Featuring AcousticPro UHD, Moiré-Free Sound Transparent Material

Spectrum AcousticPro UHD Series

NFPA 701 Certified Products
Acoustically Transparent Screens

Elite Screens Spectrum AcousticPro UHD Series is a versatile electric motorized screen that fits perfectly in either residential or commercial wall/ceiling applications. The AcousticPro UHD material is designed to complement in-wall speakers while allowing sound to pass through the material with minimal attenuation. Its tight perforated weave material allows a superior AT performance without sacrificing picture quality. Infrared and *Radio Frequency remote controls are included along with a wall box controller and 12-volt trigger capability. *SWIFT-RC1 Version Only

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Product Weight N/A
Overall Dims N/A
Viewing Angle

180°

Gain

1.0

Screen Material

Compatible Projection

Standard "Long" Throw

Material Type

Acoustic Transparent

Material Hole Size

0.32 mm (avg)

Spectrum Series: the Perfect Solution for Electric Wall/Ceiling Drop-Down Screens

Spectrum AcousticPro UHD Motorized Acoustic Transparent Projection Screen

Replacing The VMAX 2/Spectrum Electric Motor Cap

Spectrum AT (Acoustically Transparent) Projection Screen Review

Spectrum Series Videos

Spectrum AcousticPro UHD Series

Available in the following front projection materials

Material Name Gain Viewing Angle Description
AcousticPro UHD 1.0  180° AcousticPro UHD is an acoustically transparent front projection screen. It is 4K ultra HD ready and moire-free from visual artifacts. Recommended for rooms with controlled lighting. Works with Standard, 1080P/4K projectors.

 

Screen Material

Control, Design and Installation

  • Durable steel case includes endcaps for wall or ceiling mount options
  • Plug & Play design with built-in low voltage control system, no hardwire installation required
  • Includes handheld (IR) Infrared and (RF) Radio Frequency (SWIFT-RC1 Version Only) remote controls, and a wall box controller for manual on-wall operation.
  • User-friendly programmable vertical drop position for easy installation (SWIFT-RC1 Version Only)
  • Wall box controller is detachable for a clean look while maintaining RF & IR functionality
  • Built-in selectable channels allow one RF remote programming to control multiple screens and prevent interference (SWIFT-RC1 Version Only)
  • 12v trigger feature allows the screen’s UP/DOWN operation to synchronize with the projector’s power cycle
    • Wired 12v trigger capability via wall box controller (SWIFT-RC1 Version Only)
    • Wireless 12v trigger capability via Radio Frequency remote control
  • 6″ and 12″ L brackets – sold separately

Quality and Reliability

  • Tubular motor allows swift operation and speed
  • Synchronous motor allows silent operation with extended operational longevity and low power consumption
  • Certified by AMX and CRESTRON
  • AcousticPro UHD: Flame Retardant: Complies with NFPA 701 Standards
  • Conforms to ANSI/UL STD. 60950-1
  • Certified to CAN/CSA STD. C22.2
  • 2-year limited warranty, and 3-year warranty for ENR-G – Education, Non-profit, Religious and Government/Military organizations
  • Lifetime Tech Support by Elite Screens Professional Service Team through Email, Phone or Online Form.

Choosing The Right Sized Projection Screen

Selecting the Right Elite Screens Screen Material For Your Home Theater

Understanding ANSI Lumens & Screen Gain

Understanding Aspect Ratio & Resolution

4K/UltraHD: What You Need To Know

GreenGuard® Certification – Improving Human Health and Quality of Life

Projection Screen to HDTV Comparison

How To Perfectly Install ANY Projection Screen

The Right Projection Screen for UST Projectors

Ceiling and Ambient Light Rejecting (CLR/ALR) Projection Screen Setup Guide

Spectrum Series FAQ’s

Q: What type of screw size does Elite Screens recommend when installing a Spectrum, VMAX2, or a Manual Screen?
Q: What type of screw size does Elite Screens recommend when installing a Spectrum, VMAX2, or a Manual Screen?

Although each installation is unique, the screw size we recommend and provide is M550mm. We have found that this screw size will provide enough length to support a Spectrum, VMAX2, or Manual screen installation in most instances. For drywall installations, the Φ1040mm wall anchors (also included) should be installed along with the M5*50mm screws. **Please not that there are many other factors to consider when installing a screen such as the location of the wall studs and thickness of the wall. Each circumstance is different. If you are unsure about the stability of the wall or ceiling in regards to the screen installation, please contact a professional installer. Elite Screens will not be held responsible or be otherwise liable for faulty installations.

