Elite Screens FAQ's
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Top FAQ’s
- Q: Can I buy a small screen material sample?
- Q: How do you decode model #'s?
- Q: What would be a good screen for my home theater room if I was planning on using it for regular TV and not just movies?
- Q: Is there some general guideline for getting a product that would be happy with?
- Q: What are the various aspects of projection screen material that are evenly compared between brands and how are these fairly evaluated?
- Q: Why is my screen a little smaller than the advertised size?
- Q: What are the black masking borders for?
- Q: I have a native 16:9 4K projector and a 2.35:1 cinemascope projection screen; so, do I need an anamorphic lens to view full size 16:9 content on that 2.35 screen?
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Installation FAQ’s
- Q: What is the minimum viewing distance to avoid seeing the weave pattern/texture?
- Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen. Do I need an anamorphic lens for this?
- Q: I have an auditorium that is 100' long. How do I determine the maximum seating distance?
- Q: How high should I hang the projector screen?
- Q : Can I flush mount my fixed frame screen directly to the wall/ceiling? I would like the top of the frame to be exactly where the ceiling and wall meet.
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Maintenance FAQ's
- Q: Should the Projection screen be kept in a cool dry place ? or should it be kept warm?
- Q: How do I alleviate screen creases?
- Q: My projector is not triggering the screen to drop. How do I test the trigger to ensure that the screen is not the issue?
- Q: Screen Material with minor Horizontal Lines?
- Q: I notice that the materials on non-tensioned projection screens may curl at the sides while tensioned materials seem to flatter. What causes this curling?
- Q: I see waves on my matte white non-tensioned screen, how do I remove/fix them?
- Q: How do I clean my Elite Screen projection screen material?
- Q: What is the Min. and Max. Operating/Storage temperatures for the Elite Projection Screen?
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Certification FAQ’s
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Warranty Service FAQ's
- Q: Will I void my warranty if I cut the power cord on my Evanesce screen to hardwire it?
- Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
- Q: How do I obtain warranty support?
- Q: Will increasing my black drop on my electric screen void my warranty?
- Q: What are the warranty terms for your screens?
- Q: Where can I locate my screen serial number (S/N)?
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General Screen Material FAQ’s
- Q: Which Elite Screens materials are compatible with Active and/or Passive 3D technology?
- Q: What do I need to have a complete passive 3D projection system professional grade in my home/office or classroom ?
- Q: What is the best projection screen option for a ultra/short-throw projector?
- Q: What is a Hot Spot on a projection screen?
- Q: What is the advantage of black backing on the screen material?
- Q: What screen material should I get?
- Q: How big of a difference is 1.0 gain vs. 1.1 gain?
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Silver & Grey Materials
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CineGrey
- Articles coming soon
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Acoustic Transparent Material FAQ’s
- Q: Can I use the AcousticPro UHD/CineWhite A8K material in a room with ambient light?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: Do the AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT support passive 3D (polarized glasses)?
- Q: Does the AcousticPro UHD material have a black backing in the electric drop down series products?
- Q: How can I determine the front and rear side of an AcousticPro material?
- Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
- Q: How much room is recommended between in-wall speakers and acoustically transparent screen materials AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
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CineGrey 4D AT - Screen Material FAQ’s
- Q: Your website says that CineGrey 3D® (AT)/CineGrey 4D (AT)/CineGrey 5D® are not compatible with ultra-short throw projectors. Can you explain what this combination will look like and why it will not work?
- Q: Will the CineGrey 3D (AT)/4D (AT)/5D® ambient light rejecting screen material cause the “hot spot” effect?
- Q: I have a short throw/ultra-short throw projector, will this projector work with the ambient light rejecting CineGrey 3D® (AT)/CineGrey 4D (AT)/5D® angular-reflective materials?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
- Q: What are the benefits of using CineGrey 3D® (AT)/CineGrey 4D (AT) or CineGrey 5D® material in a dark room with white ceiling and walls?
- Q: Is the AcousticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT compatible with my 3D projector?
- Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
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CineWhite® A8K - Screen Material FAQ’s
- Q: Is the AcousticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT compatible with my 3D projector?
- Q: Can I use the AcousticPro UHD/CineWhite A8K material in a room with ambient light?
- Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
- Q: Do the AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT support passive 3D (polarized glasses)?
- Q: How much room is recommended between in-wall speakers and acoustically transparent screen materials AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT?
- Q: Will I sacrifice picture quality using Elite’s AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT (Acoustically Transparent) screen materials?
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CineGrey 3D® AT - Screen Material FAQ’s
- Q: Your website says that CineGrey 3D® (AT)/CineGrey 4D (AT)/CineGrey 5D® are not compatible with ultra-short throw projectors. Can you explain what this combination will look like and why it will not work?
- Q: Will the CineGrey 3D (AT)/4D (AT)/5D® ambient light rejecting screen material cause the “hot spot” effect?
- Q: I have a short throw/ultra-short throw projector, will this projector work with the ambient light rejecting CineGrey 3D® (AT)/CineGrey 4D (AT)/5D® angular-reflective materials?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
- Q: What are the benefits of using CineGrey 3D® (AT)/CineGrey 4D (AT) or CineGrey 5D® material in a dark room with white ceiling and walls?
- Q: Is the AcousticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT compatible with my 3D projector?
- Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
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AcousticPro UHD - Screen Material FAQ’s
- Q: Is the AcousticPro UHD/CineWhite A8K/CineGrey 4D AT/CineGrey 3D AT compatible with my 3D projector?
- Q: Will the AcousticPro UHD material develop waves or curl over time?
- Q: What Screen Series is the AcousticPro UHD available on? Do you have a tab-tension series with the AcousticPro UHD material?
- Q: Is the black border around the AcousticPro UHD material acoustically transparent as well in the electric drop down series products?
- Q: Does the AcousticPro UHD material have a black backing in the electric drop down series products?
- Q: Can I use the AcousticPro UHD/CineWhite A8K material in a room with ambient light?
- Q: How far should I place my speakers behind the CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT and AcousticPro UHD (Acoustically Transparent) screen materials?
- Q: Do the AcousticPro UHD/CineWhite A8K/CineGrey 3D AT/CineGrey 4D AT support passive 3D (polarized glasses)?
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AcousticPro 1080P3 - Screen Material FAQ’s
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Matte White Materials FAQ's
- Q: What is the difference between Elite’s MaxWhite® Fiberglass (FG) and SpectraWhite Fiberglass (FG)? Why is fiberglass backing important?
- Q: What is the difference between Elite’s MaxWhite® and MaxWhite® FG screen materials?
- Q: What is the difference between Tensioned and Non-Tensioned Screen Material?
- Q: What is the viewing angle on the MaxWhite® material?
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Ambient Light Rejecting Material FAQ's
- Q: Isn’t the regular matte grey material the best for enhancing contrast? If not what material should I consider and why?
- Q: I have an Ambient Light Rejecting screen but it does not seem to work. There are windows behind my projector and the picture is washed out; what can be done?
- Q: Why choose an “ALR” screen like CineGrey 5D® over CineWhite®?
- Q: What is the correct way to setup my StarBright CLR® 16 screen?
- Q: I own an Aeon CLR/CLR2/CLR 3 fixed frame screen and notice a halo effect/light spill around the UST screen. How can I remedy this?
- Q: I plan to purchase a CLR®/ CLR®2/ CLR® 3 material, but want to use a ceiling mounted UST projector. Can I flip and install the CLR/CLR2/CLR3 upside down to make this work?
- Q: Can I use StarBright CLR® for a standard throw or short throw projector?
- Q: How do I determine the direction of the CLR/CLR 2/CLR 3/ CLR 4 materials??
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StarBright CLR® 16 - Screen Material FAQ’s
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CineGrey 4D - Screen Material FAQ’s
- Q: Your website says that CineGrey 3D® (AT)/CineGrey 4D (AT)/CineGrey 5D® are not compatible with ultra-short throw projectors. Can you explain what this combination will look like and why it will not work?
- Q: Will the CineGrey 3D (AT)/4D (AT)/5D® ambient light rejecting screen material cause the “hot spot” effect?
