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Selecting a Greenguard Certified Saker Projector Screen

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Elite Screens' Blog Team
2018/05/18,

Elite Screens' Blog Team

This customer is well informed and asks very specific questions. In addition to the various specs, he has a particular interest in the GreenGuard® certification and its benefits regarding clean indoor air quality.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

 

Transcripts:

[17:48]        Rick: Thank you for contacting Elite Screens, how may I help you?

[17:48] Customer: Hello I was looking at the Saker projection screen.

[17:48] Customer: I need a screen with certain features

[17:49]        Rick: Certainly, what feature are you looking for?

[17:49] Customer: Green guard certified

[17:49] Customer: about 109 inches, 16:10

[17:50] Customer: electrical control

[17:50] Customer: electrical operated metal roller

[17:50] Customer: 3 wire type

[17:50] Customer: automatic thermal overload protection

[17:51]        Rick: I have a very nice match for you.  I recommend the Saker Series, SK100NXW-E24

[17:51] Customer: preset adjustable limit switches?

[17:51]        Rick: https://eliteproav.com/product/saker-series/ 

[17:52]        Rick: Correct.  This screen is Electric with automatic thermal overload protection, 100” diagonal size, 16:10 (aka. XGA or 8:5) aspect ratio, the wire specs are what you want  (see user guide https://eliteproav.com/wp-content/uploads/PDFs/EPAV_userguides/AVuser_guide_saker.pdf ) and the screen is Greenguard certified specification you listed.

[17:52] Customer: Can you please provide cut sheet?

[17:52] Customer: and installation?

[17:53] Customer: is hardware also provided?

[17:53] Customer: for installation?

[17:55]        Rick: the link will provide you all the information you need. the unit does come with all of the hardware to install.

[17:56]        Rick: https://eliteproav.com/wp-content/uploads/PDFs/EPAV_userguides/AVuser_guide_saker.pdf 

[17:57]        Rick: https://eliteproav.com/wp-content/uploads/PDFs/Materials/EPAV_MaxWhiteFG_MaterialSheet.pdf 

[17:58]        Rick: For advice on the installation, here is the installation instructional video for the Saker Tab-Tension which is closely related to this product. This video is for the wall installation https://elitescreens.com/elitetube/Saker_Flush_Wall_Installation_video.mp4 

This video is for the Ceiling installation https://elitescreens.com/elitetube/Saker_Flush_Ceiling_Installation_video.mp4

[18:03]        Rick: the material is white with black borders. this unit comes with loops to be able to hang

[18:04] Customer: Does it have the option to pull down?

[18:04]        Rick: No this is a motorized screen.

[18:15] Customer: Okay, I think this looks good.  Last question. I have been told Green Guard is what I want for indoor air quality but do you have an informative link for Green Guard?

[18:16]        Rick: Yes, here is the link - https://elitescreens.com/front/front/cms/slug/greenguard 

[18:17] Customer: OK, thank you.

[18:18]        Rick: My pleasure.  Thank you for choosing Elite Screens.