Q: Can I buy a small screen material sample?
A: Yes, you can buy a MaxWhite® screen material sample by clicking here.
Buy an AcousticPro UHD screen material sample by clicking here.
Q: Can I use the AcousticPro UHD material in a room with ambient light?
A: The AcousticPro UHD performs at its best in a light controlled environment, not in a room that will have ambient light. The material is a fabric with a special weave pattern for projection use. It is suggested to go with our standard CineWhite® material if a matte white screen is needed. Or better yet, our very best CineGrey 3D® or CineGrey 5D® material will perform better with a higher gain and Angular-Reflective front projection with ambient light rejecting technology.
Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
A: For the instructional guide on synchronizing the ZU12V, please click here.
To watch the instructional video, please click here.
Q: What is the power consumption and motor RPM for my Elite Electric screen?
A: Please see the table below for your Elite electric screen's information.
Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port. How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A: Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.
Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A: You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.
Q: What preventative maintenance does Elite Screens recommend for electric screens?
A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.
Q: What is the power cable length of the VMAX Dual® Series Electric Screen?
A: The power cable length for all VMAX Dual® Series models is approximately 70.8" (1.8M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.
Q: What aspect ratio screen on the VMAX Dual® is the Wireless 5-12 volt trigger programmed to drop/rise, the 16:9 or the 2.35:1?
A: The 16:9 aspect ratio screen is programmed to drop/rise when using the wireless 5-12 volt projector trigger.
Q: Can the wireless 5-12v projector trigger of the VMAX Dual® be reprogrammed to sync the drop/rise of the 2.35:1 aspect ratio screen instead of the 16:9 aspect ratio screen?
A: Unfortunately, the wireless 5-12 volt projector trigger for the VMAX Dual® cannot be reprogrammed and only controls the rise/drop of the 16:9 aspect ratio screen.