A: Yes, you can buy a screen material sample by clicking here.
A : There are a few good options for you to use in your conference room and yes, there is a general guideline to follow that makes selecting the screen a fairly easy task. Remember the acronym. PEG or (Purpose – Environment - Gear). Let’s use PEG to answer your question.
  • Purpose – This will be a business environment with a focus on color reproduction. Elite has a selection of matte white or ambient light rejecting materials that are ISF certified. However, even our non ISF materials can help you achieve that superb picture quality as long as the projector is properly calibrated. Depending on preference, either a fixed-frame or retractable screen would be appropriate.
  • Environment – If the environment has full control over ambient lighting, a matte white material will work well. Most business environments have overhead lighting (ceiling light) or simply put, making the whole place dark for any reason is just inconvenient.  For this matter, an ambient light rejecting screen material is appropriate. Ask about Elite’s variety of ALR (ambient light rejecting)  or CRL® (ceiling light rejecting®) material options.
  • Gear – Since projection is a 2-piece video display, it is essential that the projector and screen’s performance specs complement one another.  The projector and screen should have the same aspect ratio (screen or image shape). If the projector is a standard “long” throw, short throw “ST”, or ultra-short throw “UST”, there is a specific screen material that is best suited for your specific projector.
In the question above, it must reject overhead (ceiling light) while maintaining excellent picture/color performance I a bright room. We have a few screens that can handle this but since you are considering a UST projector, I recommend the Aeon CLR® since it is designed specifically for use with ultra-short throw projectors. If you have a preference for a motorized variety, we are intending to launch a motorized “roll-up” version next year (2019).  We also have motorized ALR/CLR® variants for our standard long-throw projectors available now.
A: The majority of our screen materials can be used with 4K projectors at the recommended viewing distance of about 3x the screen’s measured height for 1080P resolution. Under these viewing conditions, most of our screen materials will accommodate 4K content satisfactorily. This includes our slightly textured materials. For some video purist who prefer to watch content more up close and personal, we provide smoother surfaced screens that are a bit higher performance. A true 4K projection surface has little to no surface texture but it may not always have a wide viewing angle so that is worth consideration. True 4K surfaces are typically recommended for dark room environments and to resolve higher resolutions.
A: Although there are many manufacturers that cover a variety of retail and integrator sales channels, product quality, features and pricing are still the driving critera for increased projection screen sales. The general pricing matrix that most follow is that  a good projection screen equates to roughly 1/3 to ½ of the cost of a projector.  Comparative features include the screen’s ability to provide clear color reproduction, contrast and a level of brightness that is suitable to the environment in which it will be used. Equally important is the product’s overall flawless quality and reliablility as well as included features such as IR/RF and Ethernet controls  along with other accessories.
A: The best way to do it is to make sure the screen's diagonal size matches the distance to you first row of seating.  There is not set standard size for a room, just consider the seating location of you and your guests.  Your material should allow everyone to comfortably sit and watch without craning their necks back or shifting their eyes from side to side. Generally, 84" - 106" diagonal sizes are appropriate for your typical residential setup.
A: It depends entirely what your intentions are but here are the general format uses to help you out.  
  • 1:1 format: If you use traditional Slideshow/OHP (Overhead Projector), Document Camera, and commercial projector presentations. These are most commonly used in schools, government facilities, and houses of worship.
  • 4:3 NTSC format: PC software, Commercial Presentations (if your projector is SVGA or XGA native resolution), Classroom Training, and Gaming.
  • 16:9 HDTV format: Home Theater Movies and Gaming
  • 16:10 format: PC software, video games, video editing, presentations from notebooks with WXGA or WUGA native output.
  • 2.35:1 Cinemascope format: Strictly Home Theater movies.
A: Although the sky's the limit when it comes to getting a home theater projector, there are 3 basic qualities that define the typical mainstream consumer product.  
