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Pointers on Mounting an Electric Projector screen

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Elite Screens' Blog Team
2017/08/25,

Elite Screens' Blog Team

Our service team will walk you through your installation.  The chat below reveals the full  process where a customer calls in; instructions are given; link made and it ends in a personal call.

Here are the links used in the discussion:

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

 

Transcripts:

[17:59] Josh: Hi, I'm interested in ordering a Saker Tab-Tensioned screen. I looked at the various mounting techniques, and what I'd really like to do is a ceiling mount with floating brackets. I see this mounting option available on the Starling Tab Tension 2 series, but it seems like the Saker screens might only support fixed-position ceiling mounts at either side of the screen?

[18:01]        Johnny: yes this series also has the sliding brackets feature so you can align your screen perfectly

[18:02]        Johnny: What size screen were you interested in purchasing for this series ?

[18:03] Josh: 120" diagonal: SKT120XHW-E20

[18:08]        Johnny: Yes this can be done.

[18:08]        Johnny: can I contact you via phone to explain how this procedure is done

[18:08] Josh: yes sure, give me a minute to go to a call-room, I’ll let you know when I’m ready

[18:08]        Johnny: ok great

[18:09]        Johnny: when you are ready do I contact you at XXX-XXX-XXXX?

[18:10] Josh: Yup, that's the number, and I’m ready!

[18:10]        Johnny: ok you can contact me at 877.511.1211

[18:12]        Johnny: http://eliteproav.com/wp-content/uploads/PDFs/EPAV_userguides/AVuser_guide_saker_tension.pdf 

[18:14]        Johnny: http://eliteproav.com/product/saker-tab-tension-series/ 

[18:16] Josh: thanks a lot! have a good one

[18:17]        Johnny: have a great day