This customer was looking for the largest screen within reason to accompany his short throw projector in his enclosed screening room. In this case it’s a short throw projector with massive 16:9 200” screen.
Here are the links used in the discussion:
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
[18:02] Johnny: Hello how may I assist you today
[18:03] Customer: What model can we order for about a 180-200" diagonal 16:9 format and usable with a short throw projector in a dark screening room?
[18:04] Johnny: Certainly, I have a tech tip on short throw projectors that I recommend reading - https://elitescreens.com/front/front/newsdetail/news/355 Are you interested in a motorized or fixed frame screen?
[18:04] Customer: I’d like to hear about motorized retractable but am leaning more favorably toward a fixed frame screen. Are there suggestions on size-to-viewing distance?
[18:06] Johnny: For a short throw projection screen, it really should be tensioned. The most ideal is a fixed frame screen. The largest we have for motorized tab-tensioned screen is a 180" diagonal size. I have a short instructional video that defines recommended screen sizes https://elitescreens.com/elitetube/screen_size_edu.mp4
[18:07] Johnny: Our fixed frame screens come in the sizes you specified. Which would be best?
[18:08] Customer: 200" please. My seating will be about 20 feet from the screen.
[18:08] Johnny: ok that would be model R200WH1PLUS
[18:08] Customer: Thanks.
[18:08] Johnny: from our ezFrame Plus Series. Here is the product link - https://eliteproav.com/product/ezframe-plus-series/
[18:09] Johnny: is there anything else I can assist you with today
[18:09] Customer: No, thanks.
[18:10] Johnny: Thank you for your interest in Elite Screens, and hope you have a great day.