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Q: My manual screen is stuck and unable to retract back into its case. What can I do to retract again?
A:
If you are not able to pull the screen down two inches when attempting to retract it, give the screen a quick yank downwards with a little bit of force. Please be sure to not stand directly under the housing of the unit when yanking down on the screen.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: Can the manual series screen lock at any position?
A:
Yes, the manual series screen can be locked at any position.

Q: Can the manual screen be converted into an electric screen?
A:
No, the manual screen cannot be converted into an electric screen.

Q: Is there a tripod stand for the manual screen?
A:
No, the manual pull-down screen screen does not have the option to be put on a tripod stand.

Q: What is SRM?
A:
SRM is a special Screen Retract Mechanism which allows the manual screen to be retracted slowly back into the screen's housing without the need to hold on to the handle.

Q: Does the Manual SRM Pro need to be completely pulled all the way down or can it be partially pulled down.
A:
The Manual SRM can be pulled down partially and does not need to be completely deployed.

Q: My screen will not retract, what should I do?
A:
First, check to see if your screen can be pulled further down an additional 1-2 inches. If so, pull the screen down towards your stomach at a 45 degree angle and release to retract. If this procedure does not work, please contact our Technical Support dept. at techsupport@elitescreens.com

Q: Can I flush mount my Manual screen directly to the ceiling?
A:
No, but Elite provides D RINGS attached to each end cap for a suspended ceiling installation.

Q: Repositioning the height settings has always been a problem to me. What is the best way to do it?
A:
Give a light jerk in a downward motion to disengage the locking cam. This will allow the spring to draw the screen material up. Guide the screen as it retracts until it has reached its preferred height setting, then pull it down slightly and ease the material until it has locked into place.

Q: Is it difficult to remove this screen from its installation and set it up somewhere else when remodeling my home/business?
A:
Elite’s Manual series of projection screens are completely self contained and can be easily removed from their present fixtures.  All that is required is to lift the screen casing upward until its mounting attachment disengages from the wall screws (wall installation) or the D-rings disengage from the ceiling hooks (ceiling installation). The screen can then be carried to another mounting location without any need for disassembly.

Q: What is the advantage of the “SRM” (Slow Retract Mechanism) over the regular kind?
A:
The SRM mechanism allows the screen material to retract back into its metal casing unassisted without getting damaged by a rapid ascent which would happen in a regular manual projection screen. For this reason, the SRM prolongs the operational lifespan of the screen. It also acts as a safety feature since the rapid ascent of the spring (non-SRM)mechanisms of older manual screens can occur with enough force to unseat the screen from its installation causing it to fall.

Q: What are the model numbers for the Manual SRM Pro Series?
A:
Here is a complete lising of all the model numbers in the Manual SRM Pro Series:
M84VSR-Pro, M100VSR-Pro, M120VSR-Pro, M84HSR-Pro, M100HSR-Pro, M120HSR-Pro

Q: How do you decode model #'s?
A:
Each model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

M 120 H SR -PRO

  • 120: 120” Diagonal
  • H: 16:9 Format (V: 4:3)
  • SR: Slow Retract Mechanism
  • PRO: Professional Premium Grade and Elegant Aluminum Pearlescent Square Housing with MaxWhite® FG Material

Q: My manual screen is stuck and unable to retract back into its case. What can I do to retract again?
A:
If you are not able to pull the screen down two inches when attempting to retract it, give the screen a quick yank downwards with a little bit of force. Please be sure to not stand directly under the housing of the unit when yanking down on the screen.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: Can the Manual B Series screen lock at any position?
A:
No, the Manual B series screen can be locked in 5 cm intervals.

Q: Can the Manual B Series be converted into an electric screen?
A:
No, the Manual B Series cannot be converted into an electric screen.

Q: Is there a tripod stand for the manual screen?
A:
No, the Manual B Series does not have the option to be placed on a tripod stand.

Q: Can I flush mount my Manual B Series screen directly to the ceiling?
A:
No, but Elite provides D RINGS attached to each end cap for a suspended ceiling installation.

Q: What are the model numbers for the Manual B Series?
A:
Here is the full list of model numbers for the Manual B Series: M100S, M100V, M100H, M100X, M120H, M120X, M120V

Q: What is the difference between the Manual B series and the other Manual series?
A:
For a complete comparison of the Manual B series and our other Manual series, please click here to view a comparison table.

Q: What is the main difference between the Manual B and Manual Series?
A:
The main difference between the Manual B is the a thinner matte white surface, no top/bottom black masking borders and a 5cm stop and lock position.  In contrast, the Manual Series has left/right/top/bottom black masking borders, a thicker matte white surface, and a 2cm stop and lock position.

Q: My manual screen is stuck and unable to retract back into its case. What can I do to retract again?
A:
If you are not able to pull the screen down two inches when attempting to retract it, give the screen a quick yank downwards with a little bit of force. Please be sure to not stand directly under the housing of the unit when yanking down on the screen.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: Can the Manual SRM series screen lock at any position?
A:
No, the Manual SRM series screen can be locked in 2 cm intervals. 

Q: Can the manual screen be converted into an electric screen?
A:
No, the manual screen cannot be converted into an electric screen.

Q: Is there a tripod stand for the manual screen?
A:
No, the manual pull-down screen screen does not have the option to be put on a tripod stand.

Q: What is SRM?
A:
  SRM is a special Screen Retract Mechanism which allows the manual screen to be retracted slowly back into the screen's housing without the need to hold on to the handle.

Q: My screen will not retract, what should I do?
A:
First, check to see if your screen can be pulled further down an additional 1-2 inches. If so, pull the screen down towards your stomach at a 45 degree angle and release to retract. If this procedure does not work, please contact our Technical Support dept. at techsupport@elitescreens.com

Q: Can I flush mount my Manual screen directly to the ceiling?
A:
No, but Elite provides D RINGS attached to each end cap for a suspended ceiling installation.

Q: Repositioning the height settings has always been a problem to me. What is the best way to do it?
A:
Give a light jerk in a downward motion to disengage the locking cam. This will allow the spring to draw the screen material up. Guide the screen as it retracts until it has reached its preferred height setting, then pull it down slightly and ease the material until it has locked into place.

Q: Is it difficult to remove this screen from its installation and set it up somewhere else when remodeling my home/business?
A:
Elite’s Manual series of projection screens are completely self contained and can be easily removed from their present fixtures.  All that is required is to lift the screen casing upward until its mounting attachment disengages from the wall screws (wall installation) or the D-rings disengage from the ceiling hooks (ceiling installation). The screen can then be carried to another mounting location without any need for disassembly.

Q: What are the model numbers for the Manual SRM Series?
A:
Here is a complete listing of all of the model numbers in the Manual SRM series:
M85XWS1-SRM, M99NWS1-SRM, M113NWS1-SRM, M84NWV-SRM, M100NWV1-SRM, M120XWV2-SRM, M100XWH2-SRM, M120XWH2-SRM, M94NWX-SRM, M113NWX-SRM

Q: What is the advantage of the “SRM” (Slow Retract Mechanism) over the regular kind?
A:
The SRM mechanism allows the screen material to retract back into its metal casing unassisted without getting damaged by a rapid ascent which would happen in a regular manual projection screen. For this reason, the SRM prolongs the operational lifespan of the screen. It also acts as a safety feature since the rapid ascent of the spring (non-SRM)mechanisms of older manual screens can occur with enough force to unseat the screen from its installation causing it to fall.

Q: How do you decode model #'s?
A:
Each model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

M 120 X W V 2 -SRM

  • M: Manual Series
  • 120” 120” Diagonal
  • X: White Case (N: White Case)
  • W: MaxWhite® Material
  • V: 4:3 Format (S: 1:1)
  • -SRM: Slow Retract Mechanism

Q: My manual screen is stuck and unable to retract back into its case. What can I do to retract again?
A:
If you are not able to pull the screen down two inches when attempting to retract it, give the screen a quick yank downwards with a little bit of force. Please be sure to not stand directly under the housing of the unit when yanking down on the screen.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: At what intervals does the auto-lock (stop) at?
A:
The manual series auto-locks at 2 cm intervals.

Q: Can the manual screen be converted into an electric screen?
A:
No, the manual screen cannot be converted into an electric screen.

Q: Is there a tripod stand for the manual screen?
A:
No, the manual pull-down screen screen does not have the option to be put on a tripod stand.

Q: My screen will not retract, what should I do?
A:
First, check to see if your screen can be pulled further down an additional 1-2 inches. If so, pull the screen down towards your stomach at a 45 degree angle and release to retract. If this procedure does not work, the screen will need to be re-tensioned. Your manual screen can easily be re-tensioned, please see the instructions HERE

Q: Repositioning the height settings has always been a problem to me. What is the best way to do it?
A:
Give a light jerk in a downward motion to disengage the locking cam. This will allow the spring to draw the screen material up. Guide the screen as it retracts until it has reached its preferred height setting, then pull it down slightly and ease the material until it has locked into place.

Q: Is it difficult to remove this screen from its installation and set it up somewhere else when remodeling my home/business?
A:
Elite’s Manual series of projection screens are completely self contained and can be easily removed from their present fixtures. All that is required is to lift the screen casing upward until its mounting attachment disengages from the wall screws (wall installation) or the D-rings disengage from the ceiling hooks (ceiling installation). The screen can then be carried to another mounting location without any need for disassembly.

Q: What are the model numbers for the Manual Series?
A:
Here is a complete listing of all the model numbers in the manual series:
M71UWS1, M71XWS1, M85UWS1, M85XWS1, M99NWS1, M99UWS1, M113NWS1, M113UWS1, M119UWS1, M119XWS1, M136UWS1, M136XWS1, M170XWS1, M80NWV, M84NWV, M100NWV1, M100UWV1, M120UWV2, M120XWV2, M135UWV2, M135XWV2, M150UWV2, M150XWV2, M80UWH, M84UWH, M84UWH-E30, M84XWH-E30, M92UWH, M100UWH, M100XWH, M100XWH-E24, M106UWH, M106UWH-E24, M120UWH2, M120XWH2, M120XWH2-E24, M135UWH2, M135XWH2, M150UWH2, M150XWH2, M86UWX, M94UWX, M109UWX, M128UWX, M139UWX, M95UWC-E18, M114UWC-E18, M128UWC-E20, M142UWC-E19

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

M 120 X W H 2 -E24

  • M: Manual Series
  • 120: 120” Diagonal
  • X: White Case (U: Black Case)
  • W: MaxWhite® Material
  • H: 16:9 Format (S: 1:1 / V: 4:3 / X: 16:10)
  • -E24: Extra Black Drop 24”
  • 2: Version 2 (1: Version 1)

Q: What is the main difference between the Manual B and Manual Series?
A:
The main difference between the Manual B is the a thinner matte white surface, no top/bottom black masking borders and a 5cm stop and lock position. In contrast, the Manual Series has left/right/top/bottom black masking borders, a thicker matte white surface, and a 2cm stop and lock position.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Does the VMAX Tab-Tension Dualal have a 5-12 volt trigger input?
A:
No, the VMAX Tab-Tension Dual does not have a 5-12 volt trigger input.

Q: How can i clean the CineWhite® (matte white) material on the VMAX Tab-Tension Dual screen?
A:
The screen material can be cleaned with mild soap and water

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can i find the IR codes for my VMAX Tab-Tension Dual Seriesl IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
2.35:1: 1111 0000 0010
16:9: 1111 0000 0100

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

VMAXT 117 C 94 H -E16

  • VMAXT: VMAX Tab-Tension Dual Series
  • 117: 117" Diagonal
  • 94: 94" Diagonal
  • C: Cinema 2.35:1 / H: HDTV 16:9
  • E16: Extra Top Black Drop 16"

Q: What is the power cable length of the VMAX Tab-Tension Dual Series Electric Screen?
A:
The power cable length for all VMAX Tab-Tension Dual Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: I am looking at purchasing an Elite Motorized Screen,VMAX120UWH2. I know all Elite motorized come with standard 12V trigger built-in, but my projector does not have a trigger out on it. Can I use Universal Wireless 5-12V Projector Trigger (ZU12V)?   
A:
Yes. This device goes between the projector and plug.  It is designed for projector w/o low voltage trigger port to work with Elite Screen motorized screen.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory. 

Q: What preventative maintenance does EliteProAV™ recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Does the VMAX 2 have a 5-12 volt trigger input?
A:
Yes, the VMAX 2 has a RJ-45 5-12 volt trigger input.

Q: How do I know if my projector is compatible with the 5-12 volt trigger?
A:
Check your projector's manual to see if your projector has a 5-12 volt trigger output. If it does then your projector has the ability to synchronize with your VMAX 2.

Q: Does the VMAX 2 include a 5-12 volt trigger cable?
A:
Yes, the VMAX 2 includes an RJ-45 5-12 volt trigger.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can i find the IR codes for my VMAX2 IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: What are the model numbers for the VMAX2 Series?
A:
Here is the full list of model numbers for the VMAX2 Series: VMAX99UWS2, VMAX99XWS2, VMAX113UWS2, VMAX113XWS2, VMAX119UWS2, VMAX119XWS2, VMAX136UWS2, VMAX136XWS2, VMAX153UWS2, VMAX153XWS2, VMAX170UWS2, VMAX170XWS2, VMAX84UWV2, VMAX84XWV2, VMAX84XWV2-E30, VMAX92UWV2, VMAX92XWV2, VMAX100UWV2, VMAX100XWV2, VMAX100XWV2-E24, VMAX120UWV2, VMAX120XWV2, VMAX120XWV2-E24, VMAX135UWV2, VMAX135XWV2, VMAX135XWV2-E24, VMAX150UWV2, VMAX150XWV2, VMAX150XWV2-E24, VMAX165XWV2, VMAX200XWV2, VMAX84UWH2, VMAX84XWH2, VMAX84UWH2-E30, VMAX92UWH2, VMAX92UWH2-E30, VMAX92XWH2, VMAX100UWH2, VMAX100XWH2, VMAX106UWH2, VMAX106UWH2-E24, VMAX106XWH2-E24, VMAX110UWH2, VMAX110UWH2-E24, VMAX120UWH2, VMAX120UWH2-E24, VMAX120XWH2-E24, VMAX120XWH2, VMAX135UWH2, VMAX135UWH2-E24, VMAX135XWH2-E24, VMAX135XWH2, VMAX150UWH2, VMAX150XWH2, VMAX150UWH2-E24, VMAX166XWH2, VMAX200UWH2, VMAX235UWH2, VMAX106UWX2, VMAX106UWX2-E24, VMAX128UWX2, VMAX128UWX2-E20, VMAX142UWX2-E24

Q: How do you decode model #'s?
A:
Each model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

VMAX 128 U W X 2 -E20

  • 128: 128" Diag.
  • U: Black Case (X: White Case)
  • W: MaxWhite® Screen Material
  • X: 16:10 format (V: 4:3 / H 16:9 / S: 1:1 )
  • 2: Version 2
  • -E20: Extra Black Drop 20"

Q: Which side is the power cord on when I face the screen?
A:
The power cord on the VMAX2 series is located on the left side of the unit. This applies to all screens in the VMAX series, as well as all of the wall-mounted electric screens that we produce.