  1. Price point is at or below $4,000 USD
  2. Your Projector's Contrast Ratio is higher than 2500:1
  3. Your Projector has a 16:9 (HDTV) Native Aspect Ratio
  Matte White is the most widely used material because of its superior versatility and it is recommended over high gain or contrast gray surfaces.  It has a wide diffusion uniformity for maximum visibility and will get satisfactory results with virtually any front projection array.  It is recommended over high gain material because high gain concentrates the diffusion into a narrow viewing cone with sharp color enhancement which is great for a dedicated home theater environment but not preferred for a multi-purpose room due to its limited visibility angle.  Contrast gray material enhances black level contrast for older DLP and entry level LCD projectors but also does this at the expense of diminished light return which means it should be used only with high output projectors.   Front projection should generally be used in a setting with controlled lighting or no ambient light at all.
  • MaxWhite®: Standard matte white textured material
  • MaxWhite® FG: Matte white textured material with Fiber Glass backing for enhanced rigidity
  • CineWhite®: PVC tension reinforced variant of matte white
  • AcousticPro1080: Acoustically sound transparent matte white weaved material
  Elite Screens suggests the following Projection Screen types
  1. Wall / Ceiling / In-Ceiling - (Manual and Electric) *See Manual, Manual SRM, Spectrum, VMAX2, Home2, CineTension2, Evanesce, and Evanesce Tension
  2. Wall only (For dedicated home theater) - Fixed Frame * See Sable Frame, ezFrame
  3. Outdoor, Portable Business, or Recreational Presentations (Floor Pull Up or Folding Frame Screens) * See QuickStand, QuickStand Drape, ezCinema, ezCinema Plus, Tripod, Tripod Pro
  4. Indoor, Electric Floor Rising * See Kestrel, Kestrel Tension
A: Ultra/Short-throw projectors require a flat projection surface since the projector’s light is closer to the material.  Non-tensioned screen materials may exhibit minor wave or curls which may be more pronounced if using an ultra/short-throw projector.   We recommend using a Fixed Frame Screen or a Tab-Tension screen with PVC such as our CineWhite® flexible material which will provide adequate tension throughout the entire projection surface. Please click here to learn more about the CineWhite® screen material. Our Aeon CLR®, EDGE FREE® Fixed Frame is recommended for table-top ultra-short throw projectors in an ambient light room environment. Please click here to learn more about the Aeon CLR®.
A: Elite's non-tensioned screens are great with standard throw projectors, but just like any non-tensioned projector screen, we don’t recommend using it with an ultra/short throw projector.  Non-tensioned screens are not completely flat and while it may have little, if any, perceivable effect with a standard projector’s image, it can distort ultra/short throw imagery. We recommend purchasing Elite's tab-tensioned screens utilizing the CineWhite® or CineWhite® UHD materials or any of Elite's fixed frame screens if an ultra/short throw projector is required.
A: For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.
A: Many people are using SVGA Projectors for videos and gaming with good results.  Here are some ideas for selecting your Projection Screen.  
  • Step 1: Choose a screen that is somewhere between the $100 to $400 price point (excluding size factors). As a rule of thumb, try to keep the cost of your screen to about 30% of your projector's cost for the sake of proportional spending.
  • Step 2: Choose a 4:3 or 16:9 format screen, depending on how much time you will be involved with TV, gaming or movies that have various formats from 4:3, 16:9, and 2.35:1.
  • Step 3: MaxWhite® or CineWhite® is the best choice for you.  But you may also consider high contrast gray material to improve your black levels if you are watching presentation with an SVGA projector with a low contrast ratio at about 2000:1 with a high output that exceeds 1500 lumens.  Contrast gray is primarily used to improve black levels but the diminished light return should always be considered.
​A : The percent of gain difference between 1.0 and 1.1 is 10%. A gain of 10% brightness is gained from the projector's lumens output.   Example : If a projector has 1000 lumens you'd gain 10% if the material gain is 1.1. 1000 x 1.1 = 1100
A : Yes, if you are going for optimal performance and “no” if your projector has lens memory and you cannot reconcile with the cost of the anamorphic lens. Here is the difference for each.