Q: Does the Spectrum include a 5-12 volt trigger cable?
Q. Does the Spectrum include a 5-12 volt trigger cable?

Yes, the Spectrum includes an RJ-45 5-12 volt trigger cable.

Q: Does the Spectrum have a 5-12 volt trigger input?
Q. Does the Spectrum have a 5-12 volt trigger input?

Yes, the Spectrum has a RJ-45 5-12 volt trigger input.

Q: How can I clean the MaxWhite® (matte white) material on the Spectrum screen?
Q. How can i clean the MaxWhite® (matte white) material on the Spectrum screen?

The screen material can be cleaned with mild soap and water.

Q: I have a VMAX2 (Spectrum, Home2, CineTension2, VMAX Plus4) screen and a universal remote, what is the code needed to control the screen with the remote?
Q: I have a VMAX2 (Spectrum, Home2, CineTension2, VMAX Plus4) screen and a universal remote, what is the code needed to control the screen with the remote?

Our IR remote controls have been evaluated and entered in to the databases of some Universal remote control manufacturers.
Please contact the manufacturer of your remote to inquire about your remote’s ability to function with ours. If they have not evaluated our remote control then the following list of Binary codes will be used for most remote setups.

For Spectrum, VMAX2 (Plus), VMAX Plus4, Home2(3) and CineTension2(3) Series
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

For the VMAX2 User Guide please click HERE

Q: Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?
Q. Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?

The adaptor can easily be made by using a CAT-5 networking cable and a RJ-45 networking connector. See image below and please note that the RJ-45 is exclusively designed to be compatible with only a  projector’s trigger output. Any other type of device’s trigger output that you choose to  utilize with our product is to your own discretion and is not covered under warranty should there be any malfunction. Please contact Elite Screen’s technical support department for further information. Circuit board layout of CineTension2, Home2, VMAX2, Spectrum, Kestrel series screens

AcousticPro UHD – Screen Material FAQ’s

Q: Is the AcousticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT compatible with my 3D projector?
Q: Is the AcousticPro UHD compatible with my 3D projector?

The AcusticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT is compatible with Active 3D projectors.  As the screen is not polarized, it will not work with Passive 3D applications.

Q: Will the AcousticPro UHD material develop waves or curl over time?
Q: Will the AcousticPro UHD material develop waves or curl over time?

The AcousticPro UHD material is a self-supporting, rigid material making it capable of withstanding curling/waving over time as long as it is not in a cold environment.  We strongly recommend using the product in a controlled environment with a temperate of approximately 74 degrees Fahrenheit.

Q: What Screen Series is the AcousticPro UHD available on? Do you have a tab-tension series with the AcousticPro UHD material?
Q: What Screen Series is the AcousticPro UHD available on? Do you have a tab-tension series with the AcousticPro UHD material?

The AcousticPro UHD is available in our Spectrum Series (non-tensioned), Saker Tab-Tension Series (Tensioned), and Evanesce Series.

Q: Is the black border around the AcousticPro UHD material acoustically transparent as well in the electric drop down series products?
Q: Is the black border around the AcousticPro UHD material acoustically transparent as well in the electric drop down series products?

“Yes, the black border is made of the same material as the AcousticPro UHD, thus it is acoustically transparent.”

Q: Does the AcousticPro UHD material have a black backing in the electric drop down series products?
Q: Does the AcousticPro UHD material have a black backing in the electric drop down series products?

Currently, the AcousticPro UHD does not have black backing. However, the AcousticPro UHD incorporates a dense synthetic weave with an average size perforation of 0.32mm designed to mitigate light penetration.

Q: Can I use the AcousticPro UHD/CineWhite A8K material in a room with ambient light?
Q: Can I use the AcousticPro UHD/CineWhite A8K material in a room with ambient light?

The AcousticPro UHD/CineWhite A8K performs at its best in a light controlled environment, not in a room that will have ambient light. The material is a fabric with a special weave pattern for projection use. It is suggested to go with our standard CineWhite® material if a matte white screen is needed. Or better yet, our very best CineGrey 3D® or CineGrey 5D® material will perform better with a higher gain and Angular-Reflective front projection with ambient light rejecting technology.

Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?

A projection screen mounted flush against the wall over a properly installed in-wall speaker will have a sufficient distance by itself. There will generally be about a 1” total distance between the speaker’s dust cap (depending on make/model) and the screen with a 5mm (.2”) spacing between an in-wall speaker’s grill and the AT screen material itself.

