Setting the vertical limit switch allows for your screen to drop more or less from the casing than its factory setting. This is convenient for interior design of simply making your screen-drop best accommodate your room.
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
[16:09] Customer: In my application, I need 12" of extra drop. But, in 16:9 I see only 0" or 24". Can the screen be configured to only drop 12" of its extra drop other than manually pressing STOP?
[16:10] Rick: Hello, yes that is easy and I’d be glad to assist you.
[16:11] Rick: Just one moment and I will access my files to provide you with setting the right drop limit. We call it the vertical limit switch and I’ll walk you through it.
[16:11] Rick: Can you please provide your screen's model number?
[16:12] Customer: Yes, it is a TE100HW2-E24.
[16:12] Rick: Perfect. I am sending you the link.
[16:13] Rick: https://elitescreens.com/images/download/material/Service/cinetension2_home2_vla.pdf
[16:13] Customer: Perfect, I’ll get started on this right away.
[16:14] Rick: I’m glad to help.
[16:14] Customer: Thanks again.