Q: Can I buy a small screen material sample?
A: Yes, you can buy a screen material sample by clicking here.
Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A: No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight. Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.
Q: What preventative maintenance does Elite Screens recommend for electric screens?
A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.
Q: How can I clean the Spectra White FG (matte white) material on the Starling screen?
A: The screen material can be cleaned with mild soap and water.
Q: What is the viewing angle on the Spectra White FG material?
A: The viewing angle of the MaxWhite material is 160°.
Q: Does the Starling have a 12 volt trigger input?
A: No, the Starling does not have a 12 volt trigger input. The Starling Tension series however does have a 5-12volt trigger.
Q: Can I increase the Top Black Border on my screen?
A: No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.
Q: What are the model numbers for the Starling Series?
A: Here is the full list of model numbers for the Starling Series: ST100UWH-E24, ST100XWH-E24, ST120UWH-E14, ST120XWH-E14, ST135UWH-E6, ST135XWH-E6
Q: What are the Infrared Remote control binary codes for the Starling and Starling Tab-Tension?
A: The binary codes for the Starling and Starling Tab-Tension are as follows
UP? 1101 00001000
STOP: 1101 00010000
DOWN: 1101 00100000
Q: What is the power cable length of the Starling? Series Electric Screen?
A: The power cable length for all Starling Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.