- Q: I have a short throw/ultra-short throw projector, will this projector work with the ambient light rejecting CineGrey 3D® (AT)/CineGrey 4D (AT)/5D® angular-reflective materials?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
- Q: What are the benefits of using CineGrey 3D® (AT)/CineGrey 4D (AT) or CineGrey 5D® material in a dark room with white ceiling and walls?
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CineGrey 5D® - Screen Material FAQ’s
- Q: Your website says that CineGrey 3D® (AT)/CineGrey 4D (AT)/CineGrey 5D® are not compatible with ultra-short throw projectors. Can you explain what this combination will look like and why it will not work?
- Q: Will the CineGrey 3D (AT)/4D (AT)/5D® ambient light rejecting screen material cause the “hot spot” effect?
- Q: I have a short throw/ultra-short throw projector, will this projector work with the ambient light rejecting CineGrey 3D® (AT)/CineGrey 4D (AT)/5D® angular-reflective materials?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
- Q: What are the benefits of using CineGrey 3D® (AT)/CineGrey 4D (AT) or CineGrey 5D® material in a dark room with white ceiling and walls?
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
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CineGrey 3D® - Screen Material FAQ’s
- Q: Your website says that CineGrey 3D® (AT)/CineGrey 4D (AT)/CineGrey 5D® are not compatible with ultra-short throw projectors. Can you explain what this combination will look like and why it will not work?
- Q: Will the CineGrey 3D (AT)/4D (AT)/5D® ambient light rejecting screen material cause the “hot spot” effect?
- Q: I have a short throw/ultra-short throw projector, will this projector work with the ambient light rejecting CineGrey 3D® (AT)/CineGrey 4D (AT)/5D® angular-reflective materials?
- Q: Can I use the CineGrey 3D®(AT)/CineGrey 4D (AT)/CineGrey 5D® material for Active 3D technology?
- Q: How well does the CineGrey 5D®/CineGrey 3D® (AT)/CineGrey 4D (AT) perform in a dark room environment?
- Q: What are the benefits of using CineGrey 3D® (AT)/CineGrey 4D (AT) or CineGrey 5D® material in a dark room with white ceiling and walls?
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
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CLR® 3 - Screen Material FAQ’s
- Q: I plan to purchase a CLR®/ CLR®2/ CLR® 3 material, but want to use a ceiling mounted UST projector. Can I flip and install the CLR/CLR2/CLR3 upside down to make this work?
- Q: How do I determine the direction of the CLR/CLR 2/CLR 3/ CLR 4 materials??
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
- Q: I’d like to buy an Aeon CLR® 3 screen but my UST projector is 120 inches. I notice that your screens are oversized by a few inches such as 103” versus 100” or 123” vs 120”. In my case for example, I do not want an empty screen section, but the image to go all the way to the border of the screen. Can you advise?
- Q: I own an Aeon CLR/CLR2/CLR 3 fixed frame screen and notice a halo effect/light spill around the UST screen. How can I remedy this?
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StarBright CLR® - Screen Material FAQ’s
- Q: I plan to purchase a CLR®/ CLR®2/ CLR® 3 material, but want to use a ceiling mounted UST projector. Can I flip and install the CLR/CLR2/CLR3 upside down to make this work?
- Q: Can I use StarBright CLR® for a standard throw or short throw projector?
- Q: How do I determine the direction of the CLR/CLR 2/CLR 3/ CLR 4 materials??
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
- Q: I own an Aeon CLR/CLR2/CLR 3 fixed frame screen and notice a halo effect/light spill around the UST screen. How can I remedy this?
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CLR® 2 - Screen Material FAQ’s
- Q: I plan to purchase a CLR®/ CLR®2/ CLR® 3 material, but want to use a ceiling mounted UST projector. Can I flip and install the CLR/CLR2/CLR3 upside down to make this work?
- Q: How do I determine the direction of the CLR/CLR 2/CLR 3/ CLR 4 materials??
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
- Q: I own an Aeon CLR/CLR2/CLR 3 fixed frame screen and notice a halo effect/light spill around the UST screen. How can I remedy this?
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Rear Projection Material FAQ's
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Ultra Short Throw Projector Screens FAQ’s
- Q: What is the best projection screen option for a ultra/short-throw projector?
- Q: What screens do short throw projectors work with?