Q: What is the power cable length of the VMAX2 Series Electric Screen?
A:
 The power cable length for VMAX2 Series models below 150" is approximately 70.8" (1.8M), for models 150" and above is 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: If I install a Spectrum Motorized Screen into the ceiling, what are my possible methods of controlling it?
A:
Since the Spectrum’s Infrared (IR) Sensor is hidden within the ceiling, there are a few options in which to control a ceiling installed Spectrum Screen:

  1. IR Eye Extender (ZSP-EYE&12V):  With the need of line of sight, the IR signal will not be sensed by the IR receiver built within the housing of the Spectrum.  By using an IR eye extender that attaches via the Spectrums all purpose RJ45 port, the extended sensor provides a solution to this problem.
  2. Radio Frequency (RF) Remote (ZSP-RF-B, ZSP-RF-W): The Spectrum, unfortunately, does not come with an RF remote.  It does, however, have an RF receiver built into the housing.  Without the need of direct line of sight, an RF remote would be a good control option.
  3. In-Wall Switch (ZIW-B, ZIW-W, ZIW-W1):  The spectrum comes with an all purpose RJ45 port.  By routing a cable within the wall, the In-Wall Switch provides a close proximity control option.  In addition, you can create your own in-wall switch by purchasing only our ZIW-Module.
  4. Wireless 12V Trigger (ZSP-TR01):  Use your projector as a screen control option by hooking up this simple device to your projector’s output trigger port.  If your screen doesn’t have an output trigger port, the Universal Wireless 12V Projector Trigger (ZU12V) works just as well for all projectors.

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A: Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How can i clean the MaxWhite® (matte white) material on the Spectrum screen?
A:
The screen material can be cleaned with mild soap and water.

Q: What is the viewing angle on the MaxWhite® material?
A:
The viewing angle of the MaxWhite® material is 180°.

Q: Does the Spectrum have a 5-12 volt trigger input?
A:
  Yes, the Spectrum has a RJ-45 5-12 volt trigger input.

Q: How do I know if my projector is compatible with the 5-12 volt trigger?
A:
  Check your projector's manual to see if your projector has a 5-12 volt trigger output.  If it does then your projector has the ability to synchronize with your Spectrum.

Q: Does the Spectrum include a 5-12 volt trigger cable?
A:
Yes, the Spectrum includes an RJ-45 5-12 volt trigger cable.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can i find the IR codes for my Spectrum IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.http://myremotesetup.com/easyzapper/New/Main.asp

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the model numbers for the Spectrum Series?
A:
Here is a complete listing of all of the model numbers in the Spectrum series:
Electric84V, Electric100V, Electric120V, Electric84H, Electric100H, Electric110H, Electric125H, Electric150H, Electric180H, Electric85X, Electric90X, Electric106X, Electric128X, Electric142X, Electric100H-A1080P2, Electric125H-A1080P2

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

ELECTRIC 128 X

  • Electric: Spectrum Series
  • 128: 128” Diag.
  • X: 16:10 Format

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please Click here for the motor information of your Elite electric screen.

Q: What is the power cable length of the Spectrum Series Electric Screen?
A:
 The power cable length for all Spectrum Series models is approximately 70.8" (1.8M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A:
Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How do I know if my projector is compatible with the 5?12 volt trigger?
A:
Check your projector's manual to see if your projector has a 5?12 volt trigger output. If it does, then your projector has the ability to synchronize with your VMAX Plus4.

Q: Does the VMAX Plus4 include a 5?12 volt trigger cable?
A:
Yes, the VMAX Plus4 includes an RJ?45 5?12 volt trigger.

Q: How can I clean the MaxWhite® (matte white) material on the VMAX PLUS 4 screen?
A:
The screen material can be cleaned with mild soap and water.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understands the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can I find the IR codes for my VMAX Plus4 IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.
http://myremotesetup.com/easyzapper/New/Main.asp

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: What are the model numbers for the VMAX Plus Series?
A:
Here is the full list of model numbers for the VMAX Plus Series: VMAX180UWV PLUS4, VMAX180XWV PLUS4, VMAX200XWV PLUS3, VMAX200UWV PLUS4, VMAX200XWV PLUS4, VMAX235XWV PLUS4, VMAX265XWV PLUS4,  VMAX300XWV PLUS3, VMAX180XWH PLUS4, VMAX180UWH PLUS4, VMAX200XWH PLUS4, VMAX235XWH PLUS4, VMAX265XWH PLUS4,  VMAX300XWH PLUS3, VMAX200XWS PLUS3, VMAX200XWS PLUS4, VMAX235XWS PLUS4

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

VMAX 200 X W H PLUS4

  • 200: 200”Diag.
  • X: White Case (U: Black Case)
  • W: MaxWhite® Screen Material
  • H: 16:9 Format (S: 1:1 / V: 4:3)
  • 4: Version 4 (3: Version 3)

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q:I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A:
Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory. 

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: What is MaxWhite® FG material used on the Home2?
A:
The MaxWhite® FG material is a matte white screen material with a final layer of Fiber Glass to reduce the curls standard non-tensioned screen materials develop over their lifespan.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can i find the IR codes for my Home2 IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.
http://myremotesetup.com/easyzapper/New/Main.asp

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the Model Numbers for the Home2 Series?
A:
Here is a full list of the model numbers for the Home2 Series: Home75IWH2, Home75IWH2-E30, Home90IWH2, Home90IWH2-E30, Home100IWH2, Home100IWH2-E24, Home120IWH2, Home120IWH2-E24, Home135IWH2, Home135IWH2-E24, Home150IWH2, Home150IWH2-E12, Home100IWS2, Home120IWS2, Home135IWS2, Home150IWS2, Home200IWS2, Home75IWV2, Home90IWV2, Home100IWV2, Home120IWV2, Home135IWV2

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

HOME 120I W H 2 -E24

  • HOME: HOME Series
  • 120: 120” Diag.
  • W: MaxWhite® FG Material
  • H: 16:9 Format (S: 1:1 / V: 4:3)
  • -E24: Extra Black Drop 24”
  • 2: Version 2

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen.

Q: What is the power cable length of the Home2 Series Electric Screen?
A:
 The power cable length for all Home2 Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: What is the difference between the Evanesce (tension) B and Evanesce(tension) Series?
A:
The Evanesce B and Evanesce Tension B Series' differ from the regular series in that the B Series were mainly designed for home theater applications. With that in mind, we focused on the most popular aspect ratios and diagonal sizes used in a home theater setting. We also reduced the size of the housing and motor. By focusing on fewer models and by reducing the amount of materials used for the housing unit, we were able to cut down on production costs which we in turn passed along to the consumer.
The Evanesce and Evanesce Tension were designed more for commercial applications such as conference rooms and auditoriums. Nevertheless, the screens can also be installed in dedicated home theaters. The Evanesce and Evanesce Tension feature a wider array of aspect ratios and sizes, have a faster motor, and utilize a more robust housing unit. All series come with a complete remote kit and have hardware accessories that allow for either a below or above ceiling installation (excluding Evanesce Plus).

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Will I void my warranty if I cut the power cord on my Evanesce B screen to hardwire it?
A:
  No, you will not void your warranty, but cutting the cord is not necessary. Please see our hardwired connection (direct control) instructions here.

Q: Do any of the trim pieces from the Evanesce B Series screen come off to allow installation if there is no access above the screen?
A:
Yes, the Evanesce B allows for both above and below ceiling installations.

Q: Where can i find the IR codes for my Evanesce IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the model numbers for the Evanesce B Series?
A:
Here is the full list of model numbers for the Evanesce B Series: EB100HW2-E8, EB120HW2-E8, EB110HW2-E8, EB100VW2-E8, EB120VW2-E8

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen.

Q: Can the Elite Screens Evanesce in-ceiling screens be installed a drop ceiling with t-bar ceiling tiles?
A:
All of our Evanesce Series in-ceiling screens (Evanesce, Evanesce B, Evanesce Tab-Tension, Evanesce Tab-Tension B, and Evanesce Plus) include installation hardware kits for ABOVE and BELOW.  The kit includes four long vertical brackets to allow the screen to be suspended from any above structure.

Q: What is the power cable length of the Evanesce B Series Electric Screen?
A:
 The power cable length for all Evanesce B Series models is approximately 70.8" (1.8M) + with extra control box. Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: What is the difference between the Evanesce (tension) B and Evanesce(tension) Series?
A:
The Evanesce B and Evanesce Tension B Series' differ from the regular series in that the B Series were mainly designed for home theater applications. With that in mind, we focused on the most popular aspect ratios and diagonal sizes used in a home theater setting. We also reduced the size of the housing and motor. By focusing on fewer models and by reducing the amount of materials used for the housing unit, we were able to cut down on production costs which we in turn passed along to the consumer.
The Evanesce and Evanesce Tension were designed more for commercial applications such as conference rooms and auditoriums. Nevertheless, the screens can also be installed in dedicated home theaters. The Evanesce and Evanesce Tension feature a wider array of aspect ratios and sizes, have a faster motor, and utilize a more robust housing unit. All series come with a complete remote kit and have hardware accessories that allow for either a below or above ceiling installation (excluding Evanesce Plus).

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Will I void my warranty if I cut the power cord on my Evanesce screen to hardwire it?
A:
  No, you will not void your warranty, but cutting the cord is not necessary. Please see our hardwired connection (direct control) instructions here.

Q: Where can i find the IR codes for my Evanesce Tab-Tension B IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the Evanesce Tab-Tension B Series Model Numbers?
A:
Here is the full list of model numbers for the Evanesce Tab-Tension B Series: ETB100HW2-E8, ETB120HW2-E8
 
Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
Please click here for the motor information of your Elite electric screen.

Q: Can the Elite Screens Evanesce in-ceiling screens be installed a drop ceiling with t-bar ceiling tiles?
A:
All of our Evanesce Series in-ceiling screens (Evanesce, Evanesce B, Evanesce Tab-Tension, Evanesce Tab-Tension B, and Evanesce Plus) include installation hardware kits for ABOVE and BELOW.  The kit includes four long vertical brackets to allow the screen to be suspended from any above structure.

Q: What is the power cable length of the Evanesce Tab-Tension B Series Electric Screen?
A:
 The power cable length for all Evanesce Tab-Tension B Series models is approximately 70.8" (1.8M) + with extra control box. Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Is the black top drop also “acoustic” material on the acoustically transparent models?
A:
The entire material is made of the AcousticPro UHD, so it is transparent.

Q: What is the difference between the Evanesce (tension) B and Evanesce(tension) Series?
A:
The Evanesce B and Evanesce Tension B Series' differ from the regular series in that the B Series were mainly designed for home theater applications. With that in mind, we focused on the most popular aspect ratios and diagonal sizes used in a home theater setting. We also reduced the size of the housing and motor. By focusing on fewer models and by reducing the amount of materials used for the housing unit, we were able to cut down on production costs which we in turn passed along to the consumer.
The Evanesce and Evanesce Tension were designed more for commercial applications such as conference rooms and auditoriums. Nevertheless, the screens can also be installed in dedicated home theaters. The Evanesce and Evanesce Tension feature a wider array of aspect ratios and sizes, have a faster motor, and utilize a more robust housing unit. All series come with a complete remote kit and have hardware accessories that allow for either a below or above ceiling installation (excluding Evanesce Plus).

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A:
Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Will I void my warranty if I cut the power cord on my Evanesce screen to hardwire it?
A:
No, you will not void your warranty, but cutting the cord is not necessary. Please see our hardwired connection (direct control) instructions here.

Q: Do any of the trim pieces from the Evanesce Series screen come off to allow installation if there is no access above the  screen?
A:
Yes, our  European Style Evanesce Series screen will accommodate your installation. Please click HERE to view the user guide for installation instructions.

Q: Where can i find the IR codes for my Evanesce IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the model numbers for the Evanesce Series?
A:
Here is the full list of model numbers for the Evanesce Series: IHome106VW2-E18, IHome126VW2-E8, IHome90HW2-E24, IHome106HW2-E18, IHome112HW2-E16, IHome126HW2-E20, IHome100XW2-E24, IHome114XW2-E20, IHome120XW2-E18, IHome132XW2-E12, IHome101C-E30, IHome110C-E24, IHome122C-E22

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

IHOME120XW2-E18

  • IHOME: Evanesce Series
  • 120: 120” Diag.
  • X: 16:10 Format (V: 4:3 / H: 16:9 / C: 2.35:1)
  • W: MaxWhite® FG Material
  • -E18: Extra Black Drop 18”

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen.

Q: Can the Elite Screens Evanesce in-ceiling screens be installed a drop ceiling with t-bar ceiling tiles?
A:
All of our Evanesce Series in-ceiling screens (Evanesce, Evanesce B, Evanesce Tab-Tension, Evanesce Tab-Tension B, and Evanesce Plus) include installation hardware kits for ABOVE and BELOW.  The kit includes four long vertical brackets to allow the screen to be suspended from any above structure.

Q: What is the power cable length of the Evanesce Series Electric Screen?
A:
 The power cable length for all Evanesce Series models is approximately 98.4" (2.5M) + with extra control box. Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: How can I extend my RJ45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: How long is the power cord on the Kestrel Home Series?
A:
The power cord on the Kestrel Home Series is 6 feet.

Q: Where can i find the IR codes for my Kestrel Home IR remote?
A:
Elite provides binary codes for the IR remote, see below.

Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.
http://myremotesetup.com/easyzapper/New/Main.asp

Q: Can I increase Bottom Black Border on my screen?
A:
No, your screen is set to rise to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens

Q: What are the model numbers fore the Kestrel Home Series?
A:
The model numbers for the Kestrel Homes Series is : FEB106H

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen

Q: What is the power cable length of the Kestrel Home Series Electric Screen?
A:
The power cable length for all Kestrel Home Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Does the Kestrel come in a Tensioned screen material?
A:
Yes, the Kestrel series is available with our popular CineWhite tensioned screen material in the Kestrel Tension series models.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: What is the power cable length of the Kestrel Series Electric Screen?
A:
 The power cable length for all Kestrel Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Where can i find the IR codes for my Kestrel IR remote?
A:
Elite provides binary codes for the IR remote, see below.

Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.
http://myremotesetup.com/easyzapper/New/Main.asp

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase Bottom Black Border on my screen?
A:
No, your screen is set to rise to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens

Q: What are the model numbers for the Kestrel Series?
A:
Here is a full list of the model numbers for the Kestrel Series: FE72V, FE84V, FE92V, FE100V, FE72H, FE84H, FE92H, FE100H, FE85C, FE92C, FE96C

Q: What is the power consumption and motor RPM for my Elite Electric screen?
A:
  Please click here for the motor information of your Elite electric screen.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A:
You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory. 

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A:
No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: How long is the power cord on the Kestrel Tension Series?
A:
The power cord on the Kestrel Series is 6 feet.

Q: Where can i find the IR codes for my Kestrel Tension IR remote?
A:
Elite provides binary codes for the IR remote, see below.
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100

Q: Are Elite Screens compatible with Harmony Remotes?
A:
Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.
Please visit the Harmony website for further assistance with programming your remote with our electric screens.
http://myremotesetup.com/easyzapper/New/Main.asp

Q: What is the frequency of your RF remote?
A:
The frequency of the RF remote is 433MHz

Q: Can I increase Bottom Black Border on my screen?
A:
No, your screen is set to rise to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: What is the power cable length of the Kestrel Tab-Tension Series Electric Screen?
A:
 The power cable length for all Kestrel Tab-Tension Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screens?
A:
Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration

 

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
Elite recommends using only our high-density whiteboard erasers since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Alternative whiteboard erasers can be purchased by makers such as 3M.

Q: Can the Insta-DE2 be installed on any type of wall/surface?
A:
The Insta-DE 2 can only be installed on flat wall/surfaces.  Do not install on textured walls as the thin film will not allow a smooth flat installation and the dry-erase function will not perform to its best capability. Therefore, this product should NOT be installed on textured walls.

Q: Is it normal to see some "hot-spotting"?
A:
Yes, it is normal to see slight "hot-spotting" if the viewer is outside of the viewing cone angle.

Q: Hot spot diffusion worked great and we could see a significant difference over a traditional dry erase board.
A:
Yes, both screen variants, the high gain WhiteBoardScreen and matte white WhiteBoardScreen Universal use a series of reflective and diffusion layers that are surfaced by Elite’s scratch-resistant optical nanotech resin. This creates a superior image that is free from the kinds of visual artifacts created by projecting directly onto a conventional whiteboard.

Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
A:
After market dry-erase markers/pens and the cleaning solution can be used on Elite's whiteboard projection screens products. We also have a starter kit available for purchase, please click here for more details.

Q: Can I use bristle type erasers on my Elite Screens whiteboard products?
A:
No, bristle whiteboard erasers are not designed for erasing on Elite Screens unique VersaWhite whiteboard projection material. Use only soft foam padded whiteboard erasers.  The foam absorbs the dry-erase pens/markers ink, whereas the bristle type erasers will smear the dry-erase pens markings.

Q: What is the proper procedure for removing dry-erase marker writing?
A:
First, remove the dry-erase writing on the whiteboard surface using our eraser.  If there are any markings left behind, use a whiteboard spray cleaner such as our ZERC2 with a soft micro-fiber cloth to remove any residue.
Note: Never spray whiteboard cleaner on the surface while marker writing is on the surface and attempt to use an eraser to remove.  This will only smear the dry-erase marker ink and ruin the foam eraser.

Q: After installing my Insta-DE2 screen, I notice some bubbling. How do I smooth out the bubbles?
A:
Using a sharp needle, poke a hole in the center of the bubble. Once the bubble has deflated, smooth out the Insta-DE screen surface with a scraper.

Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen?
A:
Elite Screens recommends using any regular or low-odor dry-erase markers brands such as EXPO.

Q: I am interested in the Insta-DE 2 series but I am concerned about possible overshoot from the projector or someone writing near the edges and accidently marking the wall. Does the Insta-DE2 have a border to prevent instances like that from occurring?
A:
The Insta-DE 2 includes a standards black velvet trim that will assist with:

  1. Slight overshoot from the projector and
  2. Preventing the user from accidently writing on the wall

In addition to the standard black velvet trim, Elite Screens offers an optional aluminum frame border and pen tray. The frame trim acts as a bottom border making it very similar to a framed white board. We strongly recommended considering the bottom frame if the screen will be installed in classroom/training settings in which the dry-erase functions will be frequently used.

Q: How do I apply the Insta-DE2 onto MDF (Medium Density Fiberboard)?
A:
To apply the Insta-DE2 to a MDF, please follow the instructions below:
Preparing the Surface:
Before applying the Insta-DE2, the application surface must be dry, clean, smooth, and structurally sound.

  1. Clean the surface to remove any dirt, grease, and wax.
  2. Fill any depressions or holes with a drywall compound.
  3. Use sandpaper to smooth any bumps and blemishes. Sand until the surface is completely flat.
  4. Prime the surface with a high-quality oil-based primer.
  5. Sand the surface again.

Applying the Insta-DE2:

  1. Measure and outline the screen installation area.
  2. Evenly apply a thin coat of adhesive* to the installation area using a paint roller.
  3. Wait for the adhesive to dry.
  4. Sand the surface until no adhesive residue remains.
  5. Spray water onto the surface to activate the compound glue in the adhesive.
  6. Carefully unroll the Insta-DE2 over the installation area, using the measured outline as a guide.

*Elite recommends using a strong adhesive material such as Shur-Stik Heavy Duty Clay Wallcovering Adhesive. You can purchase this product easily online, or consult with your wallpaper installer for other options.

Q: Does Elite recommend an enhanced specific adhesive and primer for installation of large size Insta-DE and Insta-DE2 Series Screens?
A.
In regards to the primer, Elite recommends using PROFESSIONAL R-35 Primer (Here is an example).
Elite does provide a standard adhesive powder compound for installing our Insta-DE2 screens. If you would like your  Insta DE2 or large size Insta DE screen to have a professional-grade finish that is flat, durable, and free from imperfections, you may be able to do so by creating a stronger adhesive (Elite strongly recommends hiring a professional wallpaper installer for best results).
Follow the steps below to create an adhesive compound that is stronger than the adhesive provided:

  • Combine the adhesive powder that is provided by Elite with 27oz of water. Once mixed this should give you about 30z of a liquid glue compound.
  • Pour 15oz of that adhesive compound into a separate container/bucket.
  • Add 15oz of Elmer’s All white glue to the 15oz of adhesive compound liquid. Mix until compound is uniform in texture an appearance.
  • You can now use this new, stronger compound to install the insta-DE / insta-DE2 to your wall.

This method will work for insta DE and Insta-DE2 sizes up to 5'x10'. For sizes larger than 5'x10', you would need to increase the amount proportionately. Examples: 5'x20' would require double the amount of adhesive, 5'x30' triple the amount, etc.

Q: Can the Insta-DE, Insta-DE 2, Insta-DE 2a, Insta-DE 2af Screen be cut to a custom size to fit a particular set of dimensions?  If it is possible, do you recommend a particular tool to get the cut right?
A: 
 Yes, the Insta-DE, DE 2, DE 2a, and DE 2af can be cut to size.  It is strongly recommended to use a long ruler and a sharp blade such as an exacto/utility knife or a precision cutter tool to make a smooth precise cut. Make sure the blade is new.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screens?
A:
Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration

 

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
Elite Screens recommends using only our high-density whiteboard erasers since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Elite offers a 2 pc. set of our erasers, please click here for more information. Alternative whiteboard erasers can be purchased by makers such as 3M.

Q: Can the Insta-DE2a be installed on any type of wall/surface?
A:
The Insta-DE 2a can only be installed on flat wall/surfaces.  Do not install on textured walls as the thin film will not allow a smooth flat installation and the dry-erase function will not perform to its best capability.  Therefore, this product should NOT be installed on textured walls.

Q: Is it normal to see some "hot-spotting"?
A:
Yes, it is normal to see slight "hot-spotting" if the viewer is outside of the viewing cone angle.

Q: Hot spot diffusion worked great and we could see a significant difference over a traditional dry erase board.
A:
Yes, both screen variants, the high gain WhiteBoardScreen and matte white WhiteBoardScreen Universal use a series of reflective and diffusion layers that are surfaced by Elite’s scratch-resistant optical nanotech resin. This creates a superior image that is free from the kinds of visual artifacts created by projecting directly onto a conventional whiteboard.

Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
A:
After market dry-erase markers/pens and the cleaning solution can be used on Elite's whiteboard projection screens products. We also have a starter kit available for purchase, please click here for more details.

Q: What other erasers in the market work with your products in addition to your whiteboard erasers, part number ZER1?
A:
Elite Screens recommends using only soft foam padded (non-bristle) whiteboard erasers. Alternative whiteboard erasers can be purchased by makers such as 3M. 

Q: Can I use bristle type erasers on my Elite Screens whiteboard products?
A:
No, bristle whiteboard erasers are not designed for erasing on Elite Screens unique VersaWhite whiteboard projection material. Use only soft foam padded whiteboard erasers.  The foam absorbs the dry-erase pens/markers ink, whereas the bristle type erasers will smear the dry-erase pens markings.

Q: What is the proper procedure for removing dry-erase marker writing?
A:
First, remove the dry-erase writing on the whiteboard surface using our eraser.  If there are any markings left behind, use a whiteboard spray cleaner such as our ZERC2 with a soft micro-fiber cloth to remove any residue.
Note: Never spray whiteboard cleaner on the surface while marker writing is on the surface and attempt to use an eraser to remove.  This will only smear the dry-erase marker ink and ruin the foam eraser.

Q: After installing my Insta-DE2a screen, I notice some bubbling. How do I smooth out the bubbles?
A:
Using a sharp needle, poke a hole in the center of the bubble. Once the bubble has deflated, smooth out the Insta-DE screen surface with a scraper.

Q: What type of dry-erase markers do you recommend using on my Elite whiteboard screen?
A:
Elite recommends using any regular or low-odor dry-erase markers brands such as EXPO.

Q: I am interested in the Insta-DE 2a series but I am concerned about possible overshoot from the projector or someone writing near the edges and accidently marking the wall. Does the Insta-DE2a have a border to prevent instances like that from occurring?
A:
The Insta-DE 2a includes a standards black velvet trim that will assist with:

  1. Slight overshoot from the projector and
  2. Preventing the user from accidently writing on the wall

In addition to the standard black velvet trim, Elite Screens offers an optional aluminum frame border and pen tray. The frame trim acts as a bottom border making it very similar to a framed white board. We strongly recommended considering the bottom frame if the screen will be installed in classroom/training settings in which the dry-erase functions will be frequently used.

Q: Can the Insta-DE, Insta-DE 2, Insta-DE 2a, Insta-DE 2af Screen be cut to a custom size to fit a particular set of dimensions?  If it is possible, do you recommend a particular tool to get the cut right?
A: 
 Yes, the Insta-DE, DE 2, DE 2a, and DE 2af can be cut to size.  It is strongly recommended to use a long ruler and a sharp blade such as an exacto/utility knife or a precision cutter tool to make a smooth precise cut. Make sure the blade is new.

Q: Why choose an “ALR” screen like CineGrey 5D® over CineWhite®?
A:
Although matte white materials such as CineWhite® are ideal for environments where room lighting can be controlled, the image is easily washed out by ambient light. Ambient Light Rejecting (ALR) materials such as the CineGrey 5D®  are suitable for environments where there are high levels of indirect (ambient) light. This material trades off on the wide diffusion uniformity of white materials in favor of a brighter (angular reflective) image. Elite’s CineGrey 5D® incorporates a diffusion layer over a highly reflective surface which scatters ambient light while improving picture performance with a brighter image. This includes color neutrality with enhanced black levels and improvement over Active 3D presentations.

Q: I'm considering purchasing an Active 3D projector. What benefits are there in choosing the Airbright 3D2 or CineGrey 5D® material?
A:
In general, the Airbight 3D2 material is beneficial to use with Active 3D projectors to combat the following.

  • Active 3D projectors lose brightness when 3D mode is activated (approximately 50% of lumens is lost)
  • More is lost when the active shutter glasses are put on. The dark tint of them block the projector's lighting. It's like trying to watch a movie with sunglasses on.

Both high gains on the Airbright 3D2 and CineGrey 5D® materials helps regain brightness levels in 3D mode, and the high gain avaialble on the Airbright 3D2 allows for some ambient light to be on without washing out the projected image as typically experienced on matte white surfaces.
The loss of brightness impacts the true home theater experience by producing a dim and bland image.  We recommend using the Airbright 3D2 for this reason.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q: What is the difference between the ezFrame and the Sable Frame series?
A:
The SableFrame and ezFrame frame have different frame designs. The Sable Frame has an Astragal (half round surface flanked by 2-flat sides) profile as opposed to the ezFrame’s standard (wedge or sloped-edgethe frames are different only to suit different aesthetic needs.Please see this PDF for an illustration of the differences.  Both frames come in 16:9, 16:10, and 2.35:1 aspect ratios. Both are also available in CineGrey®, CineGrey5D®, CineWhite®, Powergain, and AcousticPro1080P2. The ezFrame is different in that it is also 4:3 aspect ratio and it is available with AcousticPro1080P3 and WraithVeil(rear projection) screen material.

