VMAX Tab-Tension Dual Series

The screen material can be cleaned with mild soap and water

No, the VMAX Tab-Tension Dual does not have a 5-12 volt trigger input.

The ZIW In-Wall switch is compatible with all of Elite’s electric retractable floor rising, wall/ceiling and in-ceiling/recessed screens, EXCEPT for the VMAX Dual®, VMAX Tab-Tension Dual, Starling, Starling 2, Starling Tab-Tension and the Starling Tab-Tension 2 Series.

Elite provides binary codes for the IR remote, see below.

Please see this chart.
Note: These measurements are accurate for USA only, other countries may be equipped with different lengths for each model.

Yes, please click HERE for a diagram to achieve a direct control (dry contact).

By exposing the red and green wires of the provided trigger, connect a 9-volt battery to the bare wires according to their polarity with the screen plugged in to the wall outlet. Once the wires make contact with the battery’s terminals, the screen will drop. Releasing the voltage from the battery will make the screen rise automatically. This indicates that the trigger and screen are functioning properly. Please check with your power source’s manufacturer for further assistance.   If the screen does not drop when applying the voltage with the battery, the next step would be to test the screen’s circuit board. Do this by plugging in the provided wall box and pressing the DOWN button. If the screen drops, then you may need a replacement trigger. Please contact Elite’s service department for support by sending an email to [email protected].

Since the Spectrum’s Infrared (IR) Sensor is hidden within the ceiling, there are a few options in which to control a ceiling installed Spectrum Screen:

For the instructional guide (PDF) on synchronizing the ZU12V, please click here.
To watch the instructional video

Yes. This device goes between the projector and plug. It is designed for projector w/o low voltage trigger port to work with Elite Screen motorized screen.

Check your projector’s documentation to find out if your projector has a 5 volt or 12 volt trigger output. If it does then the ZSP-TR03 is compatible with your projector.

No, the ZPM-RT2 only works on the Spectrum 2 series.
Note: Compatible only with Spectrum 2 Series with serial number 198Exxxxx and after.  Example. 198E00497

Most of Elite’s electric screen products are compatible with Harmony remotes and are in their database. The only electric screens series that are not compatible with Harmony remotes are the Starling and Starling Tab-Tension Series (Versions 1 and 2). New Elite Screens series may not appear in the Harmony database, but you can simply select the VMAX2 series as the IR codes are identical for all series. Click here to visit the Harmony website for further assistance with programming your remote with our electric screens.

Aluminum casings or “cans” are resilient to moisture and are generally used with higher quality screens.  They also have a sliding track for the hanging brackets to allow versatility with your installation. Steel casings have a more simplified design with fixed end cap attachments.  They provide excellent protection to you screen material but are geared for functionality without excessive spending.

It depends on how high you want to hang the screen. If you are planning on a high ceiling or in-ceiling installation, use a product with an extra black masking border like E24 (24″ drop) or E30 (30″ drop) model. Aside from that, our general product lines will accommodate your typical home or commercial presentation room ceiling heights.  All of our manual and electric screens are suitable for wall or ceiling installations.

Unfortunately, we no longer provide limit switch adjustments. The screen is already deployed to its complete factory setting. We do not recommend making any vertical limit adjustments to the screen, as improper adjustments will affect the projection image, damage the unit and void your warranty. Over/false adjusting the drop will permanently damage the screen and will be unable to repair.

Your serial number can be found on both ends of the packaging box stickers, as well as on the screen itself.
Reference the list below on where to locate your serial number depending on the type of screen: On Screen Itself:
Manual Screens : end cap and weight bar
Motorized/Electric Screens : end cap and weight bar
Tripod Screens : rear side of casing (left hand side)
Fixed frame Screens : rear side of frame (bottom frame)
Light-On Screens: Back of frame
QuickStand Screens: Back of Case
Yard Master Screens (Folding Frame) : rear side of frame
Floor Pull up Screens : end cap
Yard Master Sport : weight bar
Pico Screens: on screen case
Pop-Up Cinema : User guide bag and/or stitched inside carrying bag
DIY Projector Screens: on box label
 
On Outside box
 

Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Check your projector’s manual to see if your projector has a 5-12 volt trigger output. If it does then your projector has the ability to synchronize with your CineTension 2.

Please click here for the motor information of your Elite electric screen.

Power cord for all the wall-mounted electric screens we produce will be on either left or right side depending on the series.

The reasons why a customer would prefer the slower synchronized motor over the tubular is as follows: The synchronized motors are silent. Many consumers prefer that all of their home theater gear operate silently. The synchronized motor consumes considerably less power per operation than a tubular motor making it more of a green-conscious product. Because the synchronized motor is produced at a lower cost than the tubular motor, we can forward the savings on to the consumer by providing a more aggressive price point. Because of its slow speed, the synchronized motor generates less heat allowing it to enjoy a long operational lifespan. Lastly, the synchronized motor has a drop speed that is roughly equal to a projector’s power cycle.

The ratings on our electric screens vary from series based on the motor they utilize. Please Click Herefor 110v motor specifications. Please Click Here for 220v motor specifications.

No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

There are a few possible things you could check:

1. Make sure your wall plug has power and that the screen is properly plugged in.
2. If the screen works well with the wall switch but not with the remote controls, ensure that fresh alkaline batteries are installed in the remote controls.
3. Check your screen’s internal fuse. (Please call our Tech Support for location of fuse before tampering with the screen.)
4. Our Home2, CineTension2, Kestrel, Raptor and VMAX Plus 3/4 screens feature a tubular motor equipped with a Thermal Relay.  This feature will automatically shut off the screen should your motor become too hot, thus preventing overheating of the motor.  To correct this, simply leave the screen alone for 20-30 minutes and try again.

To ensure that your projector can support a trigger application, please be sure to:

– a. Reviewing your projectors user manual.
– b. Contact the manufacturer of your projector. If you do find that your projector supports a trigger application, connect the Elite Electric Screen Trigger Adapter cable from your Screen to your projector’s trigger port (Please consult a professional installer for further details on wiring and installation). Since Elite Screens only provides the screen 5-12 volt RJ-45 adaptor, you will need to contact your projectors manufacturer for the trigger adaptor of the projector. Most projector manufacturer trigger ports use a mini jack plug and adaptor that may be obtained at most local electronics stores. Please consult with your dealer or projector manufacturer for further details concerning this trigger adaptor and installation.

Yes, your electric Elite Screen can be given an outsource command for deploy/retract via a 3rd party control relay or through IR commands. Please see the IR commands HERE   Please see the Direct Control PDF HERE

Tubular motors run faster and have a greater lift capacity. Synchronous motors are slower but are also quieter and more energy efficient.  Since synchronous motors are smaller, they also have less torque, so we only use them in our smaller standard priced models.

Yes there is. You will need to splice your USB cable with an RJ45 cable. A USB has 4 wires, but you will only need the red and black. Splice them to the RJ45 orange and green wires and connect the USB. See diagram below for reference. NOTE: If you are using your own RJ45, please use Pin 7 and 8 (Brown Pair Wire).
Click here for Color Codes

Please click here to view the Electric Screens Accessories chart.

No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.