  • Projecting onto a 2.35:1 screen (lens zooming): On a native 16:9 4K projector, lens memory is a pre-set feature that allows you to letterbox zoom and fit the 2.35:1 screen’s footprint. To many, this looks good enough. The bad news is that you are losing 25% (over 2,000,000) pixels. They are not gone; they just appear black to give the illusion of no longer being there. Because 25% of your pixels are out of the game and your projector is trying to stretch what is left to fill your screen, you lose 1/3 of your resolution and 25-30% of your brightness depending on the settings you choose.  It is also worth mentioning that when your projector blacks out 25% of your pixels, it absorbs the light energy which manifests itself as excess heat inside of your projector.  Over time, this excess heat will shorten your projector’s operational lifespan. Some projectors have lens memory so you can switch them at the click of a button but should the projector not have this capability, you’d have to perform this manually through your remote.
  • Projecting onto a 2.35:1 screen (Anamorphic lens):  In order to take full advantage of all of the pixels from your projector (maximize brightness and resolution) you will need an anamorphic lens and avoid the extra light from over spilling beyond the limits of your 2.35 screen. In other words, your projector needs an anamorphic lens to maximize your video performance.  A memory lens horizontally stretches your image while electronically upscaling your 16:9 projector’s vertical resolution. This means you get the 2.35:1 performance without losing brightness or resolution.  Because you are not running black content in letterbox mode for hours on end, this puts less wear and tear on your projector.
  • Other options, projecting 16:9 content onto a 2.35:1 Screen: You can still project a 16:9 image onto a 2.35 screen but the image will be smaller and you will have empty space on the sides.  No anamorphic lens is needed in this case but you would have to manually adjust for both aspect ratios when viewing 16:9 and 2.35:1 content.
A: As a rule, it is recommended to ensure that the center of the screen is in alignment with the eye level of those seated in the first row of a graduated Home Theater seating layout.  This will provide the best levels of ergonomic stability, and will not negatively affect the vantage point of the following rows as their increased distance from the screen will provide a comfortable viewing position as well.
A: The 2.35:1 is primarily for a dedicated home cinema room. With this said, we have left this aspect ratio to our sister company EPV Screens which specializes in dedicated home theater projection screens.   Please visit, www.epvscreens.com for more information on the sizes they carry.
A: The material is well-made and designed to last so either storage method will work just fine. That said, make sure that the material is dry before packing it away so that the material won’t be imprinted and waterborne sediment won’t build up and soil the screen. Storing the material at an optimal room temperature will ensure that the screen will be suitably pliable enough to stretch onto the framework without much effort. Storing the screen in a cool place won’t hurt the material but it does make the material a little tougher to stretch over the frame when assembling.
A: Passive 3D occurs in real time with both eyes seeing an actual picture as opposed to the alternating right-Left eye flickering of active 3D technology. The advantage in this is that the image is brighter because it is simultaneously shown to both eyes. With Active 3D the glasses obstruct the vision of one eye while allowing the other to see the picture alternating at about 60 exposures per eye per second. Essentially the viewer is blindfolded half the time without really being aware of it. The “flickering” of Active 3D technology is that  cross-talk and shadowing artifacts occur more easily. It also has a higher tendency to create eye-discomfort in viewers. Passive 3D allows viewers to see the image more comfortably  with greater brightness and clarity. Passive 3D glasses are also inexpensive so that they may be easily obtained in quantity and do not suffer from mechanical malfunction like the electrically powered active 3D glasses For more information  about Active 3D and Passive 3D, please check the comparison chart here.
A: Elite Screens offers many options for ultra-short throw projectors. It is important that you select a projection screen surface that is pliable and can be stretched/tensioned to achieve a flat projection ripple-free image. We recommend a fixed frame or tab-tensioned screen with any of our CineWhite® (controlled room light required for best results) variant of materials and StarBright CLR® for ceiling ambient light rejecting technology. Please refer to our Screen and Projector Compatibility database for a complete list of the type of screens available. Select the ultra-short throw in the Projector Type drop down box for a complete list of options.
A: Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example. VMAX 128 U W X 2 -E20
  • 128: 128" Diag.
