Q: I’ve had my Golf Screen about 4 months ago, and everything has been going well. Recently, I noticed that there are a few places on the ImpactWhite® screen where the material appears to be compromised. I did not want to create a scenario where a golf ball might penetrate the screen material and potentially cause damage to something behind the screen. Is there a way to repair/reinforce the sections that appear to be compromised? And is this possibly considered normal wear and tear?

A: Elite Screens does not have repair kits for ImpactWhite materials for wear and tear. All our ImpactWhite® screens are considered wearable items and the life of the will vary according to their use. Avoid using golf balls with scuffs (picture below for example) or markings to maximize the life of the screen.

If the ImpactWhite® material is starting to wear and tear from normal impact from a golf ball, we can review the wear and possibly cover it under warranty.
We use the following standard for determining warranty coverage from wear and tear.

• Wear and tear that cannot be seen from the diagonal screen size distance is not deemed to be replaced under warranty.

If the product is hit by a damaged golf ball, it is not considered normal use and no longer covered by the warranty