Q: What are the model numbers for the Sable Frame Series?
A:
Here is a full list of the model numbers in the Sable Frame Series: ER92WH1, ER100WH1, ER106WH1, ER110WH1, ER120WH1, ER135WH1, ER150WH1, ER180WH1, ER200WH1, ER109WX1, ER114WX1, ER100WH1-A1080P2, ER120WH1-A1080P2, ER100GH1, ER120GH1, ER135GH1, ER150GH1, ER180GH1, ER200GH1, ER100DH3, ER110DH3, ER120DH3, ER135DH3, ER150DH3, ER85WH1-Wide, ER96WH1-Wide, ER103WH1-Wide, ER115WH1-Wide, ER125WH1-Wide, ER138WH1-Wide, ER158WH1-Wide, ER166WH1-Wide, ER176WH1-Wide, ER85H1-Wide, ER96H1-Wide, ER103H1-Wide, ER138H1-Wide, ER85WH1W-A1080P2, ER96WH1W-A1080P2, ER103WH1W-A1080P2, ER115WH1W-A1080P2, ER125WH1W-A1080P2, ER138WH1W-A1080P2, ER158WH1W-A1080P2, ER166WH1W-A1080P2, ER176WH1W-A1080P2

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

ER114WX1

  • ER: Sable Frame
  • 114: 114” Diagonal
  • W: CineWhite® Material
  • X: 16:10 Format (H: 16:9)
  • 1: Version 1

Q: What are the benefits of using a Passive 3D Polarized Silver projection screen material? Do the Elite AirBright 3D2 and CineGrey 5D® projection screens fit this category?
A:
3D imaging occurs at a lower level of brightness than regular 2D presentations. Also, it is difficult to maintain polarization on regular projection screen materials. The benefits of Passive 3D polarized silver projection screens are that they increase the brightness of projected 3D images while allowing them to  maximize retaining image polarization levels. Lastly, its diffusion layer enhances contrast. Although passive 3D imaging can arguably be performed on other projection materials, the polarized silver materials optimize overall 3D performance with the best results.
Yes, the Airbright 3D2 and CineGrey 5D projection screens are passive 3D polarized silver projection screens made for the specific reasons specified in the first part of this answer. The Airbright 3D2 is the standard retail model  while the CineGrey 5D® has added contrast levels for enhanced contrast and diffusion moderation.

Q: What are the advantages of Passive 3D over Active 3D technology?
A:
Passive 3D occurs in real time with both eyes seeing an actual picture as opposed to the alternating right-Left eye flickering of active 3D technology. The advantage in this is that the image is brighter because it is simultaneously shown to both eyes. With Active 3D the glasses obstruct the vision of one eye while allowing the other to see the picture alternating at about 60 exposures per eye per second. Essentially the viewer is blindfolded half the time without really being aware of it. The “flickering” of Active 3D technology is that  cross-talk and shadowing artifacts occur more easily. It also has a higher tendency to create eye-discomfort in viewers. Passive 3D allows viewers to see the image more comfortably  with greater brightness and clarity. Passive 3D glasses are also inexpensive so that they may be easily obtained in quantity and do not suffer from mechanical malfunction like the electrically powered active 3D glasses.


 

 

Q: What is the difference between the version 1 and version 2 of the ezFrame Series?
A:
While the frame structure and screen material performance remain the same between the version 1 and version 2 of the ezFrame series, there are two main differences.
Version 2 features a newly designed material that has a rubber-edge border (does not apply to AcousticPro materials) which makes installation a lot easier and a lot less time consuming.
Version 2 comes with an installation kit that includes wood screws & improved dry-wall anchors, wall brackets, screwdriver, and a mallet.
Both of these new features help speed up the overall process of assembly and installation of your fixed frame projection screen.

Q: Why choose an “ALR” screen like CineGrey 5D® over CineWhite®?
A:
Although matte white materials such as CineWhite® are ideal for environments where room lighting can be controlled, the image is easily washed out by ambient light. Ambient Light Rejecting (ALR) materials such as the CineGrey 5D®  are suitable for environments where there are high levels of indirect (ambient) light. This material trades off on the wide diffusion uniformity of white materials in favor of a brighter (angular reflective) image. Elite’s CineGrey 5D® incorporates a diffusion layer over a highly reflective surface which scatters ambient light while improving picture performance with a brighter image. This includes color neutrality with enhanced black levels and improvement over Active 3D presentations.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended. However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q: What are the model numbers for the ezFrame 2 Series?
A:
Here is a complete list of the model numbers for the ezFrame 2 Series: R84WH2, R100WH2, R110WH2, R120WH2, R100H2

Q: How do you decode model #'s?
A:
Each model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

R100WH2

  • 100: 100” Diagonal
  • R: ezFrame
  • W: CineWhite® Material
  • H: 16:9 Format
  • 2: Version 2

Q: What are the advantages of Passive 3D over Active 3D technology?
A:
Passive 3D occurs in real time with both eyes seeing an actual picture as opposed to the alternating right-Left eye flickering of active 3D technology. The advantage in this is that the image is brighter because it is simultaneously shown to both eyes. With Active 3D the glasses obstruct the vision of one eye while allowing the other to see the picture alternating at about 60 exposures per eye per second. Essentially the viewer is blindfolded half the time without really being aware of it. The “flickering” of Active 3D technology is that  cross-talk and shadowing artifacts occur more easily. It also has a higher tendency to create eye-discomfort in viewers. Passive 3D allows viewers to see the image more comfortably  with greater brightness and clarity. Passive 3D glasses are also inexpensive so that they may be easily obtained in quantity and do not suffer from mechanical malfunction like the electrically powered active 3D glasses.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q: What is the difference between the ezFrame and the SableFrame series?
A:
The SableFrame only has models with our CineWhite screen material and the frame design on both of these series vary. Please see this PDF for details.

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

R200WH1

  • 200: 200” Diagonal
  • R: ezFrame
  • W: CineWhite® Material (H: CineGrey / R: Wraith Veil)
  • H: 16:9 Format (V: 4:3)
  • 1: Version 1
  • A1080P: Acoustic Sound Transparent Material
  • A1080P2: New Acoustic Sound Transparent Material
  • A4K: Acoustic Sound Transparent Material for 4K projectors

Q: What are the benefits of using a Passive 3D Polarized Silver projection screen material? Do the Elite AirBright3D2 and Airbright5D projection screens fit this category?
A:
3D imaging occurs at a lower level of brightness than regular 2D presentations. Also, it is difficult to maintain polarization on regular projection screen materials. The benefits of Passive 3D polarized silver projection screens are that they increase the brightness of projected 3D images while allowing them to  maximize retaining image polarization levels. Lastly, its diffusion layer enhances contrast. Although passive 3D imaging can arguably be performed on other projection materials, the polarized silver materials optimize overall 3D performance with the best results.
Yes, the Airbright3D2 and Airbright5D projection screens are passive 3D polarized silver projection screens made for the specific reasons specified in the first part of this answer. The Airbright3D2 is the standard retail model  while the  Airbright5D has added contrast levels for enhanced contrast and diffusion moderation.

Q: What are the advantages of Passive 3D over Active 3D technology?
A:
Passive 3D occurs in real time with both eyes seeing an actual picture as opposed to the alternating right-Left eye flickering of active 3D technology. The advantage in this is that the image is brighter because it is simultaneously shown to both eyes. With Active 3D the glasses obstruct the vision of one eye while allowing the other to see the picture alternating at about 60 exposures per eye per second. Essentially the viewer is blindfolded half the time without really being aware of it. The “flickering” of Active 3D technology is that  cross-talk and shadowing artifacts occur more easily. It also has a higher tendency to create eye-discomfort in viewers. Passive 3D allows viewers to see the image more comfortably  with greater brightness and clarity. Passive 3D glasses are also inexpensive so that they may be easily obtained in quantity and do not suffer from mechanical malfunction like the electrically powered active 3D glasses.


 

Q: What is the difference between the version 1 and version 2 of the (Lunette, SableFrame, ezFrame) Series?
A:
While the frame structure and screen material performance remain the same between the version 1 and version 2 of the (Lunette, SableFrame,ezFrame) series, there are two main differences.

  • Version 2 features a newly designed material that has a rubber-edge border (does not apply to AcousticPro materials) which makes installation a lot easier and a lot less time consuming.
  • Version 2 comes with an installation kit that includes wood screws & improved dry-wall anchors, wall brackets, screwdriver, and a mallet.

Both of these new features help speed up the overall process of assembly and installation of your fixed frame projection screen.

Q: What is the degree of the curve on the Lunette 2 series?
A:
The degree of the curve on the Lunette 2 is 15 degrees

Q: Do I need an anamorphic lens with a 16:9 aspect ratio Lunette 2 Series screen?
A:
No, an anamorphic lens is not required for a 16:9 aspect ratio screen.  You would only need an anamorphic lens to "stretch" your 2.35:1 image onto a 2.35:1 aspect ratio screen when using a 16:9 projector to eliminate the top and bottom black bars.

Q: Does the 16:9 format suffer from the 2.35:1 "pincushion" or "barrel" effect?
A:
No, the 16:9 format does not suffer from the "pincushion" or "barrel" effect that is experience on the 2.35:1 aspect ratio due to its wider format.

Q: If I buy a curved projection screen, do I need a special HD projector or lens because it's a curved screen?
A:
Curved screens do not require a special HD (high-definition) projector or lens.  A curved screen’s design primarily improves image depth and perception while increasing brightness uniformity. It also creates a heightened sense of immersion for an improved cinematic experience.

Q:I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projector is set up to fit a wider projection screen format. It is simply a matter of personal preference.

Q: How is a curved screen not out of focus at the edges?
A:
Although the edges of a curved screen are (physically) further from the wall than the center of the projection screen is, it does not impact the actual focus of the picture for this reason. When a screen is flat and it is being illuminated by a single center-point light source (aka 1-projector) the light is actually travelling a longer distance to reach the edges of the screen as opposed to the screen’s center. This uneven “throw distance” can actually create distortion that manifests itself in the form of an “hourglass-shaped” image. If a projection screen is properly curved, the light hitting the edges is actually traveling an equal distance to the light rays that hit the center of the screen. If anything, a curved screen provides enhanced clarity on the edges. This is why curved screens and geometric correction features on projectors are a must for many of today’s video aficionados.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q:What is the radius curvature on the Lunette 2 Series?
A:
The radius curvature is 40 feet.

Q:Why is a curved projection screen better than a flat one?  I like the way it looks but what about performance?
A:
Despite its good looks, a curved projection screen plays a valuable role in today’s home theaters. Residential cinemas are more commonly featuring the same wide “Cinemascope” screen format as one would watch when actually at a movie theater. This wider format looks great but also creates problems that a curve screen design eliminates. The curve serves two purposes. First, it has an aesthetic appeal that draws in the viewer by enhancing a sense of immersion while enhancing resolution and brightness. The curved screen, together with the anamorphic accessories will increase brightness and enhance resolution by up to 30%. It does this by eliminating the black margins that can appear on the projection surface of flat cinemascope screens. Second, it eliminates a visual artifact known as “pincushion effect” which is encountered when scalers and anamorphic lenses are used to create a 2.35:1 (Cinemascope) format.  Pincushion effect is when the top and bottom center of a projected image appear to droop inward creating an hourglass-shaped picture. This happens because the light travels noticeably further to the edges of the screen than it does to the center (The further the throw distance, the larger the image), creating unsightly black margins on the screen itself. The curve design ensures that light travels the same distance to reach any point of the screen thus creating a properly proportioned image.

Q: What are the model numbers for the Lunette 2 Series?
A:
Here is a complete list of all the model numbers in the Lunette 2 Series:
Curve84WH2, Curve92WH2, Curve100WH2, Curve110WH2, Curve120WH2, Curve135WH2, Curve150WH2, Curve180WH2, Curve235-115W2, Curve235-125W2, Curve235-138W2, Curve235-166W2

Q:How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

Curve150WH2

  • Curve: Lunette Series
  • 150: 150” Diagonal
  • W: CineWhite® Material
  • H: 16:9 Format
  • 2: Version 2

Q: Why is a curved projection screen better than a flat one?  I like the way it looks but what about performance?
A:
Despite its good looks, a curved projection screen plays a valuable role in today’s home theaters. Residential cinemas are more commonly featuring the same wide “Cinemascope” screen format as one would watch when actually at a movie theater. This wider format looks great but also creates problems that a curve screen design eliminates. The curve serves two purposes. First, it has an aesthetic appeal that draws in the viewer by enhancing a sense of immersion while enhancing resolution and brightness. The curved screen, together with the anamorphic accessories will increase brightness and enhance resolution by up to 30%. It does this by eliminating the black margins that can appear on the projection surface of flat cinemascope screens. Second, it eliminates a visual artifact known as “pincushion effect” which is encountered when scalers and anamorphic lenses are used to create a 2.35:1 (Cinemascope) format.  Pincushion effect is when the top and bottom center of a projected image appear to droop inward creating an hourglass-shaped picture. This happens because the light travels noticeably further to the edges of the screen than it does to the center (The further the throw distance, the larger the image), creating unsightly black margins on the screen itself. The curve design ensures that light travels the same distance to reach any point of the screen thus creating a properly proportioned image.

Q: What is the difference between the version 1 and version 2 of the (Lunette, SableFrame, ezFrame) Series?
A:
While the frame structure and screen material performance remain the same between the version 1 and version 2 of the (Lunette, SableFrame,ezFrame) series, there are two main differences.

  • Version 2 features a newly designed material that has a rubber-edge border (does not apply to AcousticPro materials) which makes installation a lot easier and a lot less time consuming.
  • Version 2 comes with an installation kit that includes wood screws & improved dry-wall anchors, wall brackets, screwdriver, and a mallet.

Both of these new features help speed up the overall process of assembly and installation of your fixed frame projection screen.

Q: What is the degree of the curve on the Lunette series?
A:
The degree of the curve on the Lunette 2 is 15 degrees

Q: Do I need an anamorphic lens with a 16:9 aspect ratio Lunette Series screen?
A:
No, an anamorphic lens is not required for a 16:9 aspect ratio screen.  You would only need an anamorphic lens to "stretch" your 2.35:1 image onto a 2.35:1 aspect ratio screen when using a 16:9 projector to eliminate the top and bottom black bars.

Q: Does the 16:9 format suffer from the 2.35:1 "pincushion" or "barrel" effect?
A:
No, the 16:9 format does not suffer from the "pincushion" or "barrel" effect that is experience on the 2.35:1 aspect ratio due to its wider format.

Q: If I buy a curved projection screen, do I need a special HD projector or lens because it's a curved screen?
A:
Curved screens do not require a special HD (high-definition) projector or lens.  A curved screen’s design primarily improves image depth and perception while increasing brightness uniformity. It also creates a heightened sense of immersion for an improved cinematic experience.

Q:I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen. Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projector is set up to fit a wider projection screen format. It is simply a matter of personal preference.