- Q: I plan to purchase an ultra-short throw projector. What projection screen do you recommend for an ultra-short throw projector and why?
- Q: I’d like to buy an Aeon CLR® 3 screen but my UST projector is 120 inches. I notice that your screens are oversized by a few inches such as 103” versus 100” or 123” vs 120”. In my case for example, I do not want an empty screen section, but the image to go all the way to the border of the screen. Can you advise?
- Q: I plan to purchase a CLR®/ CLR®2/ CLR® 3 material, but want to use a ceiling mounted UST projector. Can I flip and install the CLR/CLR2/CLR3 upside down to make this work?
- Q: I have a new UST projector in my multi-purpose room with very good light control. Considering to buy a StarBright CLR®/CLR® 2/CLR® 3 or CineGrey 3D/5D® screen. What is the difference?
- Q: How about using any “CLR/ALR” (Cinegrey®3D/5D or Starbright CLR®/CLR® 2/CLR® 3) with a ceiling-installed UST/ST projector?
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Ceiling Trim Kit
- Q: Can my CineTension2 screen be mounted in the ceiling?
- Q: I am interested in obtaining a dual aspect ratio motorized screen but I would like to install the screen in-ceiling. Does Elite offer any screens that are capable of this?
- Q: Will the VMAX 2 series trim kit (ZCVMAXxxx) work with the your previous VMAX models.
- Q: Will the Home 2 series trim kit (ZCHOMExxx) work with the your previous Home series models.
- Q: Will the CineTension2 series trim kit (ZCTExxxx) work with the your previous CineTension models.
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Dry-erase Whiteboard Screen Accessories
- Q : How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screen?
- Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen product?
- Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
- Q: Will any whiteboard cleaning product or whiteboard markers work on my Elite whiteboard screen?
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Remotes & Controls FAQ’s
- Q: Where Can I find the IR codes for my Electric Screen IR remote?
- Q: Can I Interface my 5-12V Trigger with an AC Power Switch?
- Q: What is the difference between an IR and an RF remote control?
- Q: What is the recommended amperage of Elite’s 5-12V Trigger?
- Q: Do you have a pin assignment layout for your RJ45 circuit board port
- Q: How could I setup my Screens IR receiver to work with my learning remote control system (such as AMX, Crestron and Logitech, or others)?
- Q: What are the Hex codes for Elite's V2.0 infrared remotes?
- Q: What is the voltage output of the IR remote?
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Replacement Screen Materials
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Outdoor Screen Accessories
- Q: After following the instructions on syncing the ZOMS-T12V to my screen, it only dropped 1” and it quickly deployed back in to the housing. How do I complete the syncing process?
- Q: How do I synchronize the ZOMS-T12V Projector Trigger to my Elite electric screen?
- Q : How can I sync RF remote to my Yard Master Electric / Yard Master Electric Tension screen?
- Q : Is there a way to trigger the Yard Mater Electric/Tension screen’s UP/DOWN operation other than through Radio Frequency? I am trying to send an IR sensor or 12 volt signal from a Control4 platform. Is there a way to do so without using the 12 volt RF wireless adapter? I have the adapter that came with the screen, however, the projector we are using does not have a 12-volt trigger output.
- Q: Is the Yard Master Wireless RF remote rechargeable or does it use batteries?
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Universal Wireless 5-12V Trigger - ZU12V
- Q: I am looking at purchasing an Elite Motorized Screen,VMAX120UWH2. I know all Elite motorized come with standard 12V trigger built-in, but my projector does not have a trigger out on it. Can I use Universal Wireless 5-12V Projector Trigger (ZU12V)?
- Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
- Q: If I install a Motorized Screen into the ceiling, what are my possible methods of controlling it?
- Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port. How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
- Q: Will the Universal Wireless 5-12V Projector Trigger ZU12V work with my Electric/Motorized screen?
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In-Wall Switches - ZIW
- Q: What series is the ZIW In-Wall Up/Down switch compatible with?
- Q: I would like to install Elite's ZIW-W, could you tell me if it would be a momentary close switch or a constant close switch?
- Q: How do I operate my ZIW (in-wall switch)?
- Q: If I install a Motorized Screen into the ceiling, what are my possible methods of controlling it?