Q: Do the AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT support passive 3D (polarized glasses)?
Q: Do the AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT support passive 3D (polarized glasses)?

No they are not polarized and do not support passive 3D.

Q: How much room is recommended between in-wall speakers and acoustically transparent screen materials AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT?
Q: How much room is recommended between in-wall speakers and acoustically transparent screen materials AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT?

As long as the in-wall speakers do no touch the materials or approximately 1”.

Q: Will I sacrifice picture quality using Elite’s AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT (Acoustically Transparent) screen materials?
Q: Will I sacrifice picture quality using Elite’s AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT (Acoustically Transparent) screen materials?


All acoustically transparent materials on the market today are light enough in thickness to allow sound to penetrate it with low-level attenuation (decrease in sound quality) but normally come at the cost of having considerable light loss as well. Elite’s AcousticPro 1080P3 acoustically transparent (AT) material is an exception to this rule.  It has an astonishingly fine (.01mm) micro-perforated texture that allows sound to breathe through the fabric with minimal attenuation. At the same time, it allows the video aspects of the material to perform on the same level as a typical matte-white (non-acoustic) material does. The ultra-fine perforations of the AcousticPro 1080P3 “AT” material allows it to be used with high resolution (4096×2160 pixel ratio)  projectors. A special reflective compound coats the surface of Elite’s 1080P acoustic material to compensate for light penetration by reflecting the brightness of the projected image. All these features come together to form a product with superior acoustic transparency that has just 1% light loss while presenting a neutral color temperature (6500°-7000° Kelvin). This is equivalent and in some cases, even surpassing in video performance to a standard matte white non-acoustic projection screen.

Q: Is the black top drop also “acoustic” material on the electric drop down AcousticPro UHD models?
Q: Is the black top drop also “acoustic” material on the electric drop down AcousticPro UHD models?

The entire material is made of the AcousticPro UHD, so it is transparent.
Note: Black masking borders are entirely made of the AcousticPro UHD sound transparent material.

Q: How can I determine the front and rear side of an AcousticPro material?
Q: How can I determine the front and rear side of an AcousticPro material?

Please refer to the images below to the determine the front and rear side.

Vertical
Horizontal

General Wall/Ceiling Electric Screens FAQ's

Q: Where Can I find the IR codes for my Electric Screen IR remote?
Q: Where Can I find the IR codes for my Electric Screen IR remote?

Elite provides binary codes for the IR remote, see below.

SeriesUpStopDown
CineTension 2 Series1111 0000 00011111 0000 00101111 0000 0100
Evanesce / Evanesce Tab-Tension B1111 0000 00011111 0000 00101111 0000 0100
Home2 Series1111 0000 00011111 0000 00101111 0000 0100
Spectrum Series1111 0000 00011111 0000 00101111 0000 0100
Spectrum Tab-Tension Series1111 0000 00011111 0000 00101111 0000 0100
Spectrum Tab-Tension 2 Series1111 0000 00011111 0000 00101111 0000 0100
Starling 2 / Starling Tab-Tension 2 Series1101 0000 10001101 0001 00001101 0010 0000
VMAX2 Series1111 0000 00011111 0000 00101111 0000 0100
VMAX Tab-Tension Dual Series1111 0000 00011111 0000 00101111 0000 0100
binary codes for the IR remote

Elite’s V2.0 infrared remotes

SeriesUpStopDown
V2.0 infrared remotes1111 0000 0010
0101 1101 1101 1010 1001
1111 0000 0001
0101 1100 1100 0111 1000
1111 0000 0100
0101 1110 1110 1100 1001
V2.0 infrared remotes0011 00000101 00000110 0000
ZZ Type0011 00000101 00000110 0000
Elite’s V2.0 infrared remotes
Q: What is the power cable length of all Elite Electric Screens?
Q: What is the power cable length of all Elite Electric Screens?

Please see this chart.
Note: These measurements are accurate for USA only, other countries may be equipped with different lengths for each model.