Q: How is a curved screen not out of focus at the edges?
A:
Although the edges of a curved screen are (physically) further from the wall than the center of the projection screen is, it does not impact the actual focus of the picture for this reason. When a screen is flat and it is being illuminated by a single center-point light source (aka 1-projector) the light is actually travelling a longer distance to reach the edges of the screen as opposed to the screen’s center. This uneven “throw distance” can actually create distortion that manifests itself in the form of an “hourglass-shaped” image. If a projection screen is properly curved, the light hitting the edges is actually traveling an equal distance to the light rays that hit the center of the screen. If anything, a curved screen provides enhanced clarity on the edges. This is why curved screens and geometric correction features on projectors are a must for many of today’s video aficionados.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q:What is the radius curvature on the Lunette Series?
A:
The radius curvature is 40 feet.

Q:Why is a curved projection screen better than a flat one?  I like the way it looks but what about performance?
A:
Despite its good looks, a curved projection screen plays a valuable role in today’s home theaters. Residential cinemas are more commonly featuring the same wide “Cinemascope” screen format as one would watch when actually at a movie theater. This wider format looks great but also creates problems that a curve screen design eliminates. The curve serves two purposes. First, it has an aesthetic appeal that draws in the viewer by enhancing a sense of immersion while enhancing resolution and brightness. The curved screen, together with the anamorphic accessories will increase brightness and enhance resolution by up to 30%. It does this by eliminating the black margins that can appear on the projection surface of flat cinemascope screens. Second, it eliminates a visual artifact known as “pincushion effect” which is encountered when scalers and anamorphic lenses are used to create a 2.35:1 (Cinemascope) format.  Pincushion effect is when the top and bottom center of a projected image appear to droop inward creating an hourglass-shaped picture. This happens because the light travels noticeably further to the edges of the screen than it does to the center (The further the throw distance, the larger the image), creating unsightly black margins on the screen itself. The curve design ensures that light travels the same distance to reach any point of the screen thus creating a properly proportioned image.

Q: What are the model numbers for the Lunette Series?
A:
Here is a complete list of all the model numbers in the Lunette Series: Curve84WH1, Curve92WH1, Curve100WH1, Curve106WH1, Curve110WH1, Curve120WH1, Curve135WH1, Curve150WH1, Curve180WH1, Curve200WH1, Curve235-85W, Curve235-96W, Curve235-103W, Curve235-115W, Curve235-125W, Curve235-138W, Curve235-158W, Curve235-166W

Q:How do you decode model #'s?
A:
 Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

Curve235-166W

  • Curve235: Lunette 2.35:1 Format Series
  • -166: 166” Diagonal
  • W: CineWhite® Material (A1080: Acoustic Sound Transparent Material)

Curve150WH1

  • Curve: Lunette Series
  • 150: 150” Diagonal
  • W: CineWhite® Material
  • H: 16:9 Format
  • 1: Version 1

Q: Why is a curved projection screen better than a flat one?  I like the way it looks but what about performance?
A:
Despite its good looks, a curved projection screen plays a valuable role in today’s home theaters. Residential cinemas are more commonly featuring the same wide “Cinemascope” screen format as one would watch when actually at a movie theater. This wider format looks great but also creates problems that a curve screen design eliminates. The curve serves two purposes. First, it has an aesthetic appeal that draws in the viewer by enhancing a sense of immersion while enhancing resolution and brightness. The curved screen, together with the anamorphic accessories will increase brightness and enhance resolution by up to 30%. It does this by eliminating the black margins that can appear on the projection surface of flat cinemascope screens. Second, it eliminates a visual artifact known as “pincushion effect” which is encountered when scalers and anamorphic lenses are used to create a 2.35:1 (Cinemascope) format.  Pincushion effect is when the top and bottom center of a projected image appear to droop inward creating an hourglass-shaped picture. This happens because the light travels noticeably further to the edges of the screen than it does to the center (The further the throw distance, the larger the image), creating unsightly black margins on the screen itself. The curve design ensures that light travels the same distance to reach any point of the screen thus creating a properly proportioned image.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screens?
A:
Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration


Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen product?
A:
Elite Screens recommends using our dy-erase markers.  Additional markers can be purchased in a set, part number ZER3. Any other regular low-odor dry-erase markers brands such as EXPO are also ok to use.

 

Q: What is the proper procedure for removing dry-erase marker writing?
A:
First, remove the dry-erase writing on the whiteboard surface using our eraser.  If there are any markings left behind, use a whiteboard spray cleaner such as our ZERC2 with a soft micro-fiber cloth to remove any residue.
Note: Never spray whiteboard cleaner on the surface while marker writing is on the surface and attempt to use an eraser to remove.  This will only smear the dry-erase marker ink and ruin the foam eraser.

Q: How does the Insta-DE material attach/stick to the surface I plan to install it on?
A:
The Insta-DE includes a double-sided tape which can be self-applied to the backing.

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
Elite Screens recommends purchasing the high-density whiteboard erasers from us since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Elite offers a 2pc. set of our erasers, please click here for more information.

Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
A:
  After market dry-erase markers/pens and the cleaning solution can be used on Elite's whiteboard projection screens products. We also have a starter kit available for purchase, please click HERE for more details.

Q: Is it normal to see some "hot-spotting"?
A:
Yes, it is normal to see slight "hot-spotting" if the viewer is outside of the viewing cone angle.

Q: What is the advantage/disadvantages over the grey surface vs traditional white?
A:
There are two versions of Elite’s White board Projection screens. The WhiteBoardScreen™ is the high-gain grey (Starbright4) version. The WhiteBoardScreen™ Universal is the matte white (VersaWhite) model. The grey surfaced variant is for presentation environments with high levels of ambient/incident light. It uses our StarBright­™ 4 material which has a 4-gain (4x more reflective than matte white.) surface. The purpose for this is that it will provide a bright image even when the lights are on. The advantage of these grey (Starbright™ 4) variants is that it has superior contrast and brightness. The drawback is that the Starbright™ 4 material has a narrow ½ gain cone. In order to be brighter than a standard matte white, the reflected light must be concentrated into an angular reflective “viewing cone”. This means that the reflection will be bright and crisp to those seated directly in front of it. Those seated too far to the side however, will see a milky washed out image or an image with uneven levels of brightness. Although the matte white (VersaWhite, 1.1gain) material is not nearly as bright as the Starbright™ 4, it has wide diffusion uniformity. This means that regardless of any angle one views this screen from, it will always have an equal amount of brightness. This gives the matte white variant an advantage in versatility because the viewers can spread out as opposed to being seated in-line like in a church or public meeting hall. The disadvantage of the matte white is that its image will get washed out by ambient light if there is neither a projector with a strong output (lumens) used and/or limited control over the room’s ambient lighting.

Q: One thing I did notice is that when using dry erase markers, there is a difference on the grey surface opposed to the white?
A:
Either screen will fully erase even the residual markings as long as our specialized whiteboard eraser is used. Both versions of the whiteboard screen are surfaced in a scratch-resistant optical nanotech resin that enables them to perform their dual-role. This surface allows either screen to be matte enough for a projected image without hot-spotting, but smooth enough to erase pen strokes. Because of the unique texture in its design, a regular store-bought whiteboard eraser will work but it may not completely clear away the residual markings. However, the grey surface of the Starbright4 material does made difference to readily identify any residual markings over the bright white surface of the “white” WhiteboardScreen™ Universal.

Q: Hot spot diffusion worked great and we could see a significant difference over a traditional dry erase board.
A:
Yes, both screen variants, the high gain WhiteBoardScreen™ and matte white WhiteBoardScreen™ Universal use a series of reflective and diffusion layers that are surfaced by Elite’s scratch-resistant optical nanotech resin. This creates a superior image that is free from the kinds of visual artifacts created by projecting directly onto a regular projection screen

Q: What are the model numbers for the Insta-DE Series?
A:
Here is a full list of the model numbers in the Insta-DE series: iWB63VW, iWB84VW, iWB95XW, iWB102HW, iWB4x10HW, IWB4X20HW, IWB4X30HW

Q: What is the Insta-DE material made of?
A:
VersaWhite material is a combination of scratch resistant layer on top of the diffusion layer backed by adhesive foam.
 

Q: Does Elite Screens recommend an enhanced specific adhesive and primer for installation of large size Insta-DE and Insta-DE2 Series Screens?
A:
In regards to the primer, Elite Screens recommends using PROFESSIONAL R-35 Primer (An example would be: http://www.amazon.com/Roman-12114-Heavy-Wallpaper-Adhesive/dp/B0019K1XT2/ref=sr_1_1?s=hi&ie=UTF8&qid=1405962649&sr=1-1&keywords=Heavy+Duty+Wallpaper+Adhesive%2C+Clear).
Elite Screens does provide a standard adhesive powder compound for installing our Insta-DE2 screens. If you would like your  Insta DE2 or large size Insta DE screen to have a professional-grade finish that is flat, durable, and free from imperfections, you may be able to do so by creating a stronger adhesive (Elite Screens strongly recommends hiring a professional wallpaper installer for best results).
Follow the steps below to create an adhesive compound that is stronger than the adhesive provided:
Combine the adhesive powder that is provided by Elite with 27oz of water. Once mixed this should give you about 30z of a liquid glue compound.
Pour 15oz of that adhesive compound into a separate container/bucket.
Add 15oz of Elmer’s All white glue to the 15oz of adhesive compound liquid. Mix until compound is uniform in texture an appearance.
You can now use this new, stronger compound to install the insta-DE / insta-DE2 to your wall.
This method will work for insta DE and Insta-DE2 sizes up to 5'x10'. For sizes larger than 5'x10', you would need to increase the amount proportionately. Examples: 5'x20' would require double the amount of adhesive, 5'x30' triple the amount, etc.

Q: Can the Insta-DE, Insta-DE 2, Insta-DE 2a, Insta-DE 2af Screen be cut to a custom size to fit a particular set of dimensions?  If it is possible, do you recommend a particular tool to get the cut right?
A: 
 Yes, the Insta-DE, DE 2, DE 2a, and DE 2af can be cut to size.  It is strongly recommended to use a long ruler and a sharp blade such as an exacto/utility knife or a precision cutter tool to make a smooth precise cut. Make sure the blade is new.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screens?
A:
Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration


Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen product?
A:
Elite Screens recommends using our dy-erase markers.  Additional markers can be purchased in a set, part number ZER3. Any other regular low-odor dry-erase markers brands such as EXPO are also ok to use.

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
Elite Screens recommends purchasing the high-density whiteboard erasers from us since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Elite offers a 2pc. set of our erasers, please click here for more information.

Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
A:
  After market dry-erase markers/pens and the cleaning solution can be used on Elite's whiteboard projection screens products. We also have a starter kit available for purchase, please click HERE for more details.

Q: What are the model numbers for the Insta-DEM Series?
A:
Here is a complete list of the model numbers in the Insta-DEM Series: iWB52VWM, iWB70VWM, iWB78XWM, iWB85HWM

Q: What is the Insta-DEM material made of?
A:
The Insta-DEM is a combination of scratch resistant layer on top of the diffusion layer backed by a magnetic surface.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screen?
A:
Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration


Q: What type of dry-erase markers do you recommend using on my Elite Screens whiteboard screen product?
A:
Elite Screens recommends using our dy-erase markers.  Additional markers can be purchased in a set, part number ZER3. Any other regular low-odor dry-erase markers brands such as EXPO are also ok to use.

Q: Is the ALR WhiteBoardScreen™ Series with StarBright™ 4 material suitable for a short-throw projector or a standard throw projector?
A:
The ALR WhiteBoardScreen™ Series only works with standard throw projectors due to the angular reflective surface. When placed at the angle suggested in the User Guide (angles for desktop projector mode or overhead projector mode are listed in the User Guide), the StarBright™ 4 provides a high 4.0 gain by rejecting ambient light at the projection surface to boost the overall picture quality. For short-throw projectors, Elite Screens WhiteBoardScreen™ Universal is the solution. Elite’s WhiteBoardScreen™ Universal Series with VersaWhite material is designed to work with both short-throw and standard throw projectors.

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
Elite Screens recommends purchasing the high-density (soft-foam) whiteboard erasers from us since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Elite offers a 2pc. set of our erasers, please click here for more information. Alternative whiteboard erasers can be purchased by makers such as 3M.  Please click here for more information on 3M whiteboard eraser products.

Q: Will any after-market whiteboard cleaning solution product or whiteboard markers work on my Elite whiteboard projection screen?
A:
  After market dry-erase markers/pens and the cleaning solution can be used on Elite's whiteboard projection screens products. We also have a starter kit available for purchase, please click HERE for more details.

Q: Is the StarBright™ 4 screen material used in the WhiteBoardScreen™ angular or retro reflective?
A:
The StarBright™ 4 high gain screen material is angular reflective.

Q: Is it normal to see some "hot-spotting"?
A:
Yes, it is normal to see slight "hot-spotting" if the viewer is outside of the viewing cone angle.

Q: What is the advantage/disadvantages over the grey surface vs traditional white?
A:
There are two versions of Elite’s White board Projection screens. The WhiteBoardScreen™ is the high-gain grey (Starbright™ 4) version. The WhiteBoardScreen™ Universal is the matte white (VersaWhite) model. The grey surfaced variant is for presentation environments with high levels of ambient/incident light. It uses our StarBright™ 4 material which has a 4-gain (4x more reflective than matte white.) surface. The purpose for this is that it will provide a bright image even when the lights are on. The advantage of these grey (Starbright™ 4) variants is that it has superior contrast and brightness. The drawback is that the Starbright4 material has a narrow ½ gain cone. In order to be brighter than a standard matte white, the reflected light must be concentrated into an angular reflective “viewing cone”. This means that the reflection will be bright and crisp to those seated directly in front of it. Those seated too far to the side however, will see a milky washed out image or an image with uneven levels of brightness. Although the matte white (VersaWhite, 1.1gain) material is not nearly as bright as the Starbright™ 4, it has wide diffusion uniformity. This means that regardless of any angle one views this screen from, it will always have an equal amount of brightness. This gives the matte white variant an advantage in versatility because the viewers can spread out as opposed to being seated in-line like in a church or public meeting hall. The disadvantage of the matte white is that its image will get washed out by ambient light if there is neither a projector with a strong output (lumens) used and/or limited control over the room’s ambient lighting.