- Q: Can I Interface my 5-12V Trigger with an AC Power Switch?
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3-Way Wall Switch FAQ’s
- Q: Does the Starling Tab-Tension come with a 3-way wall switch? Are the wall box part numbers ZSP-WB-W or ZSP-WB-B compatible?
- Q: How can I extend my RJ-45 accessory such as my 3-way wall switch, 5-12v trigger, and IR eye sensor?
- Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR eye sensor?
- Q: What is the maximum distance that I can extend my 3-Way Wall Switch using the RJ-45 cable?
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Wireless 5-12V Trigger (Floor Rise) - ZSP-TR02
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Wireless 5-12V Trigger (Wall/Ceiling) - ZSP-TR03
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Remote Kit for Spectrum2 - ZPM-RT2
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RC1 Remote Kit – ZRC1-CKT-XY-F
- Q: I’m installing a new ZRC1-CKT-X circuit board and need the connection port names and locations to properly connect them to my screen.
- Q : What is the effective beam range and angle of the ZRC1-IR Infrared Remote Control?
- Q: What is the Frequency range of the ZRC1-RF Radio Frequency remote control?
- Q: How do I synchronize/pair a new ZRC1-RF Radio Frequency (RF) remote?
- Q: Can the ZRC1-RF Radio Frequency Remote control be programmed to avoid controlling multiple screens.
- Q: I’m experiencing electric interference with my screen and sometimes operates on its own. Is there a way to change the Radio Frequency code to prevent this from happening?
- Q: What are the ZRC1-IR Infrared Remote NEC codes for the UP, Stop, and Down key functions?
- Q: Can I buy your ZRC1 kit to retrofit my existing motorized screen? Mainly for vertical position programming purpose.
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50 feet RJ-45 cable
- Q: What is the maximum distance that I can extend my 3-Way Wall Switch using the RJ-45 cable?
- Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR eye sensor?
- Q: How can I extend my RJ-45 accessory such as my 3-way wall switch, 5-12v trigger, and IR eye sensor?
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Airflex5D System
- Q: Can Airflex5D scale 2D materials to 3D? If so, are there any limitations?
- Q: Do I need a "3D Projector" or special projectors to achieve 3D effect?
- Q: Do I need a computer to setup the stacking or 3D function?
- Q: What are the main features for Airflex5D System?
- Q: What is the exact method that Airflex5D uses to align two projector images to increase the brightness?
- Q: What's the benefit of stacking multiple projectors?
- Q: Will contrast ratio change if I am stacking projectors ?
- Q: What is the major difference between AF5D with other passive 3D system?
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General Manual Screens FAQ’s
- Q: What type of screw size does Elite Screens recommend when installing a Spectrum, VMAX2, or a Manual Screen?
- Q: Should I use a standard top masking or an extra drop masking border?
- Q: Repositioning the height settings has always been a problem to me. What is the best way to do it?
- Q: Can I flush mount my Manual screen directly to the ceiling?
- Q: Is it difficult to remove this screen from its installation and set it up somewhere else when remodeling my home/business?
- Q : My screen will not retract, what should I do?
- Q : Is there a tripod stand for the manual screen?
- Q: Can the manual screen be converted into an electric screen?
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Manual Series FAQ’s
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Manual B Series FAQ’s
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Manual SRM Series FAQ’s
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Manual SRM Pro Series FAQ’s
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General Wall/Ceiling Electric Screens FAQ's
- Q: Where Can I find the IR codes for my Electric Screen IR remote?
- Q: What is the power cable length of all Elite Electric Screens?
- Q: I need to directly control an Elite electric screen. Do you have a hard wire diagram?
- Q: My projector is not triggering the screen to drop. How do I test the trigger to ensure that the screen is not the issue?
- Q: If I install a Motorized Screen into the ceiling, what are my possible methods of controlling it?
- Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
- Q: I am looking at purchasing an Elite Motorized Screen,VMAX120UWH2. I know all Elite motorized come with standard 12V trigger built-in, but my projector does not have a trigger out on it. Can I use Universal Wireless 5-12V Projector Trigger (ZU12V)?
- Q: How do I know if my projector is compatible with the ZSP-TR03 (Wall/Ceiling)?