  • U: Black Case (X: White Case)
  • W: MaxWhite® Screen Material
  • X: 16:10 format (V: 4:3 / H 16:9 / S: 1:1 )
  • 2: Version 2
  • -E20: Extra Black Drop 20"
A: Vinyl Chloride is used to make projection screen materials and the label on the product must be disclosed to comply with Proposition 65 by the state of California. The material has passed GREENGUARD® Gold Certification based on the limited amount of  Volatile Organic Compounds released by the product. The amount of VOC’s are not concerning. For more information about the GREENGUARD® GOLD Certification data, please visit this link here and choose the product you own.
A: Operating Temperature: +32°F to +113°F ( 0°C to +45°C) Storage Temperature: -14°F to +158°F ( -10°C to +70°C).
A:  All Elite Screens projection materials with the exception of the StarBright™ 7 and the StarBright™ 4 can be cleaned with mild soap and water using a soft terry cloth. For stain removals, stronger cleaning agent may be used. Please use with caution as strong cleaning agents may remove the coating screen material and cause permanent damage. StarBright™ 7 material is to be cleand with a very soft cloth and mild soap and water.  Do not rub the viewing surface or permanent damage will occur. StarbBright™ 4 (WhiteBoardScreen™) is cleaned with the included spray bottle and the high density eraser.  For deep cleaning, we recommend using a low alcohol product and wiping it off with the high density eraser.
A: Our QC standard for matte white non-tensioned screens are as follows:
  • Turn the lights off and project an image
  •  Stand at the diagonal size viewing distance. For example, 120” diagonal screen = 10 ft.
  •  At this distance you should not see any waves or lines. Having the lights does not determine our QC standard. Lights that are on cause reflections/shadows which can easily be seen on the screen’s surface.
  • Non-tensioned screens can never be as flat as tab-tensioned screens. But with the lights off they can be sufficiently flat to produce a great image.
Below are some examples of how a non-tensioned matte white screen with the lights on reveals waves vs. lights off an no distracting waves on the image. Lights on- Minor visible waves Lights Off- No Visible waves
A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.
A: Curling is commonly caused when a non-tensioned screen is in a room temperature below 65°F, but will maintain a relative state of flatness between 65-85°F (18.33°C-29.44°C). Curling does not distort the image, but for those interested in reducing side curls, Elite offers “FG” or a fiberglass-backed material that greatly reduces curling.
A: The material is well-made and designed to last so either storage method will work just fine. That said, make sure that the material is dry before packing it away so that the material won’t be imprinted and waterborne sediment won’t build up and soil the screen. Storing the material at an optimal room temperature will ensure that the screen will be suitably pliable enough to stretch onto the framework without much effort. Storing the screen in a cool place won’t hurt the material but it does make the material a little tougher to stretch over the frame when assembling.
A: Due to the quality of our product and our dedication to customer service, Elite Screens offers a comprehensive warranty that exceeds the 1-year industry standard on all of its screen products. Elite Screens, Inc. (“Elite Screens”) warrants its products to the first retail purchaser, if purchased new and operated in the United States or Canada, to be free from defects in workmanship and materials (except as provided below) for a period of (2) years from the date of original purchase, and (3) years for products purchased directly by educational, non-profit, religious or government organizations. Refurbished products purchased directly from Elite Screens are warranted for a period of (90) days from the date of original purchase. For warranty service, you must provide proof of purchase and the serial number of your product.
A: The screen’s Top Black Drop is already set to its complete drop distance. There is NO extra black top drop in the roller. Attempting to increase or decrease the drop (limit adjustment) will damage the motor and VOID your warranty with Elite Screens. Making an adjustment to the motor’s drop limit causes for the internal gears to potentiality strip once the screen is activated to descend or retract.
A: Your serial number can be found on both ends of the packaging box stickers, as well as on the screen itself. Reference the list below on where to locate your serial number depending on the type of screen: On Screen Itself: Manual Screens --> end cap and weight bar Motorized/Electric Screens --> end cap and weight bar Tripod Screens --> rear side of casing (left hand side) Fixed frame Screens --> rear side of frame (bottom frame) Yard Master Screens (Folding Frame) --> rear side of frame Floor Pull up Screens --> end cap Yard Master Sport --> weight bar Pop-Up Cinema --> User guide bag and/or stitched inside carrying bag On Outside box
A: Please fill out our RMA/Service located at the link below should you require warranty support. Warranty Support Request Form