Series NameModel SizesLength of Power Cord
CineTension2All Size98.4″ (2.5M)
Evanesce BAll Size98.4″ (2.5M)+ with extra control box
Evanesce Tension BAll Size98.4″ (2.5M)+ with extra control box
EvanesceAll Size98.4″ (2.5M)+ with extra control box
Evanesce TensionAll Size98.4″ (2.5M)+ with extra control box
Evanesce PlusAll Size98.4″ (2.5M)+ with extra control box
Home2All Size98.4″ (2.5M)
KestrelAll Size98.4″ (2.5M)
Kestrel Tab-TensionAll Size70.8″ (1.8M)
Kestrel Tab-Tension CLRXAll Size70.8″ (1.8M)
Kestrel StageAll Size98.4″ (2.5M)
Kestrel HomeAll Size98.4″ (2.5M)
Saker150″ below98.4″ (2.5M)
Saker150″ above (150″)98.4″ (2.5M)
Saker Tab-TensionAll Size98.4″ (2.5M)
Saker PlusAll Size98.4″ (2.5M)+ with extra control box
SpectrumAll Size98.4″ (2.5M)
Spectrum TensionAll Size98.4″ (2.5M)
Spectrum2All Size98.4″ (2.5M)
StarlingAll Size98.4″ (2.5M)
Starling 2All Size98.4″ (2.5M)
Starling Tab-TensionAll Size98.4″ (2.5M)
Starling Tab-Tension 2All Other Sizes98.4″ (2.5M)
Starling Tab-Tension 292″ in CineGrey 5D98.4″ (2.5M)
VMAX2150″ below98.4″ (2.5M)
VMAX2150″ above (150″)98.4″ (2.5M)
VMAX Dual®All Size98.4″ (2.5M)
VMAX Tab-Tension DualAll Size98.4″ (2.5M)
Yard Master ElectricAll Size98.4″ (2.5M)
VMAX Tab-Tension 3All Size98.4″ (2.5M)
Q: I need to directly control an Elite electric screen. Do you have a hard wire diagram?
Q: I need to directly control an Elite electric screen. Do you have a hard wire diagram?

Yes, please click HERE for a diagram to achieve a direct control (dry contact).

Q: My projector is not triggering the screen to drop. How do I test the trigger to ensure that the screen is not the issue?
Q: My projector is not triggering the screen to drop. How do I test the trigger to ensure that the screen is not the issue?

By exposing the red and green wires of the provided trigger, connect a 9-volt battery to the bare wires according to their polarity with the screen plugged in to the wall outlet. Once the wires make contact with the battery’s terminals, the screen will drop. Releasing the voltage from the battery will make the screen rise automatically. This indicates that the trigger and screen are functioning properly. Please check with your power source’s manufacturer for further assistance.   If the screen does not drop when applying the voltage with the battery, the next step would be to test the screen’s circuit board. Do this by plugging in the provided wall box and pressing the DOWN button. If the screen drops, then you may need a replacement trigger. Please contact Elite’s service department for support by sending an email to [email protected].

Q: If I install a Motorized Screen into the ceiling, what are my possible methods of controlling it?
Q. If I install a Motorized Screen into the ceiling, what are my possible methods of controlling it?

Since the Spectrum’s Infrared (IR) Sensor is hidden within the ceiling, there are a few options in which to control a ceiling installed Spectrum Screen:

  1. IR Eye Extender (ZSP-EYE&12V):  With the need of line of sight, the IR signal will not be sensed by the IR receiver built within the housing of the Spectrum.  By using an IR eye extender that attaches via the Spectrums all purpose RJ45 port, the extended sensor provides a solution to this problem.
  2. Radio Frequency (RF) Remote (ZSP-RF-B, ZSP-RF-W): The Spectrum, unfortunately, does not come with an RF remote.  It does, however, have an RF receiver built into the housing.  Without the need of direct line of sight, an RF remote would be a good control option.
  3. In-Wall Switch (ZIW-B, ZIW-W, ZIW-W1):  The spectrum comes with an all purpose RJ45 port.  By routing a cable within the wall, the In-Wall Switch provides a close proximity control option.  In addition, you can create your own in-wall switch by purchasing only our ZIW-Module.
  4. Wireless 12V Trigger (ZSP-TR01):  Use your projector as a screen control option by hooking up this simple device to your projector’s output trigger port.  If your screen doesn’t have an output trigger port, the Universal Wireless 12V Projector Trigger (ZU12V) works just as well for all projectors.
Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?

For the instructional guide (PDF) on synchronizing the ZU12V, please click here.
To watch the instructional video

Q: I am looking at purchasing an Elite Motorized Screen,VMAX120UWH2. I know all Elite motorized come with standard 12V trigger built-in, but my projector does not have a trigger out on it. Can I use Universal Wireless 5-12V Projector Trigger (ZU12V)?
Q. I am looking at purchasing an Elite Motorized Screen,VMAX120UWH2. I know all Elite motorized come with standard 12V trigger built-in, but my projector does not have a trigger out on it. Can I use Universal Wireless 5-12V Projector Trigger (ZU12V)?

