When it comes to choosing a projector screen, asking a few key questions will get fast results. This discussion shows the key questions and links provided to find a projection screen that is perfect for your needs.
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
[21:02] Jaime: Hello, how may I help you?
[21:02] Customer: Can you help me navigate the site? I want a projector screen but there is so much information, I don’t know where to start.
[21:02] Customer: I am trying to find wall mounted screen for my home theater room?
[21:03] Jaime: What type of screen? Roll-up or fixed frame.
[21:03] Jaime: We have a full course on choosing a projector screen: https://elitescreens.com/support/how-to-select-your-projection-screen and we have an online checklist to make selecting a screen easy: https://elitescreens.com/front/front/advancesearch
[21:03] Customer: Thanks, I would like a fixed frame.
[21:03] Customer: …but which one? How about something nice that does not cost much?
[21:04] Jaime: go with the SableFrame
[21:04] Jaime: https://elitescreens.com/front/front/productdetail/product/48
[21:04] Customer: What is the Aeon?
[21:04] Customer: I like the way it looks.
[21:04] Jaime: That is an “edge free” design.
[21:04] Jaime: It means that there is no external frame edge because the frame is internal with the material wrapped around it.
[21:04] Customer: Is the performance the same?
[21:04] Jaime: It is. The material tension is the same but the aesthetics are different.
[21:05] Jaime: How about materials? White, acoustically transparent or ambient light rejecting for bright rooms?
[21:05] Customer: Yes, Aeon will do.
[21:05] Customer: I will try to not have any lighting near the projector.
[21:05] Customer: But I am still concerned with ambient lighting.
[21:06] Jaime: Ambient light rejecting materials also enhance picture performance so they are ideal for either a light or dark room.
[21:06] Customer: Especially if it is on during the day and we are watching football games?
[21:06] Jaime: Actually, it’s excellent for sporting events in general. Are you planning on using a standard “long” throw or UST (ultra short throw) projector.
[21:06] Customer: I have a regular standard throw projector.
[21:07] Jaime: That CineGrey 3D material will provide the best performance in bright or dark environments so it will serve your projector well.
[21:07] Customer: thank you
[21:07] Jaime: My pleasure
[21:07] Jaime: Thank you for choosing Elite Screens.