Q: What are the model numbers for the Ambient Light Rejecting WhiteBoardScreen™ Series?
A:
Here is the full list of model numbers for the ALR WhiteBoardScreen™ Series: WB60V, WB80V, WB96H

Q: One thing I did notice is that when using dry erase markers, there is a difference on the grey surface opposed to the white.
A:
Either screen will fully erase even the residual markings as long as our specialized whiteboard eraser is used. Both versions of the whiteboard screen are surfaced in a scratch-resistant optical nanotech resin that enables them to perform their dual-role. This surface allows either screen to be matte enough for a projected image without hot-spotting, but smooth enough to erase pen strokes. Because of the unique texture in its design, a regular store-bought whiteboard eraser will work but it may not completely clear away the residual markings. However, the grey surface of the Starbright™ 4 material does made difference to readily identify any residual markings over the bright white surface of the “white” WhiteboardScreen™ Universal.

Q: Hot spot diffusion worked great and we could see a significant difference over a traditional dry erase board.
A:
Yes, both screen variants, the high gain WhiteBoardScreen™ and matte white WhiteBoardScreen™ Universal use a series of reflective and diffusion layers that are surfaced by Elite’s scratch-resistant optical nanotech resin. This creates a superior image that is free from the kinds of visual artifacts created by projecting directly onto a regular projection screen

Q: Will any whiteboard cleaning product or whiteboard markers work on my Elite whiteboard screen?
A:
For best results we strongly recommend using only Elite Screens whiteboard erasers and markers since the material is a unique dual projection and dry-erase surface. Please see Elite’s whiteboard projection screen starter kit HERE
 

Q: How do you overcome the disadvantages of a whiteboard projection screen?

Projections can be Obscured


Projections can be obscured by people sitting in front of the projection source. Direct presentation screens, although more expensive, feed the presentation directly from the source-such as a laptop or desktop computer-into the screen, with no projection required.

A: Although direct presentation screens are great products, they come at an exponentially high cost when compared to whiteboard projection screens. This means it is unrealistic for most organizations to acquire them in any significant number. This next-generation product has been widely available to the general consumer for about the last 5-years and recent competition between the various projector manufacturers has led to great strides in its refinement as well as plummeting sales prices. Today, they are widely available to the general consumer at prices comparable to that of standard projectors.

 

Storage Space


Whiteboard projection screens require a lot of storage space or take up a lot of wall space if mounted on a wall. Pull-down projection screens, which mount in an extremely small space on the wall, take a lot less storage space.

A: Taking up wall space is a moot point since virtually all conference rooms, training facilities and classrooms already have open space allocated for the purpose of large format presentations with either a wall or free-standing mount. A good whiteboard-projection screen is made for the purpose of taking up as much or as little space as needed per the requirements of the training facility staff. Elite’s lines of Versawhite (“whiteboard” projection screen) material is made as either a wall covering (Insta-DE, Insta-DE2 & Insta-DEM) or as a hard-backed magnetic whiteboard/projection screen (WhiteBoardScreen™ Universal). A big selling point to Elite’s whiteboard/projection screen products is its space-saving dual-purpose design. This has made the Versawhite material sought after by educators who actually see the “pull-down” or “roll-up” projection screens an superfluous.

 

Sizing Issues and Setup


Fixed-size screens that don't roll down from a wall often don't match up to the height of the projection. They are frequently too high or too short, and the projection source has to be adjusted to accommodate the screen. Pull-down screens can be mounted high on the wall and can be sized big enough to pull all the way to the floor, saving time when setting up the projection.

A: Although the variable height settings of “pull-down” projection screens are convenient, most integrators naturally install the overhead projectors to align perfectly with the presentation board since it is already set at the ideal ocular viewing level for the class. Whiteboard projection screens are designed to replace this writing surface entirely or cover it completely. Either way, the screen is certainly going to be perfectly aligned with how the projector was properly installed. Pull-down screens work great with tabletop-standing projectors, but manual adjusting for a perfectly formatted image will need to be done regardless of whatever projection screen is used.

 

Damage to the Screen


If a whiteboard projection screen is set up permanently, people can be tempted to draw on it, particularly in a school setting with young children. Drawings done in many types of ink are extremely difficult to clean off. Roll-down screens can be set at a height that limits access.

A: Although sharp edges and non-“dry erase” pens can inflict irreparable damage to a whiteboard, they can do just as much damage to a regular hanging projection screen. Actually, a whiteboard projection screen is much more durable  than a standard projection screen is. One method to repair such a mishap comes in the form of Elite’s various pliable Versawhite materials which can be used to cover over damaged areas or the damage can be removed and replaced altogether. If something like this happens to a pull-down projection screen, the only option is to buy another one.

 

Health Dangers


Many health officials have protested the use of whiteboard projection screens in schools, claiming that the projection beam can damage students' retinas. Some students and teachers have reported feeling dizzy or dazed after looking at the projection beam or board. Direct presentation screens, which don't require a projector, minimize the potential danger.

A: Here, the whiteboard presents a clear advantage. First of all, regular whiteboards are not designed to handle projection and produce glaring “hotspots” that can be harmful to the human eye over a prolonged period of time. The Versawhite (whiteboard/projection screen) material creates uniform diffusion so that the image is as soothing to the eyes as it would be on a regular theater screen.  Second of all, when not in use for projected presentations, the Versawhite material is a fully functional whiteboard writing surface. Lastly, all of Elite’s Versawhite whiteboard/projection screens are GREENGUARD certified to not produce harmful indoor emissions that can be created by the synthetic compounds which regular projection screens and even whiteboards may be made of. Elite’s products carry both the standard GREENGUARD and the GREENGUARD Children & Schools certificates for indoor air quality. This means that Elite’s whiteboard-projection is not only a more effective solution but it is focused on preserving the health and safety of students and trainees as well.

Q: What is the minimum lens throw ratio of the Insta-RP/Insta-RP2?  Can I use an ultra/short-throw projector?
A:
The minimum lens throw ratio is 0.2 x image width. Yes,  all projectors with minimum 0.2 lens throw ratio are all compatible with the Insta-RP/Insta-RP2.

Q: Can the Insta-RP film material be installed on a curved glass/plexiglass and still retain its performance qualities?
A:
 Yes, the Insta-RP film will indeed function perfectly on a curved glass setup. Below are two examples of such installations:

Q: What is the difference between the Insta-RP and Insta-RP2?
A:
 The Insta-RP 2 utilizes a modified variation of the WraithVeil 2 screen material that is used in the Insta-RP series. Although it shares similar properties to Insta-RP such as gain, viewing angles, and installation method, there are a couple of key differences between the two. The most important distinction is that the Insta-RP 2 is intended for angled projection only as the light is dispersed more uniformly when the projected image is coming from an angle. This characteristic was designed to eliminate “hot-spotting” from occurring. The other disparity is that the Insta-RP2 material is slightly thinner in comparison to the Insta-RP.

Q: What is the transparency grade on the Insta-RP?
A: 
The transparency grade of the Insta-RP is 5.1%.

Q: What is the transparency grade on the Insta-RP2?
A: The transparency grade of the Insta-RP2 is 12%.

Q: Is the Insta-RP fully transparent when the projector is not in use?
A:
 No, the Insta-RP is not transparent, it has a frost color.

Q: Is the Insta-RP 2 fully transparent when the projector is not in use?
A:
 No, the Insta-RP 2 is not transparent, the color is off-white.

Q: Is the Insta-RP/Insta-RP2 material reusable? Can I remove it from one location and use it in another?
A:
 No, the Insta-RP is designed as a one-point application material. Its special adhesive that allows it to stick firmly in its installation converting empty window space into a rear projection screen for as long as the end user wants it to be. Although its removal is relatively easy, the adhesive in the Insta-RP material will be diminished beyond its potency for reuse.

Q: What is the recommended best and safe way to properly remove the Insta-RP backing?
A:
 For best results, we recommend the following steps.

  1. Stick a piece of Scotch Magic Tape to both sides of the Insta-RP
  2. Grab each of the tap ends and slowly begin to pull them apart to allow the materials to separate from each other.

Q: Can I use the Insta-RP / Insta-RP2 as both a front and rear projection surface?
A:
 While one may project images on the front of the surface of the Insta-RP/Insta-RP2…the quality of the reflected image may not perform equally, and therefore reduce the overall fidelity of the picture.

Q: What are the model numbers in the Insta-RP Series?
A:
 Here is a complete list of the model numbers in the Insta-RP Series: iRP74V, iRP99V, iRP68H, iRP103X-100H, iRP121H, iRP70X, iRP112X, iRP151C, iRP5x20

Q: What are the model numbers in the Insta-RP 2 Series?
A:
 Here is a complete list of the model numbers in the Insta-RP 2 Series: IRP100V2, IRP123H2, IRP114X2, IRP5x20V2

Q: Can the Insta-RP/2 Screen be cut to a custom size to fit a particular set of dimensions? If it is possible, do you recommend a particular tool to get the cut right?
A:
Yes, the Insta-RP/2 can be cut to size.  It is strongly recommended to use a long ruler and a sharp blade such as an exacto/utility knife or a precision cutter tool to make a smooth precise cut. Make sure the blade is new.

Q: What is the proper way to disassemble the Yard Master 2?
A:
Below are the steps to disassemble your screen. For the full Yard Master 2 user guide, click here.

1. Remove ropes (G) and stakes (I) from the ground.
2. Unlatch the hinged support bars on front side of each leg so that it is bent and fold that half of the legs up for the next step.
3. Slowly lower the screen to the ground (towards the closed legs). Two people are needed for this step. 
4. Unlatch the hinged support bars and fold down other half of legs. 
5. Loosen and remove the ropes, knob screws (E) and eyebolts (F) from each leg. 
6. Remove the frame legs (B) from the folding frame (A). 
7. Detach the screen material (D) from the folding frame (A) by carefully unsnapping each button as shown. 
8. Fold screen material (D) in half, folding the bottom of the screen towards the top. Then, fold in half again in the same way. Lastly, fold the material into thirds to condense the length, see user guide for visual.
*If you prefer to roll the material, instead of folding into thirds, roll from one end to the other after folding in half twice. 
9. Unlatch the hinged support bars in each corner of the folding frame (A). 
10. Press in the silver locking buttons, near the folding joints, and slowly gather the sides of the folding frame 
11. Again, press in the silver locking buttons. Then, pick up one end of the folding frame, and walk it to the other end, folding the longer sections into thirds. 
12. Store the screen in the provided carrying bag (h). Be sure to place folding frame, legs, and smaller parts into the carrying bag first and place the material on top to keep material from creasing or tearing.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a CineWhite® screen material sample by clicking here.

    Buy a WraithVeil screen material sample by clicking here.

Q: Will my Yard Master 2 projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
A: Eventually, yes. It is recommended that no projection screen, regardless of manufacturer/model be permanently left outside and exposed directly to the elements.  The yardmaster is made for temporary outdoor events such as day excursions or weekend camping trips. It has a rolled sheet steel alloy frame that is coated in a rust-resistant black enamel for outdoor events. Just like any other piece of audio-video equipment, proper care and storage is required to maximize the Yardmaster’s operational lifespan.

Q: What are the model numbers for the Yard Master 2 Series?
A: Here is a full list of the model numbers in the Yard Master 2 Series: OMS100H2, OMS120H2, OMS100HR2, OMS120HR2

Q: Are the legs and frame on the Yard Master and Yard Master 2 Series  adjustable?
A:
No, both the Yard Master and Yard Master 2 Series have a fixed height and length for all leg and frame parts included. The Yard Master 2 Series, however, does have optional extension legs that can be purchased to increase the bottom viewing area. Please click here for more information.

Q: Are leg extensions available for the Yard Master 2 to increase the bottom viewing area?
A:
Yes, optional extension legs can be purchased to increase the bottom viewing area. Please click here for more information.

Q: Can I use the YardMaster 2 series outside on a windy day?
A
: In a calm wind below 10mph, yes. If it exceeds the 10mph, there is a chance of damaging the frame or the material itself.

Q: How do I alleviate screen creases?
A:
The Yard Master 2 screen material is folded so that it can fit into a smaller package to decrease freight cost. If you notice crease lines on the material upon opening the box, there are a couple of things that can be done to alleviate them. The easiest method would be to allow the material to stretch on the Yard Master 2 frame. Over time, the creases will alleviate to a minimal.
If after a few days you do not see any improvement, the second method in alleviating them would be the use of a hairdryer. Set the dryer on medium heat and blow on the material from its back side from about 3 feet away, concentrating only on the crease lines. Do not apply excessive heat as this will cause for the material to deform. You may need to repeat this process for a couple of consecutive days depending on the severity of the creases.

Q: Spectrum Tab-Tension motor speed feels too slow, is this normal ?
A:
This product is equipped with a Synchronous motor. It is slower than a tubular motor, but much quiet, power saving, and longer operational lifespan. In most cases, the projection screen will fully deploy at the same time the projector fully turns on to display a picture.

Q: Tension cord not tight on Starling Tab-Tension and Spectrum Tab-Tension ?
A:
The Tension cords on the side of the screen do perform its pull effect to reduce side curving/curling, but Starling Tab-Tension and Spectrum Tab-Tension use a weaved fabric. Unlike a flexible PVC fabric that allows for stretching and pulls to create a flat and taut projection surface, such as the one used on our CineTension B Series.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
A:
For the instructional guide on synchronizing the ZU12V, please click here.
     To watch the instructional video, please click here.

Q: Is the black top drop also “acoustic” material on the acoustically transparent models?
A:
The entire material is made of the AcousticPro UHD, so it is transparent.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A: No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: Should I go with VMAX2 or Spectrum Tab-Tension for my home theater projection screen?

A: Both products have been designed to accommodate the various needs of DIY commercial and residential applications. The Spectrum Tab-Tension covers the basics on what is needed for a professional grade theater/office/classroom electric projection screen.  The Spectrum Tab-Tension has tensioned matte white material in addition to an infrared remote & 12V trigger control package. The VMAX2 is a slightly enhanced package that features a more durable fiberglass-backed matte white screen material along with an additional radio-frequency (RF) remote that has a superior control range. Both are designed for professional-grade applications; one simply offers more features while the other covers the basic essentials at a more competitive price point.