Yes. This device goes between the projector and plug. It is designed for projector w/o low voltage trigger port to work with Elite Screen motorized screen.

Q: How do I know if my projector is compatible with the ZSP-TR03 (Wall/Ceiling)?
Q: How do I know if my projector is compatible with the ZSP-TR03 (Wall/Ceiling)?

Check your projector’s documentation to find out if your projector has a 5 volt or 12 volt trigger output. If it does then the ZSP-TR03 is compatible with your projector.

Q: Does the ZPM-RT2 control kit work with other Elite Screens electric screens?
Q: Does the ZPM-RT2 control kit work with other Elite Screens electric screens?

No, the ZPM-RT2 only works on the Spectrum 2 series.
Note: Compatible only with Spectrum 2 Series with serial number 198Exxxxx and after.  Example. 198E00497

Q: Are Elite’s electric screens compatible with Harmony remotes?
Q: Are Elite’s electric screens compatible with Harmony remotes?

Most of Elite’s electric screen products are compatible with Harmony remotes and are in their database. The only electric screens series that are not compatible with Harmony remotes are the Starling and Starling Tab-Tension Series (Versions 1 and 2). New Elite Screens series may not appear in the Harmony database, but you can simply select the VMAX2 series as the IR codes are identical for all series. Click here to visit the Harmony website for further assistance with programming your remote with our electric screens.

Q: Which is better for my retractable screen casing, Aluminum or Steel?
Q: Which is better for my retractable screen casing, Aluminum or Steel?

Aluminum casings or “cans” are resilient to moisture and are generally used with higher quality screens.  They also have a sliding track for the hanging brackets to allow versatility with your installation. Steel casings have a more simplified design with fixed end cap attachments.  They provide excellent protection to you screen material but are geared for functionality without excessive spending.

Q: Should I use a standard top masking or an extra drop masking border?
Q: Should I use a standard top masking or an extra drop masking border?

It depends on how high you want to hang the screen. If you are planning on a high ceiling or in-ceiling installation, use a product with an extra black masking border like E24 (24″ drop) or E30 (30″ drop) model. Aside from that, our general product lines will accommodate your typical home or commercial presentation room ceiling heights.  All of our manual and electric screens are suitable for wall or ceiling installations.

Q: How do I adjust the vertical limit of my screen?
Q: How do I adjust the vertical limit of my screen?

Unfortunately, we no longer provide limit switch adjustments. The screen is already deployed to its complete factory setting. We do not recommend making any vertical limit adjustments to the screen, as improper adjustments will affect the projection image, damage the unit and void your warranty. Over/false adjusting the drop will permanently damage the screen and will be unable to repair.

Q: Where can I locate my screen serial number (S/N)?
Q: Where can I locate my screen serial number (S/N)?

Your serial number can be found on both ends of the packaging box stickers, as well as on the screen itself.
Reference the list below on where to locate your serial number depending on the type of screen: On Screen Itself:
Manual Screens : end cap and weight bar
Motorized/Electric Screens : end cap and weight bar
Tripod Screens : rear side of casing (left hand side)
Fixed frame Screens : rear side of frame (bottom frame)
Light-On Screens: Back of frame
QuickStand Screens: Back of Case
Yard Master Screens (Folding Frame) : rear side of frame
Floor Pull up Screens : end cap
Yard Master Sport : weight bar
Pico Screens: on screen case
Pop-Up Cinema : User guide bag and/or stitched inside carrying bag
DIY Projector Screens: on box label
 
On Outside box
 
my screen serial number

Q: What preventative maintenance does Elite Screens recommend for electric screens?
Q: What preventative maintenance does Elite Screens recommend for electric screens?

Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How do I know if my projector is compatible with the 5-12 volt trigger?
Q. How do I know if my projector is compatible with the 5-12 volt trigger?

Check your projector’s manual to see if your projector has a 5-12 volt trigger output. If it does then your projector has the ability to synchronize with your CineTension 2.

Q: What is the power consumption and motor RPM for my Elite Electric screen?
Q. What is the power consumption and motor RPM for my Elite Electric screen?

Please click here for the motor information of your Elite electric screen.

Q: Which side is the power cord on when I face the screen?
Q: Which side is the power cord on when I face the screen?

Power cord for all the wall-mounted electric screens we produce will be on either left or right side depending on the series.