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Spectrum Series FAQ’s
- Q: What type of screw size does Elite Screens recommend when installing a Spectrum, VMAX2, or a Manual Screen?
- Q: Does the Spectrum include a 5-12 volt trigger cable?
- Q: Does the Spectrum have a 5-12 volt trigger input?
- Q: How can I clean the MaxWhite® (matte white) material on the Spectrum screen?
- Q: I have a VMAX2 (Spectrum, Home2, CineTension2, VMAX Plus4) screen and a universal remote, what is the code needed to control the screen with the remote?
- Q: Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?
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CineTension 2 Series FAQ’s
- Q: I have a VMAX2 (Spectrum, Home2, CineTension2, VMAX Plus4) screen and a universal remote, what is the code needed to control the screen with the remote?
- Q: Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?
- Q: Are the Hanging brackets on the CineTensions2 adjustable?
- Q: Does the CineTension 2 include a 5-12 volt trigger cable?
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Saker Tab-Tension Series
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Spectrum 2 Series FAQ’s
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Spectrum Tab-Tension Series
- Q: Tension cord not tight on Starling Tab-Tension, Saker Tab-Tension and Spectrum Tab-Tension ?
- Q: Spectrum Tab-Tension motor speed feels too slow, is this normal ?
- Q: How does the Saker Tab-Tension Series differ from the Spectrum Tab-Tension Series?
- Q: Should I go with VMAX2 or Spectrum Tab-Tension for my home theater projection screen?
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Spectrum Tab-Tension 2 Series FAQ’s
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Starling 2 Series FAQ’s
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Starling Tab-Tension 2 Series FAQ’s
- Q: Will the ZSP-TR03 work with the Starling/Starling Tension?
- Q: What is the difference between the Starling Tab-Tension and Starling Tab-Tension 2 Series?
- Q: Tension cord not tight on Starling Tab-Tension, Saker Tab-Tension and Spectrum Tab-Tension ?
- Q: What series is the ZIW In-Wall Up/Down switch compatible with?
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VMAX2 Series
- Q: What type of screw size does Elite Screens recommend when installing a Spectrum, VMAX2, or a Manual Screen?
- Q: Which side is the VMAX2 power cord on when I face the screen?
- Q: Does the VMAX 2 include a 5-12 volt trigger cable?
- Q: Does the VMAX 2 have a 5-12 volt trigger input?
- Q: Should I go with VMAX2 or Spectrum Tab-Tension for my home theater projection screen?
- Q: I have a VMAX2 (Spectrum, Home2, CineTension2, VMAX Plus4) screen and a universal remote, what is the code needed to control the screen with the remote?
- Q: Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?
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VMAX Tab-Tension Dual Series FAQ’s
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Recessed/In-Ceiling Electric Screens FAQ’s
- Q : What is the difference between the Evanesce (tension) B and Evanesce(tension) Series?
- Q : Do any of the trim pieces from the Evanesce B Series screen come off to allow installation if there is no access above the screen?
- Q : Do any of the trim pieces from the Evanesce Series screen come off to allow installation if there is no access above the screen?
- Q: Will I void my warranty if I cut the power cord on my Evanesce screen to hardwire it?
- Q: Can the Elite Screens Evanesce in-ceiling screens be installed a drop ceiling with t-bar ceiling tiles?
- Q: Where Can I find the IR codes for my Electric Screen IR remote?
- Q: What is the power cable length of all Elite Electric Screens?
- Q: I need to directly control an Elite electric screen. Do you have a hard wire diagram?
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Electric Floor-Rising Screens FAQs
- Q: How do I know if my projector is compatible with the ZSP-TR02 (Floor Rise)
- Q: Will the Universal Wireless 5-12V Projector Trigger ZU12V work with my Electric/Motorized screen?
- Q: What series is the ZIW In-Wall Up/Down switch compatible with?
- Q: What is the power cable length of all Elite Electric Screens?
- Q: Where can I find the wired RJ-45 5-12 volt trigger adaptor pin-layout?
- Q: Why does my electric screen no longer function?
