertaining to that.
[16:59] Rick: We do have a few fix frame screens that have an acoustic transparent screen that allows you to have speaker in the back of the screen.
[16:59] Customer: Specific series or do I need to go item to item?
[17:00] Rick: https://elitescreens.com/front/front/searchadvanced?material=43922
[17:00] Customer: Perfect, thank you!
[17:00] Customer: Will get out of your hair. Thanks for your time!
[17:01] Rick: https://elitescreens.com/products/acoustically-projection-screens
[17:01] Rick: My pleasure. Thank you for calling.