Q: If I install a Spectrum Motorized Screen into the ceiling, what are my possible methods of controlling it? 
A: Since the Spectrum’s Infrared (IR) Sensor is hidden within the ceiling, there are a few options in which to control a ceiling installed Spectrum Screen:

  1. IR Eye Extender (ZSP-EYE&12V):  With the need of line of sight, the IR signal will not be sensed by the IR receiver built within the housing of the Spectrum.  By using an IR eye extender that attaches via the Spectrums all purpose RJ45 port, the extended sensor provides a solution to this problem.
  2. Radio Frequency (RF) Remote (ZSP-RF-B, ZSP-RF-W): The Spectrum, unfortunately, does not come with an RF remote.  It does, however, have an RF receiver built into the housing.  Without the need of direct line of sight, an RF remote would be a good control option.
  3. In-Wall Switch (ZIW-B, ZIW-W, ZIW-W1):  The spectrum comes with an all purpose RJ45 port.  By routing a cable within the wall, the In-Wall Switch provides a close proximity control option.  In addition, you can create your own in-wall switch by purchasing only our ZIW-Module.
  4. Wireless 12V Trigger (ZSP-TR01):  Use your projector as a screen control option by hooking up this simple device to your projector’s output trigger port.  If your screen doesn’t have an output trigger port, the Universal Wireless 12V Projector Trigger (ZU12V) works just as well for all projectors.

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A: Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A: You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.


Q: What preventative maintenance does Elite Screens recommend for electric screens?

A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How can i clean the MaxWhite® (matte white) material on the Spectrum screen?

A: The screen material can be cleaned with mild soap and water.

Q: What is the viewing angle on the MaxWhite® material?

A: The viewing angle of the MaxWhite® material is 180°.

Q: Does the Spectrum have a 5-12 volt trigger input?

A:  Yes, the Spectrum has a RJ-45 5-12 volt trigger input.


Q: How do I know if my projector is compatible with the 5-12 volt trigger?
A:  Check your projector's manual to see if your projector has a 5-12 volt trigger output.  If it does then your projector has the ability to synchronize with your Spectrum. 

Q:  Does the Spectrum include a 5-12 volt trigger cable?

A:  Yes, the Spectrum includes an RJ-45 5-12 volt trigger cable.

Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen?
A: No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.

Q: Where can i find the IR codes for my Spectrum IR remote?
A: Elite provides binary codes for the IR remote, see below.

Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100


Q: Are Elite Screens compatible with Harmony Remotes?

A: Yes, Elite's electric screen products are compatible with Harmony remotes and in their database.

Please visit the Harmony website for further assistance with programming your remote with our electric screens. 

http://myremotesetup.com/easyzapper/New/Main.asp


Q: Can I increase the Top Black Border on my screen?

A: No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with  Elite Screens.

Q: What are the model numbers for the Spectrum Series?

A:  Here is a complete listing of all of the model numbers in the Spectrum series: Electric100HT, Electric125HT

Q: How do you decode model #'s?

A: Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.

ELECTRIC 125 H T

Electric: Spectrum Series

125: 125” Diag.

H: 16:9 Format

T: Tensioned 

Q: What is the power consumption and motor RPM for my Elite Electric screen?

A:  Please Click here for the motor information of your Elite electric screen.

Q: How does the Saker Tab-Tension Series differ from the Spectrum Tab-Tension Series?

A: Both the Saker Tab-Tension and Spectrum Tab-Tension screens series will provide an excellent viewing surface and superior flatness levels. However, the Saker Tab-Tension series’ design and accessories enhancements make it an overall better screen. The first benefit is that the Saker Tab-Tension has sleeker design and finish. Its aluminum casing makes it more durable and resistant to moisture when compared to the steel casing found on the Spectrum Tab-Tension. Additionally the Saker Tab-Tension’s housing allows for the use of sliding wall/ceiling brackets making it easier to line up the brackets with the studs of a wall. On the other hand, the Spectrum Tab-Tension is only able to be mounted using the keyholes located on the endcaps. In regards to control options, the Spectrum Tab-Tension includes an IR remote that requires a direct line of sight with the sensor embedded in the screens end cap. The Saker Tab-Tension comes standard with both an IR and RF (radio frequency) remote control. The RF remote does not require a direct line of sight and has a longer range (100 feet) than the IR remote (30 feet). Lastly, the Saker Tab-Tension utilizes Elite’s MaxWhite® Fiberglass (FG) which is an improved version of the MaxWhite® screen material that is found in the Spectrum Tab-Tension. This is beneficial as the embedded fiber glass improves rigidity which results in a more stiff material. Thus, the MaxWhite® FG provides the flattest possible surface a non-tensioned screen can offer. Additionally, the fiber glass backing eliminates any side curling non-tensioned materials are susceptible to, especially under cold temperatures. Finally, the MaxWhite® FG is also flame retardant and complies with NFPA 701 Standards.

Q: What is the power cable length of the Spectrum Tab-Tension​ Series Electric Screen?
A:
The power cable length for all Spectrum Tab-Tension Series models is approximately 70.8" (1.8M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
A:
For the instructional guide on synchronizing the ZU12V, please click here.
     To watch the instructional video, please click here.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?
A:
Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: What is the power cable length of the Spectrum 2​ Series Electric Screen?
A: 
The power cable length for all Spectrum 2 Series models is approximately 125.9" (3.2 M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: How do I properly remove dry-erase markings from my Elite Whiteboard Projection Screens?
A:
 Before using the dry-erase function of your whiteboard screen, please make note of the following instructions to properly maintain and clean your dry-erase surface projection screen. (These Whiteboard cleaning tips are just as relevant with any dry-erase writing surface as they are with our Whiteboard-Projection Screens.)

  1. Only use a high density foam eraser when removing dry-erase markings from the Whiteboard screen.
  2. Do not use abrasive erasers as these may scratch the surface of the screen.
  3. Never spray the whiteboard cleaner solution onto the surface while marker writing is present and then attempt to use a high density foam eraser to remove. This will only smear the dry-erase marker ink making the surface more difficult to clean and will likely ruin the foam eraser.
  4. If there are any dry-erase markings left behind even after attempting to remove them using our high density erasers, spray our whiteboard cleaning solution directly onto the screen surface and use only a soft microfiber cloth to wipe-down and clean the area.

For a video demonstration, please click here.

Q: Can I use after-market whiteboard erasers on my Elite whiteboard projection screen?
A:
 Elite Screens recommends using only our high-density whiteboard erasers since the dry-erase projection screen surface is unique and can only be properly erased with our erasers. Alternative whiteboard erasers can be purchased by makers such as 3M.

Q: Can the Insta-DE2a be installed on any type of wall/surface?
A:
 The Insta-DE 2a can only be installed on flat wall/surfaces.  Do not install on textured walls as the thin film will not allow a smooth flat installation and the dry-erase function will not perform to its best capability.  Therefore, this product should NOT be installed on textured walls.

Q: Is it normal to see some "hot-spotting"?
A:
 Yes, it is normal to see slight "hot-spotting" if the viewer is outside of the viewing cone angle.

Q: Can the Insta-DE, Insta-DE 2, Insta-DE 2a, Insta-DE 2af Screen be cut to a custom size to fit a particular set of dimensions?  If it is possible, do you recommend a particular tool to get the cut right?
A: 
 Yes, the Insta-DE, DE 2, DE 2a, and DE 2af can be cut to size.  It is strongly recommended to use a long ruler and a sharp blade such as an exacto/utility knife or a precision cutter tool to make a smooth precise cut. Make sure the blade is new.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a MaxWhite® screen material sample by clicking here.

    Buy an AcousticPro UHD screen material sample by clicking here.

Q: Can I use the AcousticPro UHD material in a room with ambient light?
A: The AcousticPro UHD performs at its best in a light controlled environment, not in a room that will have ambient light. The material is a fabric with a special weave pattern for projection use. It is suggested to go with our standard CineWhite material if a matte white screen is needed. Or better yet, our very best CineGrey 3D or CineGrey 5D material will perform better with a higher gain and Angular-Reflective front projection with ambient light rejecting technology.

Q: How do I synchronize the ZU12V Universal 12 Volt Projector Trigger to my Elite electric screen?
A:
For the instructional guide on synchronizing the ZU12V, please click here.
     To watch the instructional video, please click here.

Q: What is the power consumption and motor RPM for my Elite Electric screen?

A:  Please see the table below for your Elite electric screen's information.

Q: I know that all Elite Screens motorized screens include a built-in 5-12 volt trigger RJ45 input port, but what if my projector does not have a 5-12 volt trigger ouput port.  How can I take advantage of the automatic down/stop synchronizcation of my Elite motorized screen and my projector?

A: Elite Screens offers a wireless Universal 5-12 volt projector accessory (Part# ZU12V) for projectors that do not have a trigger output. Contact your preferred Elite Screens reseller or visit shop.elitescreens.com for information about purchasing this product.

Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?

A: You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.

Q: What preventative maintenance does Elite Screens recommend for electric screens?

A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: What is the power cable length of the VMAX Dual® Series Electric Screen?
A:
The power cable length for all VMAX Dual® Series models is approximately 70.8" (1.8M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: What aspect ratio screen on the VMAX Dual® is the Wireless 5-12 volt trigger programmed to drop/rise, the 16:9 or the 2.35:1?
A:
The 16:9 aspect ratio screen is programmed to drop/rise when using the wireless 5-12 volt projector trigger.

Q: Can the wireless 5-12v projector trigger of the VMAX Dual® be reprogrammed to sync the drop/rise of the 2.35:1 aspect ratio screen instead of the 16:9 aspect ratio screen?
A:
Unfortunately, the wireless 5-12 volt projector trigger for the VMAX Dual® cannot be reprogrammed and only controls the rise/drop of the 16:9 aspect ratio screen.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: What preventative maintenance does Elite Screens recommend for electric screens?
A:
Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How can I clean the Spectra White FG (matte white) material on the Starling screen?
A:
The screen material can be cleaned with mild soap and water.

Q: What is the viewing angle on the Spectra White FG material?
A:
The viewing angle of the MaxWhite material is 160°.

Q: Does the Starling have a 12 volt trigger input?
A:
No, the Starling does not have a 12 volt trigger input. The Starling Tension series however does have a 5-12volt trigger.

Q: Can I increase the Top Black Border on my screen?
A:
No, your screen’s Top Black  border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.

Q: What are the model numbers for the Starling Series?
A:
Here is the full list of model numbers for the Starling Series: ST100UWH-E24, ST100XWH-E24, ST120UWH-E14, ST120XWH-E14, ST135UWH-E6, ST135XWH-E6 

Q: What are the Infrared Remote control binary codes for the Starling and Starling Tab-Tension?
A:
The binary codes for the Starling and Starling Tab-Tension are as follows
UP? 1101 00001000
STOP: 1101 00010000
DOWN: 1101 00100000

Q: What is the power cable length of the Starling​ Series Electric Screen?
A: 
The power cable length for all Starling Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: What preventative maintenance does Elite Screens recommend for electric screens?

A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.

Q: How can I clean the Spectra White FG (matte white) material on the Starling screen?

A: The screen material can be cleaned with mild soap and water.

Q: What is the power cable length of the Starling​ 2 Series Electric Screen?
A: The power cable length for all Starling 2 Series models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: Tension cord not tight on Starling Tab-Tension, Saker Tab-Tension and Spectrum Tab-Tension ?
A:
The Tension cords on the side of the screen do perform its pull effect to reduce side curving/curling, but Starling Tab-Tension, Saker Tab-Tension and Spectrum Tab-Tension use a weaved fabric. Unlike a flexible PVC fabric that allows for stretching and pulls to create a flat and taut projection surface, such as the one used on our CineTension B Series.

Q: What is the difference between the Starling Tab-Tension and Starling Tab-Tension 2 Series?
A:
The difference between the Starling Tab-Tension and Starling Tab-Tension 2 is that motor on the Starling Tab-Tension 2 series has been upgraded from a synchronous motor to a tubular motor. The tubular motor provides twice the operating rise/drop speed than that of a synchronous motor of the Starling Tab-Tension series.   Additionally, the tubular motor’s more powerful design allows for superior weight tolerance and an extensive operational lifespan.

Q: Can I use my manual/electric Elite projection screen as a window shade to block the sunlight?
A:
No, Elite manual and electric projection screens are not designed for use as a window curtain and should never be exposed to direct sunlight.  Prolonged exposure to solar radiation will destroy synthetic materials and such damage is not covered by our standard warranty.

Q: What are the model numbers for the Starling Tab-Tension 2 Series?
A:
Here is the full list of model numbers for the Starling Tab-Tension Series: STT100UWH2-E24, STT100XWH2-E24, STT120UWH2-E14, STT120XWH2-E14, STT135UWH2-E6, STT135XWH2-E6, STT150UWH2-E6,STT150XWH2-E6

Q: How do you decode model #'s?
A:
Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.
STT 120 X WH 2 -E24
STT: Starling Tab-Tension 2 Series
120: 120” Diag.
X: White Case
W: Spectra White FG material
H: 16:9 Format
2: Version 2
-E24: Extra 24" of Black Drop

Q: What are the Infrared Remote control binary codes for the Starling and Starling Tab-Tension?
A:
The binary codes for the Starling and Starling Tab-Tension 2 are as follows
UP: 1101 00001000
STOP: 1101 00010000
DOWN: 1101 00100000

Q: Does the Starling Tab-Tension come with a 3-way wall switch? Are the wall box part numbers ZSP-WB-W or ZSP-WB-B compatible?
A:
The Starling Tab-Tension 2 does not currently include a wall box. The only methods of controlling the screen would be through the IR/RF remote controls, the manual up/down controls on the exterior of  the case, or the 12 volt trigger cable. The wall box part numbers ZSP-WB-W or ZSP-WB-B are not compatible with the Starling Tab-Tension 2 as this series utilizes specialized circuitry that is different from other Elite Screens models.

Q: What is the difference between the Starling Tab-Tension and Starling Tab-Tension 2 Series?
A:
The difference between the Starling Tab-Tension and Starling Tab-Tension 2 is that motor on the Starling Tab-Tension 2 series has been upgraded from a synchronous motor to a tubular motor. The tubular motor provides twice the operating rise/drop speed than that of a synchronous motor of the Starling Tab-Tension series.   Additionally, the tubular motor’s more powerful design allows for superior weight tolerance and an extensive operational lifespan.

Q: What is the power cable length of the Starling Tab-Tension 2 Series Electric Screen?
A: 
The power cable length for Starling Tab-Tension 2 Series model STT92UHD5-E12 is approximately 70.8" (1.8M), all other models is approximately 98.4" (2.5M). Note: This measurement is accurate for USA only, other countries may be equipped with different lengths for each model.

