Q: Can I buy a small screen material sample?
A: Yes, you can buy a screen material sample by clicking here.
Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A: No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight. Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.
Q: What are the model numbers for the Starling Tab-Tension Series?
A: Here is the full list of model numbers for the Starling Tab-Tension Series: STT100UWH-E24, STT100XWH-E24, STT120UWH-E14, STT120XWH-E14, STT135UWH-E6, STT135XWH-E6, STT150UWH-E6,STT150XWH-E6
Q: How do you decode model #'s?
A: Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.
STT 120 X WH -E24
STT: Starling Tab-Tension Series
120: 120” Diag.
X: White Case
W: Spectra White FG material
H: 16:9 Format
-E24: Extra 24" of Black Drop
Q: What are the Infrared Remote control binary codes for the Starling and Starling Tab-Tension?
A: The binary codes for the Starling and Starling Tab-Tension are as follows
UP: 1101 00001000
STOP: 1101 00010000
DOWN: 1101 00100000
Q: Does the Starling Tab-Tension come with a 3-way wall switch? Are the wall box part numbers ZSP-WB-W or ZSP-WB-B compatible?
A: The Starling Tab-Tension does not currently include a wall box. The only methods of controlling the screen would be through the IR/RF remote controls, the manual up/down controls on the exterior of the case, or the 12 volt trigger cable. The wall box part numbers ZSP-WB-W or ZSP-WB-B are not compatible with the Starling Tab-Tension as this series utilizes specialized circuitry that is different from other Elite Screens models.
Q: What is the power consumption and motor RPM for my Elite Electric screen?
A: Please Click here for the motor information of your Elite electric screen.
Q: What is the power cable length of the Starling? Tab-Tension Series Electric Screen?
A: The power cable length for all Starling Tab-Tension Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.