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General Fixed Frame Screens FAQ’s
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Aeon Series FAQ’s
- Q: I am assembling the Aeon Fixed Frame screen and do not see a hole for the center support however there is a center support bar included. How do I attach my center support bar?
- Q: I’d like to buy an Aeon CLR® 3 screen but my UST projector is 120 inches. I notice that your screens are oversized by a few inches such as 103” versus 100” or 123” vs 120”. In my case for example, I do not want an empty screen section, but the image to go all the way to the border of the screen. Can you advise?
- Q: What are the model numbers for replacement screen material for my fixed frame screen?
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Sable Frame Series FAQ’s
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ezFrame Series FAQs
- Q: Which side is the front/backside on the CineGrey 5D® material on the ezFrame Series?
- Q: What is the difference between the version 1 and version 2 of the (Lunette, SableFrame, ezFrame) Series?
- Q: What is the difference between the ezFrame and the Sable Frame series?
- Q: What are the model numbers for replacement screen material for my fixed frame screen?
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ezFrame2 Series
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Lunette / Lunette 2 Series
- Q: What is the difference between the version 1 and version 2 of the (Lunette, SableFrame, ezFrame) Series?
- Q: What is the radius curvature on the Lunette Series?
- Q: Do I need an anamorphic lens with a 16:9 aspect ratio Lunette Series screen?
- Q: What is the degree of the curve on the Lunette series?
- Q : If I buy a curved projection screen, do I need a special HD projector or lens because it's a curved screen?
- Q : Does the 16:9 format suffer from the 2.35:1 pincushion or barrel effect?
- Q : How is a curved screen not out of focus at the edges, unlike the flat cinemascope projection screens?
- Q : Do you need to have a special projector made specifically for a curved screen? Is the focus compromised on the edges or the center?
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Sable Frame 2 Series FAQ’s
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Pop-up Cinema Series FAQ’s
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Yard Master 2 Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: What are the model numbers for replacement screen material for my YardMaster 2 screen?
- Q: My Yard Master has lines or wrinkles on the material. Will they disappear after stretching or what else can I do to eliminate them?
- Q: Will my Yard Master projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
- Q: Are leg extensions available for the Yard Master 2 to increase the bottom viewing area?
- Q: What is the proper way to disassemble the Yard Master 2?
- Q: Can I use the YardMaster 2 series outside on a windy day?
- Q: Are the legs and frame on the Yard Master and Yard Master 2 Series adjustable?
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Yard Master 2 WraithVeil® Dual Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: My Yard Master has lines or wrinkles on the material. Will they disappear after stretching or what else can I do to eliminate them?
- Q: Will my Yard Master projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
- Q: Can I use the YardMaster 2 series outside on a windy day?
- Q: Do we recommend they store the Elite Yard Master portable Projection screen in a plastic or a metal bin when it is not being used ?
- Q: Regarding the Yard Master 2 / Yard Master 2 WraithVeil Dual / Yard Master Plus Series products, Is there an issue with leaving the screen on the frame for long periods of time? Will the screen stretch out? Will the frame eventually warp? I’m looking to avoid constant assembly and disassembly.
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Yard Master 2 Rear Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: My Yard Master has lines or wrinkles on the material. Will they disappear after stretching or what else can I do to eliminate them?
- Q: Will my Yard Master projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
- Q: Can I use the YardMaster 2 series outside on a windy day?
- Q: Do we recommend they store the Elite Yard Master portable Projection screen in a plastic or a metal bin when it is not being used ?
- Q: Regarding the Yard Master 2 / Yard Master 2 WraithVeil Dual / Yard Master Plus Series products, Is there an issue with leaving the screen on the frame for long periods of time? Will the screen stretch out? Will the frame eventually warp? I’m looking to avoid constant assembly and disassembly.
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Yard Master Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: My Yard Master has lines or wrinkles on the material. Will they disappear after stretching or what else can I do to eliminate them?
- Q: Will my Yard Master projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
- Q: Do we recommend they store the Elite Yard Master portable Projection screen in a plastic or a metal bin when it is not being used ?
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Yard Master Plus Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: My Yard Master has lines or wrinkles on the material. Will they disappear after stretching or what else can I do to eliminate them?
- Q: Will my Yard Master projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
- Q: Do we recommend they store the Elite Yard Master portable Projection screen in a plastic or a metal bin when it is not being used ?