Q: What is the proper way to disassemble the Yard Master 2?
A:
Below are the steps to disassemble your screen. For the full Yard Master 2 user guide, click here.

1. Remove ropes (G) and stakes (I) from the ground.
2. Unlatch the hinged support bars on front side of each leg so that it is bent and fold that half of the legs up for the next step.
3. Slowly lower the screen to the ground (towards the closed legs). Two people are needed for this step. 
4. Unlatch the hinged support bars and fold down other half of legs. 
5. Loosen and remove the ropes, knob screws (E) and eyebolts (F) from each leg. 
6. Remove the frame legs (B) from the folding frame (A). 
7. Detach the screen material (D) from the folding frame (A) by carefully unsnapping each button as shown. 
8. Fold screen material (D) in half, folding the bottom of the screen towards the top. Then, fold in half again in the same way. Lastly, fold the material into thirds to condense the length, see user guide for visual.
*If you prefer to roll the material, instead of folding into thirds, roll from one end to the other after folding in half twice. 
9. Unlatch the hinged support bars in each corner of the folding frame (A). 
10. Press in the silver locking buttons, near the folding joints, and slowly gather the sides of the folding frame 
11. Again, press in the silver locking buttons. Then, pick up one end of the folding frame, and walk it to the other end, folding the longer sections into thirds. 
12. Store the screen in the provided carrying bag (h). Be sure to place folding frame, legs, and smaller parts into the carrying bag first and place the material on top to keep material from creasing or tearing.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a screen material sample by clicking here.

Q: Will my Yard Master 2 projection screen rust if I leave it outdoors for a long period of time (weeks, etc.)?
A: Eventually, yes. It is recommended that no projection screen, regardless of manufacturer/model be permanently left outside and exposed directly to the elements.  The yardmaster is made for temporary outdoor events such as day excursions or weekend camping trips. It has a rolled sheet steel alloy frame that is coated in a rust-resistant black enamel for outdoor events. Just like any other piece of audio-video equipment, proper care and storage is required to maximize the Yardmaster’s operational lifespan.

Q: What are the model numbers for the Yard Master 2 Rear Series?
A: Here is a full list of the model numbers in the Yard Master 2 Series: OMS100HR2, OMS120HR2

Q: Can I use the YardMaster 2 series outside on a windy day?
A:
In a calm wind below 10mph, yes. If it exceeds the 10mph, there is a chance of damaging the frame or the material itself.

Q: How do I alleviate screen creases?
A:
The Yard Master 2 screen material is folded so that it can fit into a smaller package to decrease freight cost. If you notice crease lines on the material upon opening the box, there are a couple of things that can be done to alleviate them. The easiest method would be to allow the material to stretch on the Yard Master 2 frame. Over time, the creases will alleviate to a minimal.
If after a few days you do not see any improvement, the second method in alleviating them would be the use of a hairdryer. Set the dryer on medium heat and blow on the material from its back side from about 3 feet away, concentrating only on the crease lines. Do not apply excessive heat as this will cause for the material to deform. You may need to repeat this process for a couple of consecutive days depending on the severity of the creases.

Q: Are the legs and frame on the Yard Master and Yard Master 2 Series  adjustable?
A:
No, both the Yard Master and Yard Master 2 Series have a fixed height and length for all leg and frame parts included. The Yard Master 2 Series, however, does have optional extension legs that can be purchased to increase the bottom viewing area. Please click here for more information.

Q: Are leg extensions available for the Yard Master 2 to increase the bottom viewing area?
A:
Yes, optional extension legs can be purchased to increase the bottom viewing area. Please click here for more information.

Q: Can I buy a small screen material sample?

A: Yes, you can buy a CineWhite® screen material sample by clicking here.

    Buy a CineGrey screen material sample by clicking here.

    Buy a CineGrey 3D® screen material sample by clicking here.

Q: Can I use the AcousticPro UHD material in a room with ambient light?
A: The AcousticPro UHD performs at its best in a light controlled environment, not in a room that will have ambient light. The material is a fabric with a special weave pattern for projection use. It is suggested to go with our standard CineWhite® material if a matte white screen is needed. Or better yet, our very best CineGrey 3D® or CineGrey 5D® material will perform better with a higher gain and Angular-Reflective front projection with ambient light rejecting technology.

Q: I'm considering purchasing an Active 3D projector. What benefits are there in choosing the Airbright 3D2 or CineGrey 5D® material?
A:
 In general, the Airbight 3D2 material is beneficial to use with Active 3D projectors to combat the following.

  • Active 3D projectors lose brightness when 3D mode is activated (approximately 50% of lumens is lost)
  • More is lost when the active shutter glasses are put on. The dark tint of them block the projector's lighting. It's like trying to watch a movie with sunglasses on.

Both high gains on the Airbright 3D2 and CineGrey 5D® materials helps regain brightness levels in 3D mode, and the high gain avaialble on the Airbright 3D2 allows for some ambient light to be on without washing out the projected image as typically experienced on matte white surfaces.
The loss of brightness impacts the true home theater experience by producing a dim and bland image.  We recommend using the Airbright 3D2 for this reason.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
 For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: What is the advantage of having a black velvet covered frame?
A:
 In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q: I am assembling the Aeon Fixed Frame screen and do not see a hole for the center support however there is a center support bar included. How do I attach my center support bar?
A: 
There is a hex screw that must first be inserted on the back channel of the bottom and top frames. Then, the center support bar attaches to the hex screw.

Q: How well does the CineGrey 5D® or CineGrey 3D® perform in a dark room environment?

A: The CineGrey 5D® and CineGrey 3D® is great for dark room environment also, but we must understand its limitations.

First of all, both materials have narrow viewing angles.  So if you wish to have a wide seating arrangement after 80 degrees, you will notice a drop in brightness.

Second, because they are higher gain screens they reflect more projector brightness.  This may tire your eyes, so we recommend using a less brighter mode if your projector has a such setting.

If that is not a problem, then these materials will work.  And the best thing is, because they are angular reflective material, the projector’s light will not diffuse in all directions like a matte white material.  Meaning that they will not scatter the projector’s light and create side lighting. Thus, eliminating the need to absorb it with black velvet or paint a room really dark.

Third, because both of these materials are made with a neutral gray substrate, the color balance and temperature will be exceptional.  The dark gray also enhances contrast and great color saturation.

Q: Why purchase paint instead of a screen?
A: Cost, Customizability of paint & Size restraints

Q: Can the ChromaFlux projection screen paint work with Active 3D projectors?  I was informed to not recommend higher than 1.5 gain projection screen surfaces to prevent hot-spotting and uneven diffusion uniformity.
A: Yes, and the performance will actually be better because Active 3D in 3D mode only outputs about 30% of the light to the human eyes.  A 3.0 or 4.0 gain will improve your brightness and contrast levels and therefore it is strongly recommend to use a higher gain surface when using an Active 3D projector in 3D mode. 
But if you are watching 2D in a home theater (cinema) environment, using a 1.5 gain or higher would not be ideal.  Keep in mind that the loss in brightness is from the result of Active 3D technology combined with the dark active shutter glasses.

Q: This is my first time painting, is this a project that I should take on?
A: While we recommend a professional or a person with house painting experience, it's not necessary. Our instructions are easy to follow and our paint is easy to apply
Remember to properly prep the surface before painting to ensure maximum image quality

Q: Can ChromaFlux be used for 2D projection as well?
A: Yes, though it might create an image that is brighter than normally desired. With the use of the diffusion coat, this makes the screen much more resistant to hot-spotting and unwanted glares.

Q: How big of a screen can I produce?
A: One of the main advantages of screen paint over traditional projection screens, is that your only size limitation is the surface itself

Q: Can ChromaFlux be used for outdoor applications as well?
A: ChromaFlux can be used both indoor/outdoor.

Q: What size of a screen could a set of 2-quart cans (half gallon) of paint produce?
A: One set of paint can paint a 60.7 square foot screen. This translates to about a 140" in the 16:9 format

Q: Which is better, rolling or spraying?
A: Spraying the screen paint has the potential to achieve the best results, but people may not have prior experience with or access to the spraying equipment. With that being said, rolling your screen will still produce a quality projection screen

Q: I have some leftovers. Can I store it for later use?
A: Yes, you can store unused paint by pouring it back into the can and tightly sealing it. Make sure that it is in a cool, dark location. You can use this excess paint for repair within the next 6 months. Remember to stir again before using.

Q: What surfaces can ChroxmaFlux be used on?
A: ChromaFlux can be applied on any flat surface. Drywall, wood, cement.

Q: How many variations of ChromaFlux are there?
A: Silver 3D Brushed, Silver 3D Sprayed, Silver 3D Brushed + Diffusion 2D & Silver 3D Sprayed + Diffusion 2D

Q: How long must I wait to start using the screen after the paint is applied?
A: The paint can be projected on immediately after it's application, though, as with all paints, there is a curing process. This process may take up to 3 months where the image quality gradually progresses.

Q: Is the ChromaFlux Screen paint in stock and shipping?
A: Yes, the ChromaFlux Screen Paint is in stock and available for shipping by ground service only at this time.

Q: Can the ChromaFlux Screen paint be sent expedited shipping by air?
A: No, the paint at this time can only by shipped by ground service to the US and Canada. We are working on getting the product to ship by Air and hopefully be ready by the middle of Q2.

Q: Can the ChromaFlux Screen paint be shipped on a 3rd party shipping account?
A: No, the paint requires a HAZMAT shipping certification and therefore cannot be shipped on 3rd party accounts.

Q: What spray gun specifications does Elite Screens recommend for the ChromaFlux screen paint products?
A:
Elite Screens recommends using an HVLP and/or pressurized cup spray system with a gun tip size of 1.5-2mm diameter.  It is also important that the gun has the option to spray in a circular pattern.

Q: Will the diffusion spray increase the viewing angle when it is applied to the 3D paint?
A:
No, the diffusion spray will not increase the viewing angles.  The diffusion spray is meant to reduce the hotspot effect by lowering the gain which would in turn enhance 2D performance.

Q: Why choose an “ALR” screen like CineGrey 5D® over CineWhite®?
A:
Although matte white materials such as CineWhite® are ideal for environments where room lighting can be controlled, the image is easily washed out by ambient light. Ambient Light Rejecting (ALR) materials such as the CineGrey 5D®  are suitable for environments where there are high levels of indirect (ambient) light. This material trades off on the wide diffusion uniformity of white materials in favor of a brighter (angular reflective) image. Elite’s CineGrey 5D® incorporates a diffusion layer over a highly reflective surface which scatters ambient light while improving picture performance with a brighter image. This includes color neutrality with enhanced black levels and improvement over Active 3D presentations.

Q: I have a 16:9 (HDTV) home theater projector but I'd like to have a presentation that has a 2.35:1 (Cinemascope) aspect ratio on a 2.35:1 projection screen.  Do I need an anamorphic lens for this?
A:
For the best possible results, an anamorphic lens is recommended.  However, it is possible to get a 2.35:1 screen format as long as you can live with the "black bars" created when a mismatched 16:9 native aspect ratio projecto is set up to fit a wider projection screen format.  It is simply a matter of personal preference.

Q: What is the advantage of having a black velvet covered frame?
A:
In addition to an appealing aesthetic appearance, the advantage of having a black velvet covered frame is to help absorb projector overshoot.

Q: What are the benefits of using a Passive 3D Polarized Silver projection screen material? 
A:
3D imaging occurs at a lower level of brightness than regular 2D presentations. Also, it is difficult to maintain polarization on regular projection screen materials. The benefits of Passive 3D polarized silver projection screens are that they increase the brightness of projected 3D images while allowing them to  maximize retaining image polarization levels. Lastly, its diffusion layer enhances contrast. Although passive 3D imaging can arguably be performed on other projection materials, the polarized silver materials optimize overall 3D performance with the best results.

Q: What are the advantages of Passive 3D over Active 3D technology?
A:
Passive 3D occurs in real time with both eyes seeing an actual picture as opposed to the alternating right-Left eye flickering of active 3D technology. The advantage in this is that the image is brighter because it is simultaneously shown to both eyes. With Active 3D the glasses obstruct the vision of one eye while allowing the other to see the picture alternating at about 60 exposures per eye per second. Essentially the viewer is blindfolded half the time without really being aware of it. The “flickering” of Active 3D technology is that  cross-talk and shadowing artifacts occur more easily. It also has a higher tendency to create eye-discomfort in viewers. Passive 3D allows viewers to see the image more comfortably  with greater brightness and clarity. Passive 3D glasses are also inexpensive so that they may be easily obtained in quantity and do not suffer from mechanical malfunction like the electrically powered active 3D glasses.


Projector Placement for Angular-Reflective Screen

Notice to Installer:

Please use the following installation instructions to obtain superior optical performance from the Angular Reflective ALR (Ambient Light Rejecting) Screen.

  • Angular-Reflective material is not compatible with ultra/short-throw projectors
  • Minimum lens throw ratio 1.5x image width
  • Ambient light must not come from the same direction as the projector 

 

Since angular-reflective means that the projected image will reflect at the mirror-opposite angle, it is important to position the projector so that the viewer will get the best possible image.

  • Step 1: Establish the general “eye level” of the viewers
  • Step 2: Set the appropriate projection level
  • Step 3: Adjust the screen height level and projection angle 

Input Angle (A) = Output Angle (B) aligns with the viewer’s angle

Q: How well does the CineGrey 5D® or CineGrey 3D® perform in a dark room environment?

A: The CineGrey 5D® and CineGrey 3D® is great for dark room environment also, but we must understand its limitations.

First of all, both materials have narrow viewing angles.  So if you wish to have a wide seating arrangement after 80 degrees, you will notice a drop in brightness.

Second, because they are higher gain screens they reflect more projector brightness.  This may tire your eyes, so we recommend using a less brighter mode if your projector has a such setting.

If that is not a problem, then these materials will work.  And the best thing is, because they are angular reflective material, the projector’s light will not diffuse in all directions like a matte white material.  Meaning that they will not scatter the projector’s light and create side lighting. Thus, eliminating the need to absorb it with black velvet or paint a room really dark.

Third, because both of these materials are made with a neutral gray substrate, the color balance and temperature will be exceptional.  The dark gray also enhances contrast and great color saturation.