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When is Matte White Alright?

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Elite Screens' Blog Team
2017/07/05,

Elite Screens' Blog Team

There are a lot of great specialty projection screen materials on the market today.  However, there are circumstances where the matte white projector screen is the natural and best choice.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy.   An example in this case is to change the contact’s identification name/number   to “Customer” or a generic name.

 

Transcripts:

4:00:00 PM                Johnny - Thank you for calling Elite Screens, this is Johnny, how may I help you?

9:55:20 AM         Customer- Hi Sir How are you?

9:55:48 AM         Customer - I have a home theater with Epson 6040UB and want to ask about screens.

9:56:02 AM         Customer - I am looking at Aeon 150" screen.

9:56:10 AM                Johnny - Thank you for asking (customer name), I’m fine and I hope you are also doing well.  Aeon is a nice choice. What does your room lighting look like?

9:56:17 AM         Customer - It's very dark room with almost no light

9:56:23 AM         Customer - I can control the light.

9:56:34 AM         Customer - What do you recommend for material?

9:56:59 AM         Customer - There is white, gray and then 3d Gray…

9:57:04 AM                Johnny - Since you have controlled room lighting and a really good 2500 lumen projector, I would recommend our Cinewhite material.

9:57:15 AM                Johnny -  If you are thinking 150”, the model number for you would be AR150WH2.

9:57:25 AM         Customer - Ok Great. Yes its really dark

9:57:30 AM         Customer - no light at all.

9:57:47 AM                Johnny - you can see this Aeon series from this link here:

9:57:49 AM                Johnny - http://elitescreens.com/front/front/productdetail/product/142

9:58:05 AM         Customer - Is that a good screen vs B2

9:58:18 AM         Customer - or the material is same in Sable Frame B2

9:58:37 AM                Johnny – Both products  use the same material. It is merely a preference of screen types.  Sable is a traditional design but the Aeon is an internal framework with wraparound material.  It is the latest in Audio Visual Design and is very popular right now.

9:58:53 AM         Customer - ok, sounds good.

9:58:59 AM         Customer - One other question,

9:59:19 AM         Customer - Sable Frame 2 and Sable Frame B2 are different.

9:59:23 AM         Customer - right?

9:59:30 AM         Customer - That's the difference?

9:59:52 AM                Johnny - both use the same material, just both screens have a slightly different accessory package.

10:00:17 AM       Customer - Ok. What would you recommend out of all 3?

10:00:53 AM              Johnny - all 3 are good screens. it’s really up to you if you want a frame or frameless fixed frame screen

10:01:04 AM       Customer - Is viewing area same for all?

10:01:07 AM       Customer - Ok

10:01:48 AM              Johnny - its a 150" then yes they will all have the same viewing sizes

10:02:04 AM       Customer - Also i see the ideal viewing is behind of low center

10:02:16 AM       Customer - I have a step

10:02:28 AM       Customer - so the angle will come to center

10:02:40 AM       Customer - is that alright or any issue with that

10:03:19 AM              Johnny - no I dont see any issue with that

10:03:22 AM              Johnny - that will be ok

10:03:28 AM       Customer - ok. Thank you so much Sir

10:03:41 AM              Johnny - sure your welcome

10:03:45 AM       Customer - I greatly appreciate your help

10:03:55 AM       Customer - Have a great day!

10:04:06 AM              Johnny - Thank you for your interest in Elite Screens, and hope you have a great day.