Q: The synchronized motors seem to be really slow. Why would someone prefer a synchronized motor over a faster Tubular motor?
Q: The synchronized motors seem to be really slow. Why would someone prefer a synchronized motor over a faster Tubular motor?

The reasons why a customer would prefer the slower synchronized motor over the tubular is as follows: The synchronized motors are silent. Many consumers prefer that all of their home theater gear operate silently. The synchronized motor consumes considerably less power per operation than a tubular motor making it more of a green-conscious product. Because the synchronized motor is produced at a lower cost than the tubular motor, we can forward the savings on to the consumer by providing a more aggressive price point. Because of its slow speed, the synchronized motor generates less heat allowing it to enjoy a long operational lifespan. Lastly, the synchronized motor has a drop speed that is roughly equal to a projector’s power cycle.

Q: What are the amps/watts of your Electric Screens?
Q: What are the amps/watts of your Electric Screens?

The ratings on our electric screens vary from series based on the motor they utilize. Please Click Herefor 110v motor specifications. Please Click Here for 220v motor specifications.

Q: Can I increase the Top Black Border on my screen?
Q: Can I increase the Top Black Border on my screen?

No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: Why does my electric screen no longer function?
Q: Why does my electric screen no longer function?

There are a few possible things you could check:

1. Make sure your wall plug has power and that the screen is properly plugged in.
2. If the screen works well with the wall switch but not with the remote controls, ensure that fresh alkaline batteries are installed in the remote controls.
3. Check your screen’s internal fuse. (Please call our Tech Support for location of fuse before tampering with the screen.)
4. Our Home2, CineTension2, Kestrel, Raptor and VMAX Plus 3/4 screens feature a tubular motor equipped with a Thermal Relay.  This feature will automatically shut off the screen should your motor become too hot, thus preventing overheating of the motor.  To correct this, simply leave the screen alone for 20-30 minutes and try again.

Q: How would I synchronize the up/down function of my electric screen with my projectors power cycle?
Q: How would I synchronize the up/down function of my electric screen with my projectors power cycle?

To ensure that your projector can support a trigger application, please be sure to:

a. Reviewing your projectors user manual.
b. Contact the manufacturer of your projector. If you do find that your projector supports a trigger application, connect the Elite Electric Screen Trigger Adapter cable from your Screen to your projector’s trigger port (Please consult a professional installer for further details on wiring and installation). Since Elite Screens only provides the screen 5-12 volt RJ-45 adaptor, you will need to contact your projectors manufacturer for the trigger adaptor of the projector. Most projector manufacturer trigger ports use a mini jack plug and adaptor that may be obtained at most local electronics stores. Please consult with your dealer or projector manufacturer for further details concerning this trigger adaptor and installation.

Q: Does my electric Elite Screen have input relays to connect to a Crestron System?
Q: Does my electric Elite Screen have input relays to connect to a Crestron System?

Yes, your electric Elite Screen can be given an outsource command for deploy/retract via a 3rd party control relay or through IR commands. Please see the IR commands HERE   Please see the Direct Control PDF HERE

Q: What are the differences between a Synchronous and a Tubular Motor?
Q: What are the differences between a Synchronous and a Tubular Motor?

Tubular motors run faster and have a greater lift capacity. Synchronous motors are slower but are also quieter and more energy efficient.  Since synchronous motors are smaller, they also have less torque, so we only use them in our smaller standard priced models.

Q: My projector does not have a 12V trigger port, but it does have a USB Port. Is there a way to sync my Elite Screens Motorize screen to projector’s power cycle and enable drop/rise operation?
Q: My projector does not have a 12V trigger port, but it does have a USB Port. Is there a way to sync my Elite Screens Motorize screen to projector’s power cycle and enable drop/rise operation?

Yes there is. You will need to splice your USB cable with an RJ45 cable. A USB has 4 wires, but you will only need the red and black. Splice them to the RJ45 orange and green wires and connect the USB. See diagram below for reference. NOTE: If you are using your own RJ45, please use Pin 7 and 8 (Brown Pair Wire).
Click here for Color Codes

Q: What accessories are included with my Electric Motorized Screen?
Q: What accessories are included with my Electric Motorized Screen?

Please click here to view the Electric Screens Accessories chart.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?

No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

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2-year limited warranty, and 3-year warranty for ENR-G – Education, Non-profit, Religious and Government/Military organizations

Lifetime Tech Support by Elite Screens Professional Service Team through Email, Phone or Online Form.