Q: Can I buy a small screen material sample?
A: Yes, you can buy a screen material sample by clicking here.
Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
A: For the instructional guide on synchronizing the ZU12V, please click here.
To watch the instructional video, please click here.
Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A: No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight. Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.
Q: What preventative maintenance does Elite Screens recommend for electric screens?
A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.
Q: How can I clean the MaxWhite® FG (matte white) material on the Saker screen?
A: The screen material can be cleaned with mild soap and water.
Q: Can I increase the Top Black Border on my screen?
A: No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.
Q: What are the model numbers for the Saker Series?
A: Here is the full list of model numbers for the Saker Series: SK84XHW-E24, SK100XHW-E24, SK110XHW-E24, SK120XHW-E20, SK135XHW-E18, SK150XHW-E12, SK100NXW-E24, SK120NXW-E12
Q: What is the power consumption and motor RPM for my Elite Electric screen?
A: Please click here for the motor information of your Elite electric screen.
Q: What is the power cable length of the Saker Series Electric Screen?
A: The power cable length for Saker Series models below 150" is approximately 70.8" (1.8M), models 150" and above is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.
Q: I am interested in buying an in-ceiling trim kit for my Saker electric screen but I notice you don’t provide it. Why is that?
A: We don’t offer an in- ceiling trim kit for the Saker series because we already have another screen with the same material for that. The VMAX 2 is an electric roll-up screen that uses the exact same material as the Saker series but it’s casing accommodates an in-ceiling trim kit. We have many sizes and aspect ratios of this screen to choose from.