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Yard Mater Electric/Tension screens
- Q: What is the operating temperature range for my outdoor Yard Master Electric/Manual projector screen?
- Q : How can I sync RF remote to my Yard Master Electric / Yard Master Electric Tension screen?
- Q : Is there a way to trigger the Yard Mater Electric/Tension screen’s UP/DOWN operation other than through Radio Frequency? I am trying to send an IR sensor or 12 volt signal from a Control4 platform. Is there a way to do so without using the 12 volt RF wireless adapter? I have the adapter that came with the screen, however, the projector we are using does not have a 12-volt trigger output.
- Q: What makes the Yard Master Electric IP33 Certified?
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Yard Master Manual Series FAQ’s
- Q: How many times do we recommend the Elite Yard Master Portable Projector screen material to be folded so it can be properly stored after each use? Is there a preferred number of folds to reduce the presence of wrinkles?
- Q: What is the operating temperature range for my outdoor Yard Master Electric/Manual projector screen?
- Q: What makes the Yard Master Manual IP65 Certified?
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Yard Master Wireless Series FAQs
- Q: Is the Yard Master Wireless RF remote rechargeable or does it use batteries?
- Q: How do I know the state of the battery?
- Q: How long does it take to get to a full charge?
- Q: How do I know when the screen is getting close to the end of the battery charge?
- Q: Do you know how long will it hold its charge when not in use?
- Q; How long does the fully charged battery last?
- Q: Can the battery-operated Yard Master Wireless/Yard Master Tab-Tension Wireless be used when it is plugged in to a power outlet?
- Q: If the battery no longer charges, can the Yard Master Wireless/Yard Master Tab-Tension Wireless still operate with the charger being plugged in?
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General Outdoor Screens FAQ’s
- Articles coming soon
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Designer Cut Series FAQs
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ezCinema Series FAQ’s
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PicoScreen™ Series FAQ’s
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QuickStand 5-Second Series FAQ’s
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Tripod/B/Pro Series
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Tripod Tab-Tension/CineGrey 5D® Series FAQ's
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ezCinema Tab-Tension CineGrey 4D Series FAQs
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General Whiteboard Screen FAQ’s
- Q : Hot spot diffusion worked great and we could see a significant difference over a traditional dry erase board.
- Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
- Q : How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screen?
- Q : How do you overcome the disadvantages of a whiteboard projection screen?
- Q : One thing I did notice is that when using dry erase markers, there is a difference on the grey surface opposed to the white.
- Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen product?
- Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
- Q: Will any whiteboard cleaning product or whiteboard markers work on my Elite whiteboard screen?
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Insta-DE/Insta-DE 2a/Insta-DE 2aF/Insta-DE 2/Insta-DEM Series
- Q: Can the Insta-DE2a be installed on any type of wall/surface?
- Q: Can the Insta-DE2 be installed on any type of wall/surface?
- Q : How does the Insta-DE material attach/stick to the surface I plan to install it on?
- Q : How do I apply the Insta-DE2 onto a MDF (Medium Density Fiberboard)?
- Q : I am interested in the Insta-DE 2 series but I am concerned about possible overshoot from the projector or someone writing near the edges and accidently marking the wall. Does the Insta-DE2 have a border to prevent instances like that from occurring
- Q: What is the Insta-DEM material made of?
- Q: Can the Insta-DE, Insta-DE 2, Insta-DE 2a, Insta-DE 2af Screen be cut to a custom size to fit a particular set of dimensions? If it is possible, do you recommend a particular tool to get the cut right?
- Q: Does Elite Screens recommend an enhanced specific adhesive and primer for installation of large size Insta-DE and Insta-DE2 Series Screens?
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Ambient Light Rejecting WhiteBoardScreen FAQ’s
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Insta-RP 2 Series FAQ’s
- Q: What is the minimum lens throw ratio of the Insta-RP/Insta-RP2? Can I use an ultra/short-throw projector?
- Q: Can I use the Insta-RP / Insta-RP2 as both a front and rear projection surface?
- Q: Can the Insta-RP film material be installed on a curved glass/plexiglass and still retain its performance qualities?