Courteous and prompt… excellent customer service.

Dear Adrian,

I want to thank you for  replacing the defective remote control for the Elite screen that was purchased by the Church of the Nazarene, Titusville, Florida.  We received the replacement yesterday and tried it and it works perfectly.

I want to thank you for the courteous and prompt way in which you handled the replacement for us.  It is always a pleasure to do business with companies that have such good employees that provide such excellent customer service.