Outdoor projector screens are increasing in popularity. This is especially true in the spring and summer months. Although free-standing solutions are the norm, there is a growing demand for outdoor-certified screens that can be mounted to structures. This is especially true with backyard patios, outdoor dining and poolside applications. This recent customer inquiry was for a retractable outdoor screen and how it could be installed on an uneven surface such as board and batten siding.
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer”.
4:00:00 PM Jaime.l - Thank you for contacting Elite Screens Technical Support; how may I help you?
2:26:22 PM Customer - I am looking at the Yardmaster Manual OMS120HM.
2:26:38 PM Customer - It will be wall mounted.
2:27:13 PM Customer - My question is - are there specific spots on the screen the mounting brackets attach to?
2:27:53 PM Jaime.l - the brackets that this screen comes with are sliding brackets
2:28:12 PM Jaime.l - you'll notice that there is a track on the backside of the housing
2:28:21 PM Jaime.l - you can position the brackets anywhere on that track
2:28:43 PM Customer - Great
2:28:48 PM Jaime.l - here is a copy of the manual: http://elitescreens.com/images/download/material/userguides/User_Guide_YardMaster_Manual_series_V041916.pdf
2:28:51 PM Customer - I am attaching to an exterior wall
2:28:57 PM Customer - That has "boards and batten"
2:29:06 PM Customer - it's not a flat wall
2:29:12 PM Jaime.l - then this screen will work fine
2:29:29 PM Jaime.l - just be sure that the screen is perfectly leveled so that the material rolls straight down
2:29:41 PM Customer - Is it in stock?
2:29:45 PM Jaime.l - Don’t allow for the material to rub on the housing when deploying the screen
2:30:07 PM Jaime.l - yes, you can order it here: http://shop.elitescreens.com/yard-master-manual.aspx
2:30:16 PM Customer - the 120" 16:9.....
2:30:25 PM Jaime.l - correct
2:30:31 PM Customer - how heavy is it?
2:30:55 PM Customer - I would come buy and get it myself if someone can help me shove it into my Jetta station wagon
2:31:00 PM Jaime.l - it is 23 lbs. but our warehouse team can assist you if needed.
2:31:17 PM Jaime.l - Also, you get free shipping when buying it through the sales link I provided.
2:31:27 PM Customer - Is it just the housing that makes this "outdoor"
2:31:54 PM Jaime.l - the design of the screen housing protects the screen from the elements
2:32:12 PM Jaime.l - that's what makes it different to the regular manual screens
2:32:59 PM Jaime.l - So it looks like the Yard Master Manual will be a good fit. Is there anything else I can help you with?
2:33:47 PM Customer - Thanks Jaime
2:33:52 PM Customer - That's it
2:34:10 PM Jaime.l - sounds good
2:34:14 PM Jaime.l - thank you for contacting us today
2:34:21 PM Jaime.l - have a good rest of the day